2.1
POOR
  • User Friendly
    2.1
  • Support
    1.4
  • Features
    2.3
  • Reliability
    1.9
  • Pricing
    2.9
Write Review Visit HostMySite.com

HostMySite.com Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $4.00 - $12.00
VPS $19.98 - $74.98
Dedicated Server $49.50 - $174.50
Cloud Hosting $19.00 - $135.00

Data Centers

Gary W

Pinned Review

Gary W,
5.0
I hosted my site with HostMySite for over 10 years. We never had any problem or situation. Tech support is always quick and helpful. You can't go wrong with HostMySite.
FR Hurley
FR Hurley from United States,

Not what they used to be..

2.6
VPS
45 minutes waiting to get a very simple problem solved. It's gotten to the point of absurdity. Also, around every 3 months they migrate me to another server as I kept getting long timeouts, server 500 errors (too many connections)...Read More and so on. Then they do their best to try to blame everything under the sun on my site, when it is clearly that they are overloading their servers. They used to be really good. It has gotten real bad lately.

Then funny, what a miracle, my EXACT mirror site, with the EXACT database and file by file transferred to the new server they put me on ends up working perfectly for a couple of months. So it's my site? LOL. Same thing, 2-3 months goes by and load times increase, then the deadly 500 errors. Also, they refuse to upgrade their PHP, so constant vulnerabilities an intrusions I have to deal with.

What happened to these guys? They used to be great, and now even the simplest things get excuses and extreme wait times.
Less
Amy M
Amy M from United States,

Email service has worsened to the point of ridiculous!

2.6
This service started out fine no issues. Over the last 6 months our emails are not being delivered. They are consistently in clients spam folders. We reached out to host my site yesterday and were advised to have our clients white...Read More list us. Easier said than done. Are we suppose to make a phone call with every email that we send to advise them to look for the email and add us to approved senders? Not a viable solution for us.Less
D Moody
D Moody,
And you had to wait on hold for 40 minutes to get anyone on the phone!
FR Drummand
FR Drummand,
I am having the same problem, been on for 45 minutes waiting to get a very simple problem solved. It's gotten to the point of absurdity. Also, around every 3 months they migrate me to another server as I kept getting long timeouts...Read More, server 500 errors (too many connections) and so on. Then they do their best to try to blame everything under the sun on my site, when it is clearly that they are overloading their servers. They used to be really good. It has gotten real bad lately.

Then funny, what a miracle, my EXACT mirror site, with the EXACT database and file by file transferred to the new server they put me on ends up working perfectly for a couple of months. So it's my site? LOL. Same thing, 2-3 months goes by and load times increase, then the deadly 500 errors. Also, they refuse to upgrade their PHP, so constant vulnerabilities an intrusions I have to deal with.

What happened to these guys? They used to be great, and now even the simplest things get excuses and extreme wait times.
Less
Disgruntled
Disgruntled,
HostMysite was great, quick service and little to no downtime, but now they are a joke. I have hosted with this company for over 9 years and over the past few months, I have been getting complaints form staff of emails not being...Read More received by our clients or blacklisted. I am also experiencing outages for about 3 hrs once a week for the past few months where exchange is disconnected and cannot login to owa. Repeated talks with support chat does not yield any results and the same issue keeps coming back. I am done with HostMysite and moving to a better hosting. I have already moved my website and next is my email. I have many accounts and alot of data to transfer but it will be worth it.Less
Christine Beckman
Christine Beckman from United States,

Most awful experince you could imagine.

1.0
I've been with this site since 2004. They are now costing me my clients and business. Sudden missing e-mails with long term clients, constant blacklisting my 3rd party database we need for our business, long wait times, off shorin...Read Moreg upon request not to do so, can't work with same person, 3rd party database tech cannot reach them directly and the problems continue for a year. When I try to switch to a new person, they tell us there is no way to help us make the transition a smooth one. HostmySite is the worse business experience I've had in 24 years in business.Less
Bob Oldroyd
Bob Oldroyd from United States,

Service is not what it was. 10 years with them and now unresolved email problems.

2.2
We have had sites at hostmysite.com for more than 10 years but recently our email has started to be unreliable. We have had three outages in three weeks. Something has changed. Maybe they will fix it so I don't have to move domains. Migrated from Datapipe.
Matt C
Matt C,
Bob, I'm also long time HMS customer and now having HMS issues with support and infrastructure. Would be interested in talking about your experience
Bob Oldroyd
Bob Oldroyd,
My wife has her website and email with hostmysite.com. She is a graphic designer and works on an iMac. A couple of month's ago she started getting security errors concerning the server's security certificate when picking up her ma...Read Moreil. She would connect anyway and get her mail. The problem continued and started preventing her from getting her mail. She would get messages that there were no messages, but when she logged on to the site she would see many emails. It took several weeks and hours on the phone to resolve the problem. We finally reached someone who resolved the problem and explained that sometimes the mail server will lose client configuration. Before when we had problems we could reach someone on the first call rather than having to play support roulette. Less
D Moody
D Moody,
I have email problems with them too. Cost me a bit of work! And they will cut your email service if you go over your limit WITH NO WARNING!!!! They really suck! MINUS 5 stars!!
Christine Beckman
Christine Beckman,
I've been with HostMySite since 2004. They are absolutely awful now. I having missing e-mails both outbound and inbound involving parties I've e-mailed for years. with no problem and now suddenly a problem. My work-related 3rd...Read More party database is constantly blacklisted by them and I cannot perform my work for my clients. I am consistently given to off-shore people to work on things following my legal request not to do so because they are incapable of communicating with me directly. HostMySite has very long hold times exceeding an hour tonight then only to ring and ring then I had to call back and am still on hold. My database tech support tries to reach them and is also put on long holds with refusal to give my database tech support a direct person to reach and work directly with. This has been a horrific experience in terms of business. I think this needs reported further - perhaps the better business burea, maybe attorney generals office, not sure where else but this is the worse experience one can imagine for their livelihood.Less
D Moody
D Moody,
They are horrible! I can not believe that you've had zero issues with them! I am paying over $105.00 PER QUARTER with them!! That is outrageous! They really suck and hopefully I will be moving on soon to a more reliable hosting co...Read Morempany. Do you know anything about Directing hosting? They look MUCH better!!Less

Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

Expert Overview

Good hosting since 1997

HostMySite is a customer service based hosting site that has been in operation since 1997. United States-based support is located out of Newark, Delaware and they vow to treat every customer as a VIP in order to stand out from the rest of other hosting companies. With their level of support and customer satisfaction, they definitely rank high for their level of customer care. Climate controlled datacenters, environmental safety precautions, security monitoring ensure the physical security of your information. Tier 1 connectivity, redundant fiber connections, and HSRP routers ensure your website stays online.

WordPress, Windows and Linux shared, Linux VPS, Cloud, dedicated and reseller hosting are a few services they provide. They also offer email security and hosted exchange in addition to domain hosting and registration services.

9

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    8.5

  • Reliability
    9.5

  • Pricing
    9

Uptime & Reliability

up to 100% uptime guarantees

Reliability for their shared servers is at 99.9%, but for all other plans it is 100%. Their uptime is very high, and a quick search on other sites to compare uptimes verifies this reliability.

Features

Nice list of hosting features

Shared Windows and Linux hosting plans come in varying sizes starting with 5GB of storage, unlimited bandwidth, 1 website, 500 email accounts and 10 databases. Packages are scalable from there depending on your business or personal needs, and bigger plans offer unlimited features such as unlimited storage, bandwidth and databases. There are hundreds of apps available for download in addition to web site building software. All VPS plans come with unlimited bandwidth, integrated backups, full root access, instant deployment and instant scalability. VPS plans start with 1GB of RAM and 20GB of disk space, and are fully scalable from there depending on your needs.

There are also add-ons including 10, 100, or unlimited domains, a Plesk Power pack, and additional language packages. Cloud hosting features come with a powerful control panel, the ability to only pay for what you need, scalable resources and a 100% uptime guarantee. Dedicated servers come with plenty of bandwidth and storage for your business. A number of options are available with different server hardware options, bandwidth and storage space, in addition to their high performance network, 100%uptime, and no contract agreements.

Support

Plenty of support options

Support with this company is offered via a ticketing and live chat system that is available 24/7. They also offer a knowledgebase and customer forum if you prefer to go that route.

In line with industry standard pricing

Pricing for shared hosting options start at $6.40 a month for their most basic package. They also offer 20% off their shared hosting plans when purchased at an annual rate.  VPS hosting plans start at $27.96 a month for their most basic Linux package, and $34.96 a month starting for Windows packages with a 30% discounted rate.  Cloud hosting also runs fairly reasonable starting at $29 a month for 1GB of RAM and 40GB of storage. Dedicated hosting pricing is fairly standard compared to other hosting sites, but they do seem to consistently offer discounts and promotions that get you a certain percentage off of their pricing. Overall, pricing for their services is pretty average compared to other hosting sites. They offer lots of discounts and a 30 day money back guarantee.

Summary

Overall this is a nice hosting option

HostMysite offers plenty of hosting options for any type of customer need. They have a great customer support system that focuses on the customer in order to give them the highest quality service. Overall, pricing is pretty reasonable compared to other hosting sites.

.Pros:

  • 100% uptime guarantees
  • 24/7 tech support with live chat

Cons:

  • The sheer number of options could become confusing

HostMySite.com Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Basic 5 GB Unlimited Unlimited $4.00 1.4 Details
Pro Unlimited Unlimited Unlimited $8.00 2.0 Details
Pro Commerce Unlimited Unlimited Unlimited $12.00 1.4 Details
Pro Fusion Unlimited Unlimited Unlimited $12.00 2.1 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Linux Base 20 GB 8 cores 1 GB $19.98 2.1 Details
Linux Standard 40 GB 12 cores 2 GB $39.98 2.1 Details
Linux Deluxe 80 GB 16 cores 4 GB $64.98 2.1 Details
Windows Base 20 GB 8 cores 1 GB $24.98 2.1 Details
Windows Standard 40 GB 8 cores 2 GB $44.98 2.1 Details
Windows Deluxe 80 GB 16 cores 4 GB $64.98 2.1 Details
Windows Coldfusion 80 GB 16 cores 4 GB $74.98 2.1 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Linux Value 1000 GB 2 cores 8 GB $49.50 1.6 Details
Linus Standard 1000 GB 2 cores 16 GB $99.50 2.2 Details
Linux Pro 256 GB 2 cores 32 GB $149.50 2.0 Details
Windows Value 1000 GB 2 cores 8 GB $74.50 2.1 Details
Windosw Standard 1000 GB 2 cores 16 GB $124.50 2.1 Details
Windows Pro 256 GB 2 cores 32 GB $174.50 2.1 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
HVM1 40 GB 1 core 1 GB Unlimited $19.00 2.1 Details
HVM2 80 GB 2 cores 2 GB Unlimited $38.00 2.1 Details
HVM3 120 GB 2 cores 4 GB Unlimited $75.00 2.1 Details
HVM4 160 GB 4 cores 8 GB Unlimited $135.00 2.1 Details

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