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2.2
POOR
  • User Friendly
    2.2
  • Support
    1.4
  • Features
    2.4
  • Reliability
    1.8
  • Pricing
    3.0
Write Review
Visit HostMySite.com

HostMySite.com Reviews and Expert Opinion

Pricing Range

Shared Hosting $4.00 - $12.00
VPS $19.98 - $74.98
Dedicated Server $49.50 - $174.50
Cloud Hosting $19.00 - $135.00

Data Centers

Gary W

Pinned Review

Gary W,
5.0
I hosted my site with HostMySite for over 10 years. We never had any problem or situation. Tech support is always quick and helpful. You can't go wrong with HostMySite.

Reviews

Maurice Marrache UNIFORM-SOURCE.COM
Maurice Marrache UNIFORM-SOURCE.COM from United States,

CONSTANTLY GOING DOWN

1.4
They have no one you can speak to directly to solve site issues. If you have a problem with your web site their phone responders can only pass the information along and can not give you a time that your issue will be resolved. Not a stable service. Multiple problems
Michelle Ryerson
Michelle Ryerson from United States,

NEVER NEVER NEVER

1.4
Do not sign up with this company! 10 years ago they were awesome. Now their tech support is little more than voicemail and the response is always "It's been escalated" and "we're working on it.' Had a simple ticket in for a week a...Read Morend despite multiple calls and emails no one will give me a response. Our dog rescue organization has been shut down for a week (and still ongoing) because we can't get an answer.Less
Diane Tucker
Diane Tucker from Canada,

Poor service

1.8
having trouble getting my email to download to my laptop. Long conversation with one tech support rep but problem only temporarily remedied. Called back and got another rep who insisted that I needed to delete and then reinstall m...Read Morey email program. I asked if he was sure everything would be restored since I have my all business info there; his assurance disappeared when he discovered the the program could not be reinstalled. Now this is MY problem since they are unable/unwilling to fix it. This, coupled with snippy service during another recent call PLUS the fact that they FORGOT to credit an overcharge when billing me for services, will drive me to find another hosting site. I had been using hostmysite since creating my business many years ago but the service is not longer dependable.Less
Daniel Murphy
Daniel Murphy from United States,

Flaky Service and Terrible Support

2.2
HostMySite has given us multiple problems.

First, emails from our HostMySite domain starting getting blocked by other major email providers. After a week of going back and forth with support (and them denying the issue was on t...Read Moreheir end) they closed the support ticket and admitted their servers were being blocked. The offered no fix or timeline for a fix but then had the nerve to try to sell us a more expensive plan that would solve the problem.

A couple of days ago our outgoing email stopped working completely. I called and they created a ticket, and over the next couple of days I talked to 4 different support agents who were all telling me that they either didn't know what the problem was or that we exceeded our (measly) 2 GB storage guota. However, our control panel said we were only using about 10% of our quota. They again suggested to purchase more storage. The next day I get an email saying that the control panel is broken and not reporting the correct usage. Then I get another email saying we're actually only using 75% or our storage. The next day it magically started working again without doing anything to clean up our storage.

Finally I decided to move to Rackspace. I looked for articles on their site about how to repoint the domain's MX records, but all of the articles are outdated and show pictures of a control panel interface that has obviously changed since they published the article.

I'll be happy once this process is done and we can say goodbye to HostMySite.
Less
Richard Johnson
Richard Johnson from United States,

Terrible service

1.4
HostMySite destroyed my web page. There is "foreign" junl where my HTML code used to be. They refuse to fix it, claiming there is some problem with my computer. I have copies of he original HTLM, CSS, etc., but my FTP password does not work anymore.
Sky Walker
Sky Walker from United States,

Just Abysmal!

2.0
Our site has now been down for several hours. We have been on hold with them for 2.5 hours and counting. We have simultaneously been sitting on the online chat which ostensibly is available. An agent said hello and has not come ba...Read Moreck to respond to us.

They are never quick responders but, today is the worst ever.
Less
Bill Savage
Bill Savage from United States,

A shadow of a shadow of what they used to be! Lower your blood pressure avoid at all cost

2.0
As a re-seller of their services I know them well - basically when they transferred their support to India they bought the farm - I have no problem getting thru to them if you don't mine calling at 3:00 AM USA time. It gets worst ...Read More- recently corrupted databases for MS exchange active directory required having them escalate every problem to their platform support group - when I asked as to an estimated time for resolution they said we don't know the platform support is located in Romania

just about
Less
FR Hurley
FR Hurley from United States,

Not what they used to be..

2.6
VPS
45 minutes waiting to get a very simple problem solved. It's gotten to the point of absurdity. Also, around every 3 months they migrate me to another server as I kept getting long timeouts, server 500 errors (too many connections)...Read More and so on. Then they do their best to try to blame everything under the sun on my site, when it is clearly that they are overloading their servers. They used to be really good. It has gotten real bad lately.

Then funny, what a miracle, my EXACT mirror site, with the EXACT database and file by file transferred to the new server they put me on ends up working perfectly for a couple of months. So it's my site? LOL. Same thing, 2-3 months goes by and load times increase, then the deadly 500 errors. Also, they refuse to upgrade their PHP, so constant vulnerabilities an intrusions I have to deal with.

What happened to these guys? They used to be great, and now even the simplest things get excuses and extreme wait times.
Less
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Good hosting since 1997

HostMySite is a customer service based hosting site that has been in operation since 1997. United States-based support is located out of Newark, Delaware and they vow to treat every customer as a VIP in order to stand out from the rest of other hosting companies. With their level of support and customer satisfaction, they definitely rank high for their level of customer care. Climate controlled datacenters, environmental safety precautions, security monitoring ensure the physical security of your information. Tier 1 connectivity, redundant fiber connections, and HSRP routers ensure your website stays online.

WordPress, Windows and Linux shared, Linux VPS, Cloud, dedicated and reseller hosting are a few services they provide. They also offer email security and hosted exchange in addition to domain hosting and registration services.

Read More
8.8
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    9
  • Features
    8
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

up to 100% uptime guarantees

Reliability for their shared servers is at 99.9%, but for all other plans it is 100%. Their uptime is very high, and a quick search on other sites to compare uptimes verifies this reliability.

Features

Nice list of hosting features

Shared Windows and Linux hosting plans come in varying sizes starting with 5GB of storage, unlimited bandwidth, 1 website, 500 email accounts and 10 databases. Packages are scalable from there depending on your business or personal needs, and bigger plans offer unlimited features such as unlimited storage, bandwidth and databases. There are hundreds of apps available for download in addition to web site building software. All VPS plans come with unlimited bandwidth, integrated backups, full root access, instant deployment and instant scalability. VPS plans start with 1GB of RAM and 20GB of disk space, and are fully scalable from there depending on your needs.

There are also add-ons including 10, 100, or unlimited domains, a Plesk Power pack, and additional language packages. Cloud hosting features come with a powerful control panel, the ability to only pay for what you need, scalable resources and a 100% uptime guarantee. Dedicated servers come with plenty of bandwidth and storage for your business. A number of options are available with different server hardware options, bandwidth and storage space, in addition to their high performance network, 100%uptime, and no contract agreements.

Support

Plenty of support options

Support with this company is offered via a ticketing and live chat system that is available 24/7. They also offer a knowledgebase and customer forum if you prefer to go that route.

In line with industry standard pricing

Pricing for shared hosting options start at $6.40 a month for their most basic package. They also offer 20% off their shared hosting plans when purchased at an annual rate.  VPS hosting plans start at $27.96 a month for their most basic Linux package, and $34.96 a month starting for Windows packages with a 30% discounted rate.  Cloud hosting also runs fairly reasonable starting at $29 a month for 1GB of RAM and 40GB of storage. Dedicated hosting pricing is fairly standard compared to other hosting sites, but they do seem to consistently offer discounts and promotions that get you a certain percentage off of their pricing. Overall, pricing for their services is pretty average compared to other hosting sites. They offer lots of discounts and a 30 day money back guarantee.

Summary

Overall this is a nice hosting option

HostMysite offers plenty of hosting options for any type of customer need. They have a great customer support system that focuses on the customer in order to give them the highest quality service. Overall, pricing is pretty reasonable compared to other hosting sites.

.Pros:

  • 100% uptime guarantees
  • 24/7 tech support with live chat

Cons:

  • The sheer number of options could become confusing

HostMySite.com Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Basic 5 GB Unlimited Unlimited $4.00 2.8 Details
Pro Unlimited Unlimited Unlimited $8.00 4.0 Details
Pro Commerce Unlimited Unlimited Unlimited $12.00 2.8 Details
Pro Fusion Unlimited Unlimited Unlimited $12.00 4.3 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Linux Base 20 GB 8 cores 1 GB $19.98 4.3 Details
Linux Standard 40 GB 12 cores 2 GB $39.98 4.3 Details
Linux Deluxe 80 GB 16 cores 4 GB $64.98 4.3 Details
Windows Base 20 GB 8 cores 1 GB $24.98 4.3 Details
Windows Standard 40 GB 8 cores 2 GB $44.98 4.3 Details
Windows Deluxe 80 GB 16 cores 4 GB $64.98 4.3 Details
Windows Coldfusion 80 GB 16 cores 4 GB $74.98 4.3 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Linux Value 1000 GB 2 cores 8 GB $49.50 4.3 Details
Linus Standard 1000 GB 2 cores 16 GB $99.50 4.4 Details
Linux Pro 256 GB 2 cores 32 GB $149.50 4.0 Details
Windows Value 1000 GB 2 cores 8 GB $74.50 4.3 Details
Windosw Standard 1000 GB 2 cores 16 GB $124.50 4.3 Details
Windows Pro 256 GB 2 cores 32 GB $174.50 4.3 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
HVM1 40 GB 1 core 1 GB Unlimited $19.00 4.3 Details
HVM2 80 GB 2 cores 2 GB Unlimited $38.00 4.3 Details
HVM3 120 GB 2 cores 4 GB Unlimited $75.00 4.3 Details
HVM4 160 GB 4 cores 8 GB Unlimited $135.00 4.3 Details

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