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4.8
SUPERB!
  • User Friendly
    4.8
  • Support
    5.0
  • Features
    4.8
  • Reliability
    4.9
  • Pricing
    4.7
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Visit Hyper Expert, LLC

Hyper Expert, LLC Reviews and Expert Opinion

A few words from Hyper Expert, LLC

Hyper Expert was founded in 2015 by a small group of people that are very passionate about technology and love working in this industry. Our goal is to see Hyper Expert thrive and succeed but most importantly, see our customers happy with our service. starting as a small consulting and private shared hosting provider, to a public web services provider with small-medium size cli...Read Moreent base. All of our Web Hosting plans use cPanel and come with FREE SSL and an option for private/dedicated IPv4 + many…many hosting goodness. All of our VPS plans utilize KVM technology with dedicated resources for the price of what others pay for containerized VPS. We offer DDoS protection, unlimited bandwidth, rDNS services, full /64 IPv6 subnet with every VPS plan, and a wide variety of OS’s. We can also accommodate installing OS’s that are not already provided. 7 days full refund with no questions asked.Less
Hyper Expert, LLC HomePage Screenshot
Money Back: 7 Days

Pricing Range

VPS $3.49 - $31.92

Data Centers

Mahmoud el-Ashry

Pinned Review

Mahmoud el-Ashry,
5.0
I tried vps and shared hosting, both awesome and trouble free with gentle support. Thank you HyperExpert team for not leaving me except after full satisfaction, which made me intend to be a remaining customer.

Reviews

Justin Lopez
Justin Lopez from United States,
Moved from OVHcloud

The Best of the Best

5.0
I've been using this host for ~7 months now and they have not let me down one bit. Their support team is on point when you need them. You can meet other HE customers in their Discord guild as well, great community. Hoping HE doesn't lose its touch when it gets big.
Cameron Taylor

Invoicing Error, Terrible Support, Refusal to Refund

1.0
This company made an error within their billing department and somehow changed my invoice date from 01/25/21 to 01/25/20. Due to this mistake, their system then automatically deleted my web hosting account due to an "overdue invoi...Read Morece," even though that was certainly not the case. Went 10 hours before I even received a response to my ticket regarding this. Lost at least a week's worth of data (weekly backup system) from all of this, and their department refused to take responsibility for this error. I at least wanted some form of a refund (Their TOS states that I can claim $50 for data loss), but this company has refused to help in any shape or form. Can't get that $50. Can''t even get the $20.33 I paid for hosting for this month, given that it was only used for like a week before they did all of this.
Did I mention that they quickly resorted to completely ignoring my support ticket that I had open while all of this was going on? They just keep changing the status from "Customer-Reply" to "Answered," even though they didn't respond to me.

These are crooks hiding behind a LLC. Avoid at all costs.
Less
Hyper Expert, LLC
Hyper Expert, LLC,
Hi Cameron,

I am so sorry you feel this way. Our main objective is to make sure every customer has the best experience using Hyper Expert and we are always here to help if you have any issues. That said, your review has many di...Read Morescrepancies that must be addressed. You submitted your ticket at 11:39 and it was replied back to at 12:54, so you see, this is a lot less than 10 hours. We tried helping you with your software issues despite letting you know, multiple of times, that your service is self-managed, and it is outside of our capabilities to help you troubleshoot your website issues. Finally, and most importantly, despite never asking for a refund like you claim, we have offered you a 6 months free service or we can still issue a full refund if that's what you would like.

You see, Cameron, our goal is to make sure every customer is fully satisfied with our service and we work very hard to achieve that goal. We stopped responding back to your angry tickets after 2 days of trying to do our best explaining to you that your software issues are outside of our support capabilities and you are responsible for maintaining your own website. Also, lying in reviews is not nice!

Thank you,
Ali
Less
Jake Walker
Jake Walker from United Kingdom,
Moved from Time4VPS

Great prices and features

4.6
I've had a Hyper Expert VPS for probably about 4-6 months now and I've been really happy with it. The prices are slightly cheaper than other VPS providers while also providing lots of features such as all their VPS plans using KVM...Read More and has IPv6 addresses. It even has some very useful features that I've not seen with many other companies such as the ability to VNC into the server and installing any ISO. I've only experienced 1 uptime issue and even then they were quick to resolve the problem and gave me compensation.Less
Joe Devoe
Joe Devoe from United States,

Bandwidth capped

3.0
Great until they implemented BW caps. $0.01 per GB, ouch. That's $10 a TB!! Most expensive plan (SSD cached) only comes with 4TB for $16.99 double burn.
Justin Lopez
Justin Lopez,
They implemented this to stop abusers. I'm not sure what you were doing on your instance but yes, bandwidth isn't cheap. They aren't some reseller trying to get your pocket change, this host means business. It would be the same with any other host.
Manal Shaikh
Moved from Namecheap

Best With Among Rest

5.0
I have been using Namecheap for 1.5 years and I was not satisfied with their CPU limitations which limited my website's load time. Now I'm so happy as I have personally shifted my website to a Hyper Expert. To be honest, I still h...Read Moreaven't contacted their support as I never needed it! Their one year offer has astonished me so much and i am staying with them even after the renewal.Less

Hyper Expert, LLC Prices, Plans & Features - 2022

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS1 20 GB 1 x 2.60GHz 1 GB $3.49 6.0 Details
VPS2 40 GB 2 x 2.60GHz 2 GB $6.98 9.4 Details
VPS3 80 GB 4 x 2.60GHz 4 GB $13.96 10 Details
VPS4 160 GB 8 x 2.60GHz 8 GB $27.92 7.3 Details
VPS1-SSD 10 GB 1 x 2.60GHz 1 GB $3.99 9.6 Details
VPS2-SSD 20 GB 2 x 2.60GHz 2 GB $7.98 10 Details
VPS3-SSD 40 GB 4 x 2.60GHz 4 GB $15.96 9.6 Details
VPS4-SSD 80 GB 8 x 2.60GHz 8 GB $31.92 9.6 Details

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