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2.6
DECENT
  • User Friendly
    2.9
  • Support
    2.6
  • Features
    2.6
  • Reliability
    2.5
  • Pricing
    2.3
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HostDime Reviews and Expert Opinion

Pricing Range

VPS $40.00 - $90.00
Dedicated Server $145.00 - $750.00

Data Centers

HostDime Awards

We took the time to personally and anonymously check each and every company's customer service. 
The "Badge of excellence" was awarded to hosting companies that complied with HostAdvice's high standards of customer service, implying that the service proved to be prompt, efficient, insightful and most of all, helpful.
Emeka Onwenu

Pinned Review

Emeka Onwenu,
4.2
Pros: • Quality Support teamCons: • High Pricing Option

Reviews

Steve Frazier
Steve Frazier from United States,

HostDime's poor customer service and their screwing with my IPTABLES during modifications after the server was turned o

2.2
VPS
Poor customer response. While doing modifications don't plan on turning off iptables, they screw with you causing disconnects multiple times. I opened a ticket to get them to leave my VPS alone and absoutely NO response. I had to ...Read Morerebuild 3 times and the first 2 rebuilds had to be manually done by HostDime. This is supposed to be automatic. It fails. Its too bad they have no support and don't get back to you when a new customer is having so many issues with them screwing with my iptables on my VPS. They shouldn't be screwing with the VPS once it is turned over to the customer unless requested by the customer.

Terrible support, or lack of! When I did talk to them they were very professional and nice, but you can't get them to respond to you in a reasonable amount of time. They say 24x7, but they do NOT respond, so I challenge them saying they have 24x7 support. I opened the ticket on a Saturday morning after 0700.
Less
ali hassan
ali hassan from Saudi Arabia,

the worst hosting

1.0
I have couple of website on Ipage its the best experience i had with them , but one of my client has a website hosed by hostdime , I got i lot of trouble with this hosting company , its very slow and poor support , i dont recommend this hosting to anybody
Bess Angello
Bess Angello from United States,

HostDime is AMAZING!! Whenever there is a problem they take care of it right away! Their technical team is 24/7.

5.0
HostDime is Amazing. Whenever there is a problem they take care of it right away! Their technical team is 24/7. Their customer service is superb! They know their business and how to make things flow with NO problem!! HOSTDIME IS D...Read MoreEFINITELY the one company to go with!! IF YOU NEED HOSTING GO WITH HOSTDIME!! We have been with them for 8 EIGHT years!!Less
Kamal Thind
Kamal Thind from India,

Great Hosting services with Low Prices

4.8
Using Hostdime's hosting services from 2011, a great experience with HD company.
what's the best :
1. Own Severs
2. Low Prices
3. Excellent Support Team ( they all are very good)

but sometimes there's downserver problem. But i recommend to all Hostdime services

Good Luck :)
Odeh Rizq
Odeh Rizq from Palestinia,

Changing their mind

1.6
After more than one year of working with hostdime they changed their mind about providing free whmcs licence however this was their offer at the beginning and now they want us to pay for the license ! dont trust their free offers and packages !
Carlos Arias
Carlos Arias from United States,

Has From Amazing to Worse

1.4
I been with hostdime for 12 yrs.. they were the best.. Fast Support, they helped with whatever to make sure the customer is happy. I probably recommend over 1000 clients to host dime in my Web Development Career. not even asking f...Read Moreor a single affiliate commission in return. The past 3 yrs.. has been getting worse.. and past year.. i had to take 3 of my dedicated clients away from them. One time a site was down they didn't get to it over 7 hours... then told us to provide them with a tracert return which i did within 5 minutes that ticket didn't get looked at for another 5 hours... in overall the site was down for a weekend with the games they were playing. Now they charge for everything you want the free services they were offering before pay for it.. you want SSL installed pay for it.. Most of anything that is free at other hosting companies you have to pay for it now.. The customer service became so bad and impersonal. You might as well talk to a heartless careless bot.

Reliability great if your site stays up with no problems
Price .. not for what you get .. way too expensive..
User Friendly.. pfft.. not at all..
Support.. if you want to wait 4 hours minimum
Features... none.. you have to pay for them all.
Less

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Large global hosting company with great services

HostDime was founded in 2001 and quickly grow to the point where they are now one of the largest hosting providers around.  With over two million domains hosted on their servers, they are able to support just about any type of website.

They have data centers in multiple areas including the US, Europe, South America and more.  HostDime offers everything from entry level shared hosting packages all the way up to high end dedicated severs, making them a great choice for just about any type of site.

If you browse their Facebook or other social media page you will see some upset customers who experienced less than helpful customer service.  It is difficult to tell if this is actually a problem or just that these people are the ones doing the most posting.  Either way, with 2 million+ customers, you’re going to have a few bad experiences.  Overall, however, their services seem to be highly rated by current customers.

Read More
8.4
SUPERB!
Rated by Michael Levanduski
  • User Friendly
    9
  • Support
    8
  • Features
    9
  • Reliability
    8
  • Pricing
    8

Uptime & Reliability

Great uptime with complicated guarantees

Each package comes with an uptime guarantee of 99.9% in a given month.  If your site drops below this level, you will get a credit to your account based on how much downtime you had.  If it goes just below 99.9%, you get 10% off the fee.  If it falls between 90 and 94.9% uptime for the month, you’ll get a 25% credit for the month.  Below 90% earns you a free month.

Despite the complicated (but generous) guarantee, the uptime overall seems to be very good.  Most people won’t experience any problems or need to claim their discounted prices.

Features

Great features for all types of websites

HostDime has something for everyone in their extensive list of packages.  For shared hosting, they have three different plans, all of which are Linux based.  They do have some limitations throughout all three packages, but they get less restrictive as you go up.

You can also choose from three different reseller plans, which provide for unlimited domains and a full 100Mbps connection.

When you get up to the VPS plans you can choose between Linux and Windows for your operating system.  Interestingly, they still limit you on disk space and bandwidth (all their packages have these limitations).  There are a total of six VPS plans to look at, three Linux and three Windows.

Finally, their dedicated servers come in five different options depending on the type of server you need.  Anything from 2gigs of ram up to 16, and their CPUs are all dual core, quad core or hexa core (top end only).  Like the other hosting options, this too has some limitations in disk space and bandwidth.

Support

Good support with a questionable reputation

Just about every negative thing that is posted about HostDime is related to their technical or customer support team.  People have commented that they are rude, arrogant and often take longer than they should to address issues.  On the other hand, however, they have also gotten a lot of positive comments in this area from their customer.

From what I can tell, it seems to be a mixed bag, which is not surprising when looking at a company of this size.  They have support teams in multiple countries, so it is likely all going to depend on who you happen to talk to in the event that you have a problem.

Pricing

Mostly industry standard pricing with some optional add-ons

When you look through the different hosting packages you will find that the pricing is fairly standard.  You can save some money by signing up for an annual contract on any of their packages.  Most things that you need will be included in the package, which is nice.  They do offer things like SSL for an added fee.

They have a 90 day satisfaction guarantee, but you must provide a reason why you aren’t happy if you want to get a refund.  If they don’t think your reason is valid (meaning that they tried and failed to fix it) you won’t get the money back.  This is an unusual guarantee to say the least.

Summary

Great hosting with lots of options

It is really not surprising that this company is one of the larger hosting providers in the world. They have a lot to offer and do quite a good job overall.  There are some complaints about their customer service and support teams, but it is impossible for a company this size not to have at least a few complaints posted about it. They have A LOT of different packages to choose from, so many that it can actually get confusing.

Pros:

  • Large company
  • Global hosting options
  • Generous uptime guarantee
  • Room to grow from shared all the way to dedicated
  • High end hardware available

Cons:

  • No unlimited packages available
  • Too many hosting packages to choose from
  • Some reputation for poor customer service
  • Terrible cancellation policy

HostDime Prices, Plans & Features - 2022

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
wVPS.1 20 GB - 768 MB $40.00 5.1 Details
VPS1 30 GB - 1 GB $50.00 2.8 Details
wVPS.2 30 GB - 1 GB $50.00 5.1 Details
VPS2 50 GB - 2 GB $60.00 5.1 Details
VPS3 70 GB - 3 GB $75.00 5.1 Details
wVPS.3 40 GB - 2 GB $75.00 5.1 Details
VPS4 90 GB - 4 GB $90.00 5.1 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Intel Atom D510 500 GB 2 x 2.00GHz 2 GB $145.00 5.1 Details
Intel Xeon E3-1270 500 GB 4 x 4.00GHz 4 GB $200.00 5.1 Details
Xeon E5520 500 GB 8 x 2.00GHz 8 GB $325.00 5.1 Details
Hexa-Core E5-2620 500 GB 12 x 2.00GHz 12 GB $425.00 5.1 Details
Octo-Core E5-2670 500 GB 16 x 3.00GHz 16 GB $750.00 5.1 Details

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