HostSailor Expert and User Insights by HostSailor Customers
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HostSailor is a hosting provider that is primarily focused on mid to high end hosting solutions, though they also have some good shared hosting options for those who just need a normal website hosted. They are based in Dubai, UAE, which is one of the fastest growing areas in terms of web development, tech firms, and other similar industries.
While based in Dubai, they have their equipment in a variety of datacenters. The data centers are owned by other parties, but are all very modern with redundant network connections, power, cooling, and other features. The main datacenters are in Amsterdam, and Bucharest, Romania so people from throughout Europe and Asia can benefit from their quality hosting services.
Uptime & Reliability
Very Reliable Hosting Provider
The hardware used in this company is quite good, which helps to keep everything operating at all times. They offer a 99.9% uptime guarantee, and a 100% money back guarantee for those who aren’t happy with the level of service. Thanks to the great datacenters that they operate in, there is also very little risk of having any type of outage due to power, hardware failure, network issues, or anything of that sort.
Premium Quality Features
Across the board for all their hosting services they use premium quality hardware and offer plenty of great features. Starting with the shared hosting options, customers will benefit from the use of solid state drives in all the servers. They also have access to cPanel, and the servers are powered by Linux. One of the best features here is that customers get 20 GBPS DDoS protection included with their hosting account, which will help to protect from most types of attacks.
When you move up to the VPS level you can choose from Xen, KVM, or OpenVZ, which gives you plenty of options to get exactly what you need. You’ll also be able to choose from either traditional hard drives or solid state drives. The dedicated servers have plenty of power to run most types of larger sites, and they use servers made by HP, Dell, and Supermicro, all of which are known for quality.
Very Responsive Support 24/7
The support teams are staffed 24/7 and are more than happy to help you with any type of trouble you might be having. They don’t own their own datacenters, so when there is a need for ‘hands on’ work, they will have to act as a go-between, but they do a good job at identifying and getting issues fixed quickly. They do have a good FAQ to provide users with information, but there is no knowledgebase or other self-help information. Overall, however, the support provided is very good.
Reasonable Pricing at All Levels
The pricing from Host Sailor is surprisingly affordable given the features that they provide. The shared hosting options start at just $.95 per month, which is very low for solid state drive hosting. The top end shared option is $9.45 per month, which is still a good deal for what you are getting. The VPS options start at $1.99 per month, which again is extremely low for what you are getting. Prices get as high as $38.99 per month for their normal VPS hosting. The prices on their dedicated servers will depend on where the server is located, and which type you choose. They generally run from around $40 to over $200 per month.
Easy to Use but Lots of Options
Everything with this company is easy to use, even if you don’t have much experience with hosting. They have the cPanel control panel, which is the industry standard that most people will be familiar with. The one difficulty with this hosting provider is that they have so many different options to choose from that it can be hard to pick the right one. Also, since the prices are similar for both VPS and shared hosting, that can make it even more confusing to those who don’t have a lot of experience with hosting.
One of the Better Hosting Providers in the Region
There are a lot of hosting companies to choose from in Europe and the surrounding region, and this one is one of the best. They have a lot to offer, and can meet the needs of almost all levels of users. The stability is great, and they are very helpful with getting people anything that they need to successfully run their sites.
Everything is exceptionally excellent. No downtime was experienced; Hardwares are powerful and new such that I needed lower hardware properties than from other service providers; quick and respectful support team.
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