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Host Metro Reviews and Expert Opinion

A few words from Host Metro

We are all about making our customers feel comfortable with us. We do our best to be as transparent as possible with what we offer, which is why we avoid the use of the word "unlimited" where it doesn't apply, offer true 24/7 support, and offer a money back guarantee. We don't hide behind promotional prices to drive sales. We want to reward customer loyalty by offering the same rates that we offer new customers.
Host Metro HomePage Screenshot
Free domain
Money Back: 30 Days

Pricing Range

Shared Hosting $2.45 - $6.95

Data Centers

Dr. David Cohen

Pinned Review

Dr. David Cohen,
1) With DOZENS of better-known 'cheap' hosts owned by one company, HostMetro.com is a rare exception: NO price rise with renewal. To show faith, I renewed both our accounts for six years each.

2) O...Read Moreur clerk bought paid traffic for www. Supercharging .US. Bandwidth went past limit. When site was unreachable because of this, did they bill us to raise b/w? NO! They looked at account, saw we're not abusing, & lifted our cap. Now, our emails include an 'attaboy' and recommendation. As a result, we're now looking to become a HostMetro affiliate.

For a "small" company, HostMetro . com is DISTINCTLY outperforming Endurance Int'l, which owns most of the competition, and quadruples hosting price upon renewal. Highly recommend HostMetro . com to YOU. Many thanks.


Eugene Powers
Eugene Powers from United States,
Moved from iPage

HostMetro really really bad service, stay away. You have been warned!!!!

1. Have problems with SPAM. The only reason I subscribed to HostMetro is their tools to get rid of SPAM. None of these tools are working. NONE. All complaints go unanswered. They blame cPanel makers but I don't think so. Without a...Read Moresking as a "courtesy" they put me on the spamfilter that cut out all my email. I lost two days of email until they removed me from this spamfilter.
2. At least once per week I can't send emails because some Spammer abusing shared server so the IP address gets blacklisted. Never had problems like these with other hosting services.
3. Many times their chat service people just don't answer the chat and even if they do they just leave you hanging for hours. I tried several times to call and speak with the supervisor but they refuse to get on online.

Stay AWAY!!!!!!
Host Metro
Host Metro,
I'm sorry to hear about your experience with HostMetro.

While we provide a few options for spam filters, these services should be set up and customized to an individual user. If you were having issues with too much spam or legi...Read Moretimate mail not getting through, you could have contacted our support team to help you set up the spam filter to better fit your account, or you could do so yourself, since you have complete control of the spam filter you choose.

For blacklisting problems, we can switch the server your account is on to an upgraded server with better protections against the spammers and blacklists. We are currently working on upgrading the servers which experience these problems, but we understand it can be frustrating in the mean time.

Our supervisors/admins are busy monitoring and fixing the servers, and performing upgrades like I mentioned above, so unfortunately they aren't available over the phone. You can always speak to an admin or manager through the ticket system, which any of our regular support reps would have helped you to do if the problem was not something they could fix for you. I'm not sure when you chatted with one of our support techs, but they answer chats as quickly as they can. It's not immediate because in between answers they are often looking up your account and the issue, to see if they can resolve it as quickly as possible.

I'm sorry you've had such a poor experience with our company. If you're still facing any of these issues, I'd be happy to look into it personally if you submit a ticket.

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Very Experienced Hosting Team

HostMetro is a well-established hosting provider with an experienced team of professionals running the show.  The employees have a combined 50+ years of experience in this industry and it shows in the level of service they provide. In addition to providing a good technical experience, they also have a strong focus on offering great customer service.  They are there 24/7 for tech support and also monitor their systems closely to avoid downtime or other issues.  The company is focused on shared hosting solutions, but they also offer email hosting and domain name registration services too.

Rated by Michael Levanduski
  • User Friendly
  • Support
  • Features
  • Reliability
  • Pricing

Uptime & Reliability

99.9% Uptime Guarantee

The reliability of this company seems to be quite good.  They have a 99.9% uptime guarantee with a full money back guarantee on top of it.  They also offer free weekly backups of your site to ensure quick restoration in the event that there is a major problem. Unfortunately, there is not too much information online from actual customers saying anything one way or the other in terms of the speed and reliability of this company.  While this is not necessarily a bad thing, it would be nice to see more information.


Nice Shared Hosting with some Extras Too

They have a limited number of hosting packages to choose from, but that makes it easier for many people to choose exactly what they want.  Within the packages you will get unlimited FTP accounts and MySQL databases.  You'll also get a free shared SSL certificate, unlimited domains, a free domain name, unlimited email accounts, plenty of disk space and bandwidth and much more.  They also include cPanel, CloudFlare and other nice services within each package to ensure your site is running smoothly from day one.

They don't provide too much information about the actual hardware that they use for the hosting.  This is not uncommon for shared hosting companies though, so it is likely nothing to be concerned about.  If needed, you can run streaming audio and video as well no matter which of the packages you choose.


24/7/365 Tech support

The tech support is staffed 24/7/365 and they seem able to handle most any issues.  They respond quickly when you submit a ticket or send them an email, which is vary important.  In addition, they have a nice knowledge base that contains a lot of information that will help you to avoid problems with your website.  Their blog is also populated with useful information. Overall, I'd say the tech support is one of the best features about this company.


Reasonable Prices

The prices with this company start at just $2.45 per month for their entry level package.  That price, however, requires a 3 year commitment.  If you are paying for just a year, it goes up to $4.45 per month.  They don't list a set monthly price so it seems you have to sign up for at least a year at a time. The higher end option is $6.95 per month (for 3 years) or as high as $8.95 per month for an annual contract.  Overall, the pricing is fairly average.


Nice Affordable Hosting

If you just need basic hosting for your website, this company could be the ideal solution for you.  They have very simple hosting packages and not too many to choose from.  While this does limit you on your options, it also makes it much easier to select what you need.  They are clearly targeting newer webmasters by providing them with an overall simple experience, which is what most people will want.


  • 99.9% Uptime Guarantee
  • Free Domain Name
  • Simple Options


  • No VPS/Dedicated Servers
  • Must sign up for annual hosting (at least)

Host Metro Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Mega Max Hosting Unlimited Unlimited cPanel Unlimited $2.45 4.4 Details
Super Max Hosting Unlimited Unlimited cPanel Unlimited $6.95 2.8 Details

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