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HostSailor is a hosting provider that is primarily focused on mid to high end hosting solutions, though they also have some good shared hosting options for those who just need a normal website hosted. They are based in Dubai, UAE, which is one of the fastest growing areas in terms of web development, tech firms, and other similar industries.
While based in Dubai, they have their equipment in a variety of datacenters. The data centers are owned by other parties, but are all very modern with redundant network connections, power, cooling, and other features. The main datacenters are in Amsterdam, and Bucharest, Romania so people from throughout Europe and Asia can benefit from their quality hosting services.
Uptime & Reliability
Very Reliable Hosting Provider
The hardware used in this company is quite good, which helps to keep everything operating at all times. They offer a 99.9% uptime guarantee, and a 100% money back guarantee for those who aren’t happy with the level of service. Thanks to the great datacenters that they operate in, there is also very little risk of having any type of outage due to power, hardware failure, network issues, or anything of that sort.
Premium Quality Features
Across the board for all their hosting services they use premium quality hardware and offer plenty of great features. Starting with the shared hosting options, customers will benefit from the use of solid state drives in all the servers. They also have access to cPanel, and the servers are powered by Linux. One of the best features here is that customers get 20 GBPS DDoS protection included with their hosting account, which will help to protect from most types of attacks.
When you move up to the VPS level you can choose from Xen, KVM, or OpenVZ, which gives you plenty of options to get exactly what you need. You’ll also be able to choose from either traditional hard drives or solid state drives. The dedicated servers have plenty of power to run most types of larger sites, and they use servers made by HP, Dell, and Supermicro, all of which are known for quality.
Very Responsive Support 24/7
The support teams are staffed 24/7 and are more than happy to help you with any type of trouble you might be having. They don’t own their own datacenters, so when there is a need for ‘hands on’ work, they will have to act as a go-between, but they do a good job at identifying and getting issues fixed quickly. They do have a good FAQ to provide users with information, but there is no knowledgebase or other self-help information. Overall, however, the support provided is very good.
Reasonable Pricing at All Levels
The pricing from Host Sailor is surprisingly affordable given the features that they provide. The shared hosting options start at just $.95 per month, which is very low for solid state drive hosting. The top end shared option is $9.45 per month, which is still a good deal for what you are getting. The VPS options start at $1.99 per month, which again is extremely low for what you are getting. Prices get as high as $38.99 per month for their normal VPS hosting. The prices on their dedicated servers will depend on where the server is located, and which type you choose. They generally run from around $40 to over $200 per month.
Easy to Use but Lots of Options
Everything with this company is easy to use, even if you don’t have much experience with hosting. They have the cPanel control panel, which is the industry standard that most people will be familiar with. The one difficulty with this hosting provider is that they have so many different options to choose from that it can be hard to pick the right one. Also, since the prices are similar for both VPS and shared hosting, that can make it even more confusing to those who don’t have a lot of experience with hosting.
One of the Better Hosting Providers in the Region
There are a lot of hosting companies to choose from in Europe and the surrounding region, and this one is one of the best. They have a lot to offer, and can meet the needs of almost all levels of users. The stability is great, and they are very helpful with getting people anything that they need to successfully run their sites.
Hostsailor is a good VPS service provider as per i know use there service from last 1 year - my suggestion is to all please at list use HostSailor VPS or Web hosting for test you will Love it they have 24 /7 live human support
I have a dedicated server at Hostsailor and from my experiances they are generally a good provider and very reliable (at least the romanian location) which offer some things many other hosting providers don't. The only problem might be support because i was waiting for 15 hours for my ticket to get answered and it still wasn't answered. I was only able to get help by contacting a live chat agent which was very helpful and fast with responses (His name was Adam).. I'm not sure about the other agents. Overall Hostsailor is worth the money and i will soon be buying another dedicated server :) .
1. Hostsailor just switched my vps power off because its consumption of resources was inappropriate for them. 2. Also I found deleted my VPS by Hostsailor for overdue though internal credit account had double of month pay sum. 3. There's no refund process in Hostsailor hosting company.
Hello alex, We do not have a record of your email as a registered client but i will answer the 3 points you mentioned.
1- It's true that we switch a VPS OFF if it will affect other users and other VPS Servers on the same node, for an example if a client is DDoSing from a VPS we must shutdown and also Suspend to protect other users and also protect anyone from such an abusive usage
2- If you did not pay your invoice we give 6 days after the invoice due date to give you time to pay and we also send emails daily before the due date and also after the due date, if you did not pay on time we must suspend/terminate the service, however if you have paid an add funds transaction, then it will be added as a credit balance and used to pay your service ONLY if you have added the credit before the invoice generation time, as when paid after the generation you must manually apply the credit yourself.
3- We have 14 days money back guarantee (subject to our policy rules) and if you also have credit with us, you will get it back to your used payment method once you ask (subject to our policy rules)
Dear friends you see now how their system works - they can't even find the client which has already registered. )) I can't imagine how it could be possible in other hosters to have money on account and to be purged )). LOL
Actually, it means you are not registered with the same or using a fake name for abuse purpose, but if you really have any money in an account with us whether its a fake name or real name we will be glad to refund so can you share your client area account " Email " or open a ticket to get your money back :)
Amazing services! Their customer support staff is always available. They definitely know how to make entrepreneurs happy with their managed hosting options. We got free DDoS protection with our package.
They suspend the VPS because of high I/O load but this wasn't the case. After talking to the really bad support they told me to keep the traffic lower than 1000 packets per second or the server will be suspended again. 1000 packets per second is really nothing for a gigabit VPS for 20$. They told me that I always have to chance to switch to dedicated servers. Awesome! In their FAQ they write that VPS don't have a limit and you can do whatever you want with it. But the reality looks different. So take care about this really bad service and buy your stuff somewhere else!
A VPS or Shared hosting will always be a shared service and there is no way with any provider that you can do anything you want since there are other users hosted and they need to enjoy a stable and reliable service therefore it will always be abusive if the resources are heavily used by a single user, there are no limits but under our terms we're clear that if a service causes problems we have to act to protect our network and users, we're sorry we had to lose you.
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