Expert Overview
Great hosting from a large company
HDWebProvider is one of the larger companies involved with providing hosting. They have offices in Chicago, Houston, London, Seoul, Sydney, Vancouver, Frankfurt, Munich, Tampa, The Netherlands, and The Caribbean. Their data centers are located in Lansing, MI and Houston, TX and at least two other locations that are not specifically named.
With over 125 employees at their support center and providing hosting services to over 20,000 customers around the world, this is clearly a well established company. From what I have been able to read on their social media platforms and other locations most people are happy with the services. Of course, there are complaints here and there, but that is to be expected with a company this size.
If you are looking for a well established company that you can be confident will be around long into the future, you can’t go wrong considering HDWebProvider. They will very likely have a package that will meet your needs and you should be quite happy with them.
Uptime & Reliability
Very stable hosting for all customers
All customers get a 99.9% uptime guarantee and from what I have been able to find, most people won’t ever need to use it. HDWebProvider has very reliable services. If you want even more stable hosting, you can choose their cloud servers, which are well known for their redundant services and ability to stay up for long periods of time.
Features
Everything you’ll need and more
All of the hosting packages come with unlimited disk space, bandwidth and email accounts. You’ll also get everything you need to have a well run site from the very beginning. If you need some more advanced services, you may need to upgrade. For example, if you want to add on a dedicated IP you have to go up to their business plan.
They have one click install scripts for things like WordPress and Joomla, and they also offer e-commerce platforms at all levels. Overall, they have all the great services you would want available, you just need to take the time to make sure you have the right package.
Support
Quality support 24/7
While it isn’t often that you will need their support, they are there for you when you do. They have phone, email, ticketing and live chat support available. They also closely monitor their social network accounts and can provide back answers to questions you might have.
They do have a nice knowledge base and a really nice set of video tutorials that will help you through the process of learning how to better run your site.
Pricing
Fair pricing at all levels
When you look closely at the different hosting packages they offer, you will likely find that the prices are right in line with what you would expect to pay. You’re not getting an amazing deal, but you’re not getting ripped off either. Most people will be very happy with the level of service they get for the price.
One nice thing is that because they have quite a few packages available, the chances are you will be able to find one that works for you at a good price.
Summary
Quality hosting for nearly all types of sites
Overall this is a great company to host with. They have lots of different features, and since they are such a large company they will be there for you for years to come. They can handle hosting for all but the largest of sites with their shared or cloud servers so you will have plenty of room to grow.
Pros:
- 99.9% uptime guarantee
- Plenty of hosting options to choose from
- Large well run company
- Lots of nice features
Cons:
- No dedicated servers
- Some premium services require higher end packages