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5.0
SUPERB!
  • User Friendly
    4.9
  • Support
    5.0
  • Features
    5.0
  • Reliability
    5.0
  • Pricing
    4.8
Write Review
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ICDSoft Reviews and Expert Opinion

Pricing Range

Shared Hosting $8.00 - $100.00
VPS $19.00 - $299.00
Website Builder $8.00 - $50.00
SSL $30.00 - $150.00

Data Centers

ICDSoft Awards

Rich Gouette

Pinned Review

Rich Gouette,
5.0
I've bene with ICDSOFT since 2003... their control panel has evolved over the years into a VERY easy to use & navigate tool.
Their website builder is now superb!!
The support is just outstanding. ...Read More Just this am, I needed help, and a rep was on the chat within like, 10 seconds
Can't say enough good about them!
Rich
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Reviews

Dan and Kelley Young

Super fast support, reliable to the extreme,by far the best!

5.0
I was a bit unsure about joining ICDsoft at first when I found them in 2006 because they cost a small bit more than the competition. But I was SOOO exhausted with all the crappy hosts I'd been dealing with for the previous 5 years...Read More, and I wanted to try paying slightly more for better service. And I didn't realize that at ICDsoft I would get a significant discount on every domain and hosting account I add after the first - making it a good deal.

Well, I definitely found everything I'm looking for here. I am shocked with the service here. My site is always up. My email is always up. Not just up - but Normal. When I have a question, they answer it (and not with lies or run-around because they don't know what they are talking about). When I'd like help - with something like getting a download of some sql file, or restoring a site I messed up, they help instantly (within 20 minutes) without even questioning it. Oh, and when I need to send email to many members of my group at the same time - it just works!

Before ICDsoft I dealt with things changing all the time when the hosts put in security changes that didn't work after they got hit with problems. One host even disabled my account for 5 days because a hacker from India hacked into their system!.

With ICDsoft, I just don't deal with that crap. So far, not at all!!!! I keep waiting for something to go wrong, and it simply doesn't. Somehow they manage to keep their servers off the spam-block lists without installing all kinds of extra crappy security measures that make life difficult for us users. How they do that, I'll never know - but other hosts should pay them for advice! I did recently have a hacker hack one of my email accounts (our fault) and send out spam. ICDsoft put a hold on outgoing email, notified us, and we were able to get it fixed and back up in minutes.

They also notify us well in advance and repeatedly when something is going to change - like support for an old version of php will be removed. They also let us know when there is a new security concern that we can do something about.

I love their interface. I can find everything I need, and it just simply works. And it's Fast. It's not the regular CPanel, but a proprietary one. Very user friendly.

I was disappointed when they discontinued the affiliate program in 2012 because I did refer clients to them all the time. But I'm also thrilled that they did it because they hit "critical mass". Every other host we used was really good in the beginning, and then swirled down the toilet as word got out and more people signed up. ICDsoft seems to actually care more about the clients they have than just getting new clients.

We upgraded our plan from the cheapest plan to the middle plan a few years ago just because we felt they deserved a few extra dollars for their exemplary service (even though we knew we'd never need the extra space or features). I recommend them as #1 to all of the pet sitting members of our association for their own business websites. Especially now that they offer a new very easy proprietary website tool alongside the other usual options (Joomla, Wordpress, etc).

Thank you ICDsoft for consistently taking one of the major stressers out of my life and off my mind.
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Aaron Scully
Aaron Scully from United Kingdom,

Really Good

5.0
Shared ECONOMY
Am sad to be leaving ICDSoft (need .Net hosting which they don't do on their Linux offering) after around 16 years of using them. They are straight forward to use and very reliable. Their support is fantastic considering how littl...Read Moree you pay. You usually get a response within an hour and the issue is usually resolved.

Many years ago, when I was at uni, I had gone home for Christmas. I came back to find that ICDSoft had patched a major security flaw in an instance of PHP BB that I was running. I heard about another company's IT team that used much more expensive hosting that spent some of their Christmas having to patch their install themselves!

If you just need decent, reliable Linux hosting with something like PHP, you can't go far wrong with this company.
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Cindy Black
Cindy Black from United States,

20 years with ICDSoft - They're the BEST!

5.0
I started building websites in 1997 and used several different hosting companies for 2 years. None provided any kind of reliability and tech support was either non-existent or extremely slow. I found ICDSoft's webhosting in 1999 a...Read Morend loved them immediately. Instantaneous heat ticket resolution, NO down time at all EVER in 20 years, the best prices anywhere, every feature I could need. Plus when I had an older website running a forum on older MYSQL software and I didn't want to have to rebuild it, ICD actually migrated my website to an older server running an older version of MYSQL and didn't charge me a penny. Their IT staff are always friendly, warm, helpful, and will do anything they can to help a reseller. Over all these years, I've had clients who already have websites with different hosting companies, so I've had to continue to try other companies. None of them is close to as good as ICDSoft and I always end up migrating over to ICDSoft. I can't give them high enough marks for how hard they work to provide the highest quality at the best price. Thank you ICDSoft for making my life and job so much easier!!!!!!Less
Ricardo Madrazo
Ricardo Madrazo from Mexico,

Best customer service ever!

5.0
I've been a web developer for 20 years. For the first five of those years I stumbled and suffered over finding the right web hosting service. I've been with ICDSoft now for 15 years and are by far the best web hosting service I've...Read More ever worked with. Their tools are easy and comprehensive, their servers are fast and reliable, and most of all, their customer service and support system are the best I've ever dealt with. I've never had a hosting provider that was so helpful and quick to reply, 1000% recommended!Less
Mike Phillips
Mike Phillips from United States,

Best Support In Industry

5.0
I have used ICDSoft as a hosting provider since 2005 for hundreds of domains. Over that time, I have opened 176 tickets requesting support on issues that were minimal in nature to extremely urgent. Every single one has been answer...Read Moreed professionally, quickly, and with great detail and response. I have referred them as a hosting provider to several other companies, mostly based off of their unbelievable support service.Less
Greg Hatem
Greg Hatem from Mexico,

HIGHLY Recommended, their service and tech support are without doubt top notch!

5.0
I've used ICDSoft since 2003, and currently have 22 client websites that I maintain. Their technical support turnaround time is unheard of. In the 16 years of being a reseller, they have never let me down and continue to surprise me with the level of support and service. Highly recommended. A++++
Jerry Haugen
Jerry Haugen from Afghanistan,

Absolutely top notch

5.0
I've been with ICDSoft for many years. I currently have 29 active accounts. They all run smoothly and reliably. When I have technical issues, it's usually a software issue of some sort. These guys respond within 15 minutes every t...Read Moreime 24/7. They have even done trouble shooting with Wordpress. They have recently added great Wordpress support so one can easily manage multiple Wordpress installations - create staging versions, move installations etc.Less

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Quality hosting from a well run company

ICDSoft has been in business sine 1993, but they started out as a software development company.  In 1999 they expanded the business to include shared web hosting, and have since grown from there to offer additional hosting options as well, including VPS.  They market themselves as one of the most financially stable web hosting companies in the world.

This is clearly done because of the fact that so many other hosts have been bought and sold over the years, which has made a lot of webmasters tired of constantly being moved around.  Regardless of their financials, they do offer good, reliable hosting to people from around the world.  Their data centers are located in teh US, Hong Kong and Germany, which gives you some great options to choose from. Their Hong Kong data center is over 350,000 square feet, making it the largest internet service data center in the world.

This company has a written spam prevention policy that will get your services canceled if you are found sending out spam messages, so any email marketers will want to be careful of this.

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    8

  • Support
    9

  • Features
    8

  • Reliability
    9

  • Pricing
    10

Uptime & Reliability

Good stable hosting for basic websites

ICDSoft focuses mostly on entry to mid level websites, which often don’t have too high of demands on the servers.  As long as they don’t oversell the shared servers, downtime isn’t often too much of a concern.  This company clearly does not oversell and does a great job at keeping their sites up and running well.

All of their data centers are kept in great shape, which helps to ensure there are no problems related to power or network connections going down.  This is another reason why their customers seem to be very happy with the overall relaibility of their services, despite the fact that they don’t make any obvious uptime guarantees.

They do post their actual uptime for all servers, which stands at 99.997% as of writing this review.

Features

Mostly standard features for their hosting

The services provided by this company are all fairly standard at each level.  Since they are not focusing on high end websites, however, this is likely more than enough for most of their customers.  Their shared hosting services all provide easy isntallation of things like WordPress and also give you plenty of disk space and bandwidth for all your needs.

VPS services are all well maintained and housed on servers that are plenty strong enough to give you the performance that you need.

Support

Great customer support

If you run into any type of issues with your hosting, you will want to submit a support ticket.  These tickets are monitored 24/7/365 and have a guaranteed response within 15 minutes.  Once they pick up your ticket, they do a good job at getting just about any issue resolved right away.

In addition to their technical support, they also offer many different self-help documents that will help keep you up and running and also help you to learn more about your hosting in general.

Pricing

Great pricing for good services

Each hosting package seems to be slightly lower in price than what you would expect from another company.  Despite this, however, they still do offer good services.  In fact, there are some surprisingly great deals from this company.  Most of the reviews and comments on social media sites and other platforms have commented on what a great deal they offer at every level.

Summary

Nice hosting from an established company

ICDSoft offers a great service to all their customers.  While they don’t have higher end options like dedicated hosting, they do a good job with what they are offering.  Most customers will be very happy with the services and have very little to complain about.

Pros:

  • Well established company
  • Low prices
  • Reliable hosting
  • Data centers around the world

Cons:

  • Company is not exclusively a hosting company
  • There have been some users who complained about site loading speed

ICDSoft Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
ECONOMY 10 GB 500.02 GB 1 $8.00 9.5 Details
BUSINESS 100 GB 5 TB 1 $10.00 10 Details
BUSINESS PLUS 150 GB 10 TB 1 $50.00 9.9 Details
BUSINESS (HONG KONG) 100 GB 1 TB 1 $20.00 9.6 Details
BUSINESS PLUS (HONG KONG) 150 GB 2 TB 1 $100.00 9.9 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
SmartVPS 15 GB 2 x 2.60GHz 4 GB $19.00 9.9 Details
SmartVPS Pro 40 GB 4 x 2.60GHz 6 GB $49.00 9.9 Details
Startup 50 GB 2 x 2.30GHz 4 GB $49.00 9.9 Details
First Class 200 GB 2 x 2.30GHz 8 GB $99.00 9.9 Details
Ultimate 1 TB 8 x 2.30GHz 32 GB $299.00 9.9 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Economy 10 GB $8.00 9.9 Details
Business 100 GB $10.00 10 Details
Business Plus 150 GB $50.00 9.9 Details

SSL Plans

Plan Name Features Warranty Price Score
Geotrust RapidSSL®
Validation type - Validation
Single Subdomains secured
1-year Validity options
Static Site seal
Level of encryption- up to 256-bit
99% Browser compatibility
Browser security lock
Free Revocation & replacement
Free refund - 5 Days
$10,000.00 $30.00 9.9 Details
Geotrust QuickSSL® Premium
Validation type - Validation
Single Subdomains secured
1-year Validity options
Dynamic Site seal
Level of encryption- up to 256-bit
99% Browser compatibility
Browser security lock
Free Revocation & replacement
Free refund - 5 Days
$100,000.00 $150.00 9.9 Details
Sectigo Essential
Validation type - Validation
Single Subdomains secured
1-year Validity options
Dynamic Site seal
Level of encryption- up to 256-bit
99% Browser compatibility
Browser security lock
Free Revocation & replacement
Free refund - 25 Days
$10,000.00 $35.00 9.9 Details
Sectigo Essential Wildcard
Validation type - Validation
Unlimited Subdomains secured
1-year Validity options
Dynamic Site seal
Level of encryption- up to 256-bit
99% Browser compatibility
Browser security lock
Free Revocation & replacement
Free refund - 25 Days
$10,000.00 $150.00 9.9 Details

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