HostMySite is a customer service based hosting site that has been in operation since 1997. United States-based support is located out of Newark, Delaware and they vow to treat every customer as a VIP in order to stand out from the rest of other hosting companies. With their level of support and customer satisfaction, they definitely rank high for their level of customer care. Climate controlled datacenters, environmental safety precautions, security monitoring ensure the physical security of your information. Tier 1 connectivity, redundant fiber connections, and HSRP routers ensure your website stays online.
WordPress, Windows and Linux shared, Linux VPS, Cloud, dedicated and reseller hosting are a few services they provide. They also offer email security and hosted exchange in addition to domain hosting and registration services.
Uptime & Reliability
up to 100% uptime guarantees
Reliability for their shared servers is at 99.9%, but for all other plans it is 100%. Their uptime is very high, and a quick search on other sites to compare uptimes verifies this reliability.
Features
Nice list of hosting features
Shared Windows and Linux hosting plans come in varying sizes starting with 5GB of storage, unlimited bandwidth, 1 website, 500 email accounts and 10 databases. Packages are scalable from there depending on your business or personal needs, and bigger plans offer unlimited features such as unlimited storage, bandwidth and databases. There are hundreds of apps available for download in addition to web site building software. All VPS plans come with unlimited bandwidth, integrated backups, full root access, instant deployment and instant scalability. VPS plans start with 1GB of RAM and 20GB of disk space, and are fully scalable from there depending on your needs.
There are also add-ons including 10, 100, or unlimited domains, a Plesk Power pack, and additional language packages. Cloud hosting features come with a powerful control panel, the ability to only pay for what you need, scalable resources and a 100% uptime guarantee. Dedicated servers come with plenty of bandwidth and storage for your business. A number of options are available with different server hardware options, bandwidth and storage space, in addition to their high performance network, 100%uptime, and no contract agreements.
Support
Plenty of support options
Support with this company is offered via a ticketing and live chat system that is available 24/7. They also offer a knowledgebase and customer forum if you prefer to go that route.
In line with industry standard pricing
Pricing for shared hosting options start at $6.40 a month for their most basic package. They also offer 20% off their shared hosting plans when purchased at an annual rate. VPS hosting plans start at $27.96 a month for their most basic Linux package, and $34.96 a month starting for Windows packages with a 30% discounted rate. Cloud hosting also runs fairly reasonable starting at $29 a month for 1GB of RAM and 40GB of storage. Dedicated hosting pricing is fairly standard compared to other hosting sites, but they do seem to consistently offer discounts and promotions that get you a certain percentage off of their pricing. Overall, pricing for their services is pretty average compared to other hosting sites. They offer lots of discounts and a 30 day money back guarantee.
Summary
Overall this is a nice hosting option
HostMysite offers plenty of hosting options for any type of customer need. They have a great customer support system that focuses on the customer in order to give them the highest quality service. Overall, pricing is pretty reasonable compared to other hosting sites.
.Pros:
- 100% uptime guarantees
- 24/7 tech support with live chat
Cons:
- The sheer number of options could become confusing