2.6
DECENT
  • User Friendly
    2.4
  • Support
    2.3
  • Features
    2.6
  • Reliability
    2.5
  • Pricing
    3.1
Write Review Visit Hetzner Online

Hetzner Online Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $1.81 - $19.00
VPS $4.43 - $56.73
Dedicated Server $44.34 - $283.08

Data Centers

Mateo Gómez-Plana Galiana

Pinned Review

Mateo Gómez-Plana Galiana,
4.8
We use a blend of their products such as dedicated server and vps servers and so far, we are extremely pleased with the service. The support team is helpful but a 24/7 general purpose live chat would ...Read Morebe a nice addition. Unlike other provider hetzner focuses mostly on the european market and the addition of new location (Which they own) would be nice in order to have dedicated servers across the world. That being said, We would recommend hetzner without a doubt.Less
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Abby Lords
Abby Lords from United States,

Couldn't be happier

5.0
I was hoping for a German web hosting company, and came across Hetzner. I signed up and had my site up and running in just a few minutes. I haven't had any problems in the 3-4 months I've been with them. Very highly recommended.
Demir Charzner
Demir Charzner from United States,

Worth the Money

4.6
I run my business website on one of their dedicated servers. It seems like this is a lot of money for my site, but it is very reliable and I haven't had any problems. I love how fast my site loads, and have nothing bad to say about Hetzner. I just wish it wasn't quite so expensive.
Hans Carpenter
Hans Carpenter from United States,

Great hosting for my site

4.8
I have been with Hetzner since I started my blog a couple years ago and have been very happy with it. My site has only gone down once. I reported it to their tech support and they had it back up right away. I'm not really sure ...Read Morewhat the issue was, but it hasn't happened again since. They are an easy to use option that is perfect for German websites.Less

Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

Expert Overview

German hosting company

Hetzner is a hosting company based in Germany.  The company appears to have won quite a few awards including the GreenIT best practice award 2011, Bayerns Best 50 in 2012, and EMEA 2012 finalists.  That being said, however, their website is very simple and poorly designed, which is unfortunate. They do offer a number of different services that will likely meet your needs, and they have hosting based in Germany, which will be nice for many companies who are targeting that country or anywhere in Europe.

5.6

DECENT

Rated by Michael Levanduski

  • User Friendly
    3

  • Support
    6

  • Features
    5

  • Reliability
    5

  • Pricing
    9

Uptime & Reliability

Not much information on uptime

I looked through their site and could not find any type of uptime guarantee or an approximate history of their uptime.  They do seem to use high quality hardware and data center facilities, which will likely limit any issues.  When I looked for reviews, and on their social media pages I did not find any indication that they are having any significant issues.  There was one person who commented that his site was down, but no matter how good the hosting is, you will have at least a few people complaining.

Features

Plenty of hosting options

This company offers basic shared hosting, VPS and dedicated hosting options (if you looking for WordPress hosting, click here).  They also have colocation options, domain registration and more.  Most of the features in each package they offer are fairly standard.  One really weird thing about their packages is they offer them based on levels, but not in a normal way.  For example, the entry level package is Level 1, but the next step up is Level 4 and then they jump to Level 9.  This just makes the whole thing more confusing than is needed. There are limits on disk space and transfer volume, though bandwidth does become unlimited after the level 1 package.  Most everything you could want in a package will be included at no extra charge, which is nice.

Support

Good quality support features

This company has a lot of options when it comes to getting the support you need.  You can email them directly, or use their ’email support robot’ which can answer many issues.  THey also have a lot of documentation avaialble to help you with self-service. If you want to talk to a real person, they have a ticketing system that gets quick responses.  Overall, they do a good job of supporting the hosting that they provide.

Pricing

Fair pricing model

The prices are in Euros and are pretty much either in line with industry standards or slightly lower.  Level 1 starts at 1.90 Euro per month, and then the highest level of shared hosting is $19.90 Euro per month.  This includes the 19% VAT, which makes the pricing even more acceptable.  Overall, however, there is not much to complain about regarding their pricing structure.

Summary

Overall nice hosting option

When you look at their site you may think that they are a very basic/simple hosting company because of the design.  It looks like they created the website years ago and never had it updated.  Once you get past that, however, you can see that they offer a good service at a fair price.  If you are looking for German based hosting, this isn’t a bad option to consider. Pros:

  • Fair prices
  • Easy to understand features
  • Won multiple awards

Cons:

  • Outdated looking site
  • No uptime guarantee

Hetzner Online Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Web hosting level 1 2 GB 10.24 GB Unlimited $1.81 1.5 Details
Web hosting level 4 10 GB Unlimited Unlimited $4.68 1.0 Details
Web hosting level 9 25 GB Unlimited Unlimited $9.46 1.8 Details
Web hosting level 19 50 GB Unlimited Unlimited $19.00 2.6 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
CX10 25 GB 1 core 1 GB $4.43 2.5 Details
CX20 50 GB 2 cores 2 GB $7.85 2.3 Details
CX30 100 GB 2 cores 4 GB $13.53 2.3 Details
CX40 200 GB 2 cores 8 GB $22.62 2.1 Details
CX50 400 GB 4 cores 16 GB $33.99 4.8 Details
CX60 600 GB 8 cores 32 GB $56.73 3.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
EX40 3.91 TB 4 x 3.40GHz 32 GB $46.82 1.7 Details
EX40-SSD 480 GB 4 x 3.40GHz 32 GB $56.36 2.2 Details
EX40-Hybrid 3.91 TB 4 x 3.40GHz 32 GB $65.91 2.6 Details
EX41 7.81 TB 4 x 3.40GHz 32 GB $44.34 3.3 Details
EX41-SSD 1000 GB 4 x 3.40GHz 32 GB $44.34 2.8 Details
EX41S 3.91 TB 4 x 3.40GHz 64 GB $44.34 2.7 Details
EX41S-SSD 500 GB 4 x 3.40GHz 64 GB $44.34 4.6 Details
EX51 7.81 TB 4 x 3.40GHz 64 GB $55.71 3.8 Details
EX51-SSD 1000 GB 4 x 3.40GHz 64 GB $55.71 2.7 Details
PX61 7.81 TB 4 x 3.60GHz 64 GB $67.08 1.0 Details
PX61-SSD 960 GB 4 x 3.60GHz 64 GB $67.08 3.6 Details
PX61-NVMe 1 TB 4 x 3.60GHz 64 GB $67.08 3.2 Details
PX91 3.91 TB 6 x 3.50GHz 128 GB $104.14 3.8 Details
PX91-SSD 480 GB 6 x 3.50GHz 128 GB $104.14 2.6 Details
PX121 7.81 TB 6 x 3.50GHz 256 GB $132.79 2.6 Details
PX121-SSD 960 GB 6 x 3.50GHz 256 GB $132.79 1.8 Details
SX61 23.4 TB 4 x 3.40GHz 32 GB $78.44 2.6 Details
SX131 58.6 TB 6 x 3.50GHz 64 GB $192.12 2.6 Details
SX291 87.89 TB 6 x 3.50GHz 128 GB $283.08 1.8 Details
DX141 960 GB 6 x 3.50GHz 64 GB $123.92 1.0 Details
DX151 960 GB 8 x 2.10GHz 64 GB $146.65 2.6 Details
DX291 960 GB 8 x 2.10GHz 128 GB $214.72 2.6 Details
MC40 200 GB 2 cores 8 GB $55.71 1.7 Details
MX90 5.86 TB 4 x 3.40GHz 16 GB $94.57 2.6 Details
MX90-SSD 480 GB 4 x 3.40GHz 16 GB $94.57 1.0 Details
MX121 7.81 TB 4 x 3.30GHz 32 GB $123.23 2.6 Details
MX120-SSD 480 GB 4 x 3.30GHz 32 GB $123.23 2.6 Details
MX151-SSD 1000 GB 6 x 3.20GHz 64 GB $151.89 2.6 Details

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