HostMySite.com Reviews and Expert Opinion

Based on 11 user reviews in 1 language
4.4
POOR

Customer score for HostMySite.com

  • Reliability
    3.6 / 10
  • Pricing
    6.0 / 10
  • User Friendly
    4.5 / 10
  • Support
    2.9 / 10
  • Features
    4.9 / 10

Detailed Scores / Summary

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Michelle Ryerson
Michelle Ryerson
United States
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features4
2.8
NEW

NEVER NEVER NEVER

Service used: Shared
Do not sign up with this company! 10 years ago they were awesome. Now their tech support is little more than voicemail and the response is always "It's been escalated" and "we're working on it.' Had a simple ticket in for a week a...Read More
Diane Tucker
Diane Tucker
Canada
  • Reliability2
  • Pricing6
  • User Friendly4
  • Support2
  • Features4
3.6
NEW

Poor service

Service used: Shared
having trouble getting my email to download to my laptop. Long conversation with one tech support rep but problem only temporarily remedied. Called back and got another rep who insisted that I needed to delete and then reinstall m...Read More
Daniel Murphy
Daniel Murphy
United States
  • Reliability2
  • Pricing8
  • User Friendly6
  • Support2
  • Features4
4.4

Flaky Service and Terrible Support

HostMySite has given us multiple problems.

First, emails from our HostMySite domain starting getting blocked by other major email providers. After a week of going back and forth with support (and them denying the issue was on t...Read More
Richard Johnson
Richard Johnson
United States
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
2.8

Terrible service

Service used: Shared - Basic
HostMySite destroyed my web page. There is "foreign" junl where my HTML code used to be. They refuse to fix it, claiming there is some problem with my computer. I have copies of he original HTLM, CSS, etc., but my FTP password does not work anymore.
Sky Walker
Sky Walker
United States
  • Reliability4
  • Pricing4
  • User Friendly2
  • Support2
  • Features8
4.0

Just Abysmal!

Service used: Dedicated Server - Linux Pro
Our site has now been down for several hours. We have been on hold with them for 2.5 hours and counting. We have simultaneously been sitting on the online chat which ostensibly is available. An agent said hello and has not come ba...Read More

Typical HostMySite.com Prices

Service Monthly Price Range
Shared Hosting $4.00 - $12.00 4 plans
VPS $19.98 - $74.98 7 plans
Dedicated Server $49.50 - $174.50 6 plans
Cloud Hosting $19.00 - $135.00 4 plans
The Services & Prices are taken from www.hostmysite.com

HostMySite.com Expert Review 2020

Written by: Michael Lavnduski

HostMySite.com Rating

  • Reliability
    9.5 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
9
Rated by Michael Lavnduski

Expert Overview

Good hosting since 1997

HostMySite is a customer service based hosting site that has been in operation since 1997. United States-based support is located out of Newark, Delaware and they vow to treat every customer as a VIP in order to stand out from the rest of other hosting companies. With their level of support and customer satisfaction, they definitely rank high for their level of customer care. Climate controlled datacenters, environmental safety precautions, security monitoring ensure the physical security of your information. Tier 1 connectivity, redundant fiber connections, and HSRP routers ensure your website stays online.

WordPress, Windows and Linux shared, Linux VPS, Cloud, dedicated and reseller hosting are a few services they provide. They also offer email security and hosted exchange in addition to domain hosting and registration services.

Uptime & Reliability

up to 100% uptime guarantees

Reliability for their shared servers is at 99.9%, but for all other plans it is 100%. Their uptime is very high, and a quick search on other sites to compare uptimes verifies this reliability.

Features

Nice list of hosting features

Shared Windows and Linux hosting plans come in varying sizes starting with 5GB of storage, unlimited bandwidth, 1 website, 500 email accounts and 10 databases. Packages are scalable from there depending on your business or personal needs, and bigger plans offer unlimited features such as unlimited storage, bandwidth and databases. There are hundreds of apps available for download in addition to web site building software. All VPS plans come with unlimited bandwidth, integrated backups, full root access, instant deployment and instant scalability. VPS plans start with 1GB of RAM and 20GB of disk space, and are fully scalable from there depending on your needs.

There are also add-ons including 10, 100, or unlimited domains, a Plesk Power pack, and additional language packages. Cloud hosting features come with a powerful control panel, the ability to only pay for what you need, scalable resources and a 100% uptime guarantee. Dedicated servers come with plenty of bandwidth and storage for your business. A number of options are available with different server hardware options, bandwidth and storage space, in addition to their high performance network, 100%uptime, and no contract agreements.

Support

Plenty of support options

Support with this company is offered via a ticketing and live chat system that is available 24/7. They also offer a knowledgebase and customer forum if you prefer to go that route.

In line with industry standard pricing

Pricing for shared hosting options start at $6.40 a month for their most basic package. They also offer 20% off their shared hosting plans when purchased at an annual rate.  VPS hosting plans start at $27.96 a month for their most basic Linux package, and $34.96 a month starting for Windows packages with a 30% discounted rate.  Cloud hosting also runs fairly reasonable starting at $29 a month for 1GB of RAM and 40GB of storage. Dedicated hosting pricing is fairly standard compared to other hosting sites, but they do seem to consistently offer discounts and promotions that get you a certain percentage off of their pricing. Overall, pricing for their services is pretty average compared to other hosting sites. They offer lots of discounts and a 30 day money back guarantee.

Summary

Overall this is a nice hosting option

HostMysite offers plenty of hosting options for any type of customer need. They have a great customer support system that focuses on the customer in order to give them the highest quality service. Overall, pricing is pretty reasonable compared to other hosting sites.

.Pros:

  • 100% uptime guarantees
  • 24/7 tech support with live chat

Cons:

  • The sheer number of options could become confusing
Read the full expert review Visit HostMySite.com See plans & pricing

HostMySite.com Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Basic 5 GB Unlimited $4.00 2.8
Pro Unlimited Unlimited $8.00 4.0
Pro Commerce Unlimited Unlimited $12.00 4.4
Pro Fusion Unlimited Unlimited $12.00 4.4

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Linux Base 20 GB 1 GB $19.98 4.4
Linux Standard 40 GB 2 GB $39.98 4.4
Linux Deluxe 80 GB 4 GB $64.98 4.4
Windows Base 20 GB 1 GB $24.98 4.4
Windows Standard 40 GB 2 GB $44.98 4.4
Windows Deluxe 80 GB 4 GB $64.98 4.4
Windows Coldfusion 80 GB 4 GB $74.98 4.4

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Linux Value 1000 GB 8 GB $49.50 4.4
Linus Standard 1000 GB 16 GB $99.50 4.4
Linux Pro 256 GB 32 GB $149.50 4.0
Windows Value 1000 GB 8 GB $74.50 4.4
Windosw Standard 1000 GB 16 GB $124.50 4.4
Windows Pro 256 GB 32 GB $174.50 4.4

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
HVM1 40 GB 1 GB Unlimited $19.00 4.4
HVM2 80 GB 2 GB Unlimited $38.00 4.4
HVM3 120 GB 4 GB Unlimited $75.00 4.4
HVM4 160 GB 8 GB Unlimited $135.00 4.4
A Free Domain is included when purchasing any hosting service from HostMySite.com
Submit a HostMySite.com Coupon

Server Locations

United States

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