Ikoula Expert and User Insights by Ikoula Customers
Fondée en 1998, Ikoula a toujours eu un métier, l’hébergement. Notre expertise est aujourd’hui au service de nos clients pour leur assurer une tranquillité maximale. Spécialiste du serveur dédié et pionnier du Cloud computing, Ikoula met également l'accent sur l'humain qui composent l'entreprise. Avec un support 24/7 en plusieurs langues, nos clients trouveront toujours une ore...
Ikoula has been in business since February of 1998 providing good quality hosting to their customers. Unlike many hosting companies that started in the earlier days of the Internet, Ikoula has managed to stay innovative and competitive. They have kept up with the latest trends in the industry and they continue to grow and expand. They currently host over 35,000 sites on more than 5000 servers. The company is financially independent, which gives them stability and greater control over the direction of the company and how they service their customers.
Ikoula states that they were the first hosting companies to sell 100% dedicated servers, the first to sell packs AJAX-ASP.net to 2.0-MS MSQL 2005 and they have many other innovations as well. They are clearly good at finding the latest technologies and figuring out which ones will be a success so they can offer them to their customers. In addition to hosting, you can buy domain names, use their security features, use email hosting and much more.
Uptime & Reliability
Excellent 99.999% Uptime Guarantee
You’ll get a 99.999% uptime guarantee, which is quite exceptional. This company is able to provide high quality, powerful hosting that is stable and ready to go. Looking through what other users of this hosting company have said, it appears that there are virtually no issues related to downtime or even slowness with their servers. This is thanks in part to their high quality data centers, which they run quite well.
Lots of Hosting Options
You’ll find that there are a lot of hosting options to choose from with this company. They have done a good job at laying everything out in simple tables that provide you with all the details of their services so you know exactly what you’re getting. The entry level shared hosting package starts with 10 gigs of disk space, which is above the industry average. You can go up to 250 gigs with their high end shared hosting options. You’ll also get unlimited traffic on each of the three options at this level.
If you need something with more power and control, you can move up to their VPS solutions. These servers use cloud computing power and help ensure you have stable hosting at all times. Unlike the shared hosting packages, you have to ‘design’ your own VPS. This is done through a simple slide bar that lets you select which processor, memory and hard drives you would like for your VPS. This is a fun and convenient way to get exactly what you need without paying anything extra for items you don’t want.
Not surprisingly, you can also get dedicated servers with this company. They have quite a few options at a variety of levels. Some of them are quite inexpensive, though the server specs aren’t the best. The lowest level ‘green’ servers use Intel Atom processors, which is a lower end CPU. They do give you 2-32 gigs of RAM, however, which is nice. If you need something more powerful, they have a number of higher end servers powered by the XEON series of process made by Intel. These are nicer servers, the highest end of which offers 64 gigs of disk space, RAID 10 storage and powerful 6 core CPUs.
Friendly Tech Support
From what I am able to gather, the tech support with this company is easy to get in touch with and very friendly. They are also competent to solve just about any problem you might bring their way. You can get in touch with them through their website or via the phone depending on your preference. They do have some self-help information, but not enough to really understand the services like some people would like.
Reasonable Prices at Most Levels
The pricing with this company is really quite reasonable for most options. The one exception is at the high end dedicated server where they offer a very powerful server for 1099 Euro per month. While the server is certainly a high end model, it is not worth that much each month. After all, you could just buy the server outright for what it would cost to rent for just a few months. When you look through the rest of their packages, however, you will find that the prices are very reasonable based on what it is you are getting.
Everything is Easy to Use
This company is very easy to work with and they seem to put a lot of effort into ensuring their customers don’t have any trouble getting exactly what they need. Whether you’re browsing through their site looking at the easy to understand hosting packages or setting up a new page through their cPanel, you will enjoy the experience. If you have to work with their sales or support teams it seems like they are also quite friendly, though they don’t speak English so I couldn’t get a personal experience with them.
Excellent Overall Hosting
This is a great hosting company that has a proven reputation for quality and innovation. The company itself is quite impressive, and the hosting services they manage is as well. Whether you’re looking for an entry level hosting package or something to run your corporate websites, this company will have it all for you.
I have signed up for an account to get a dedi server. Could not even proceed with payment as order considered as a fraud.
Contacted customer service and thir response was that they basicly could not do anything. What a waste of time and resources. I am glad that I didn't get my server there
So, I am using dedicated server for 6 months. I would love to use it more, but I have to move to another hosting. Support is awful. You can wait for reply for 2 days. They never excuse for "no reply" or delays. It looks totally disrespectful. The biggest problem for me - internet connection. During these 6 months I've got, at least, 3 huge issues with the internet. One time I couldn't connect to my server for 4 days. Last (current) problem - very low speed. While offered 1 Gbps, I have 5 Mbit/s download, and 3 Mbit/s upload. I know that 1 Gbps is common bandwidth, but not 5 Mbit/s ....
Today I received reply from support that issue is not on their side and fixing this issue may take up to 2-3 weeks. That's it. No excuses or offering any discount for inconvenience, maybe any other server in different DC. Absolutely nothing. How ridiculous is that? Every time I have issue, support tells me that issue is not on their side. So disappointed.
Great prices, but unable to actually access the dedicated server I purchased
They provide no username/password or information on how to access your dedicated server and nothing related to console or SSH in the client area. Nothing in knowledge-base or help area related to SSH or remoting to ones dedicated server. Support was responsive on one occasion, however has been generally unreachable since and one certainly cannot reach support 24x7 or get a response 24x7 as they advertise. Lucky to get a response during business hours. I put 3 for features and reliability but in actuality have no idea since I'm still unable to use the service.
ordered server , could not use some software they asked me to upgrade. I upgraded, Immediately after upgrade. I am now told they do not provide support to the software I was using. SO why in the first place they provided support and requested me to upgrade. Just because they could gat more money from us. Also I was still within 14 days refund period and now they do not wish to issue refunds. Stay far far away do not fall victim like us.
iKoula are a very good hosting company for smaller projects, if you are looking to use their servers a CDN server then i'd almost straight away recommend it, they are solid fast and have good support, We've only ever expirence a small bit of downtime and that was due to maintaince work, the servers have never crashed on us since we started using them.
Well done for your work iKoula
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