Heficed Reviews and Expert Opinion

Based on 101 user reviews in 4 languages
8.6
GREAT

Customer score for Heficed

  • Reliability
    8.4 / 10
  • Pricing
    8.8 / 10
  • User Friendly
    8.7 / 10
  • Support
    8.5 / 10
  • Features
    8.6 / 10

Detailed Scores / Summary

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Dewald Swart
Dewald Swart
South Africa
  • Reliability8
  • Pricing2
  • User Friendly4
  • Support2
  • Features2
3.6

Unfair Price Increase

Service used: VPS - Silver
We were very happy with host1plus until they recently increased their prices. Our billing went up by double the price from last month.

I can understand a 10% or 20% increase, but a 100% increase in price for features I dont use...Read More
Isabella Mayers
Isabella Mayers
United Kingdom
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.6

They are just great

Service used: VPS - Bronze
Moved from Hostinger
I wanted to share my experience using Host1plus: when I first came to their website what drew my attention was their design of homepage. It means a lot to me. And no stupid pop-ups. That was a relief. Then I purchased VPS Bronze p...Read More
Ahmed Yankyera
Ghana
  • Reliability6
  • Pricing10
  • User Friendly6
  • Support2
  • Features6
6.0

Their support sucks

Service used: VPS - Silver
i want to migrate from i/o zoom to them and i purchase a vps from them because their prices is low which is good, but the worst thing is after they have set up your server for you then you are on you own, even for them to install ...Read More
Vikhyat Singh
Vikhyat Singh
This is the policy of every VPS hosting provider. There is a difference between managed and unmanaged hosting.
Heficed
Dear Ahmed,
First of all, sorry for our late response and thank you for your patience.
Coming back to your review – we have several different types of servers and you purchased self-managed Cloud Server, which means that we ens...Read More
Tiago Fernandes
Tiago Fernandes
Portugal
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Excellent service, price and support

Service used: VPS - Silver
Moved from Microsoft Azure
I migrated my services from Azure to Host1Plus and I don't regret one bit up to this moment. The support has been incredible, the price is very good and the service is very reliable. I have been recommending it to my clients.
Johann Carnevali
Johann Carnevali
Romania
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features6
3.6

Bad company support

Service used: VPS - Amber
I just asked to reissue an invoice as it wazs incoherent with amount paid at paypal invoiced there in $ instead of € as shown on invoice.
After several emails, they refuse not only tosimply refund and reissue an invoice in $ !
C...Read More
Heficed
Hello Johann,

We would like to thank you for your constructive feedback. Please let us shed more light on the situation in question and clarify our taken course of actions regarding your problem.

We have thoroughly examined ...Read More

Typical Heficed Prices

Service Monthly Price Range
Dedicated Server $79.00 - $169.00 9 plans
Cloud Hosting $5.60 - $15.00 6 plans
The Services & Prices are taken from www.heficed.com

Heficed Expert Review 2020

Written by: Michael Lavnduski

Heficed Rating

  • Reliability
    8 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski
Expert

Heficed Expert Review

If you’re a business that’s outgrown its current hosting solution, you might feel like you’re drowning in choice when it comes to finding new online servers and IP addresses. With Heficed, though, you might have just found what you’re looking for.

Founded in 2008, and formerly known as Host1Plus, Heficed remains one of the best hosting services out there, with above-average speeds, fully customizable and scalable hosting, and some impressive features making it one of the best tools for experienced web developers on the market.

In this Heficed review, we go into detail on what exactly impressed us and discover whether it's the right option for you.

Pros and cons

Pros

  • Data centers on four continents
  • Automated backup features are available
  • Fast performance speeds
  • Accepts multiple payment options, including PayPal
  • Only pay for what you need with scalable payment plans
  • Choose from multiple cloud solutions, including custom options to ensure your business remains flexible
  • Sign up to an advanced service level agreement package and get a guarantee of 99.99% uptime and packet delivery
  • Multi-region IP addresses with custom routing and block options

Cons

  • You’ll need web development skills to get the most out of the platform
  • Customer service isn’t the best
  • Hosting outside of the US or Europe can be a little expensive

Pricing and Payment Methods

Scalability and flexibility is the name of the game here, and the provider tries to make sure you don’t pay for more services than you actually use. Heficed has simplified its plans and pricing and now offers two options; the first being Kronos Cloud, a fully customizable choice that scales with use, and the second, Proto Compute, is a series of pre-built packages.

For those choosing the bare minimum specs in the Kronos Cloud, you can expect prices starting from just $5 per month for Linux users and $20 per month for Windows. Prices will vary depending on which country your data is hosted in, how much processing power and storage you choose, and how many backups you’d like. IP addresses are an additional charge and are purchased on an as-needed basis.

Final costs come from the service level agreement you choose. The standard SLA is free, but you’ll pay between 10% and 20% of the total contract cost for the advanced package and above, so make sure this is in your budget.

For those choosing Proto Compute, you’ll find nine pre-built packages ranging between $79 and $169 per month. These are a great option for those who need to get set up quickly.

Multiple payment types are accepted, including PayPal and all major credit and debit cards.

Ease of Use

Heficed’s target market is clearly aimed at seasoned developers, and things aren’t made easy for newbies. If you’re experienced in web development and know exactly what you want, you’ll be able to get to grips with the interface quite quickly and be managing your IP addresses like a pro.

If you’re having trouble, you can head over to the knowledge center and resource library to find your answers. You can also join the Heficed Slack public forum and ask your fellow users for help.

Load Times and Reliability

With a global network of servers to support its customers, Heficed has some pretty fast load times and excellent reliability. Heficed is on par with, or faster than, a lot of the competition, and it guarantees 99.99% uptime and packet delivery. We’re happy to say the company met these expectations following several months of testing by our team.

Features

Heficed has some pretty advanced features that are definitely tailored towards experienced professionals and larger businesses. Some of our favorites include:

  • Multi-region compatibility with IPv4 and IPv6 addresses - This gives users the flexibility to host websites and apps where they wish, as well as being able to switch geo-location on demand. This is great for those working internationally
  • A 10 Gigabit Network - Get fast network troubleshooting and performance testing with 10G fiber optic ports
  • Create custom routing rules - You’re able to choose what types of traffic come through which pipelines, allowing you to optimize your service how you see fit
  • Self-managed rDNS control - For those with the technical ability to do so, you’re free to manage your own reverse domain name system, saving you time going through customer support
  • A powerful API - You can directly access web control panel functionality and integrate your server management into just about any application you can think of
  • Full root access and easy scalability - Feel free to add or reduce the number of IP addresses at your leisure

Customer Support

So far in this Heficed review, we’ve been singing the company's praises. However, its customer service offerings are a little basic, with no phone or web chat options. You can send a query via a support ticket, but this is very much geared towards sales inquiries.

For troubleshooting, you’ll likely be directed to the knowledge center and resource library. Here you’ll find dozens of articles, blogs, business use cases, and data sheets, but you’re left on your own to find what you need.

User Reviews

So, you’ve heard what we have to say in this Heficed review, but nothing quite compares to the opinions of the people using the service day in, day out. Check out what others are saying in our user reviews.

Conclusion

Heficed is a great service for those looking for a flexible, scalable, and customizable hosting solution. It’s not aimed at the average consumer, though, and you’re going to need some developer skills to get the most out of it. That being said, once you’ve got to grips with the platform, you’ll find some impressive advanced features like the ability to reroute IP traffic, a powerful API, and the option to construct your server and online infrastructure to your exact specifications.

We’d like to see the company offer a little more in terms of customer service, but don’t let that put you off trying this great solution.

Visit Heficed See plans & pricing

Heficed Prices, Plans & Features - 2020

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Chicago, United States 240 GB 16 GB $79.00 8.6
Reston, United States 240 GB 16 GB $79.00 8.6
Los Angeles, United States 240 GB 16 GB $79.00 8.6
London, United Kingdom 240 GB 16 GB $80.00 8.6
Frankfurt, Germany 240 GB 16 GB $89.00 10
Milan, Italy 240 GB 16 GB $89.00 8.6
Johannesburg, South Africa 240 GB 16 GB $109.00 10
Lagos, Nigeria Unlimited 16 GB $149.00 8.6
São Paulo, Brazil 240 GB 16 GB $169.00 8.6

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Chicago, United States 10 GB 512 MB 1 TB $5.60 8.6
Los Angeles, United States 10 GB 512 MB 1 TB $6.60 8.6
London, United Kingdom 10 GB 512 MB 1 TB $6.60 10
Frankfurt, Germany 10 GB 512 MB 1 TB $5.60 10
São Paulo, Brazil 10 GB 512 MB 1 TB $12.50 8.6
Johannesburg, South Africa 10 GB 512 MB 1 TB $15.00 8.6
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A few words from Heficed

Headquartered in London, Heficed provides full-range services for IP lease, monetization, and management services. Heficed serves around 60 multi-billion industries starting from hosting to automotive or healthcare. With the millions of IP addresses and 12 years of industry experience and the operations globally Heficed can meet any demand needs. That includes automated provisioning bare-metal solutions and cloud services in 9 locations around the world.

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