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3.1
DECENT
  • User Friendly
    2.9
  • Support
    2.9
  • Features
    3.1
  • Reliability
    3.0
  • Pricing
    3.5
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Hawk Host Reviews and Expert Opinion

Pricing Range

Shared Hosting $3.29 - $10.79
VPS $5.00 - $40.00

Data Centers

Henk van der Linden

Pinned Review

Henk van der Linden,
4.6
If you are reading this review for a company like HawkHost you are probably just like me. You know the "Top rated" host can be nice but you also have this suspicion that there must be something better...Read More hidden around, something that doesn't have enough marketing money and affiliate links to cause all these sites to put them in the Top 5. A hidden gem thats actually faster and of higher quality for a decent price.

HawkHost is that host, after trying them for a few weeks i was immensely satisfied and started migrating my other websites.

Every time you try to google a fast webhost you keep hitting the same bullshit reviews claiming a low ping is better then download speeds.
Claiming that these low pings make the site load fast and that you should get the affiliated host as a result.
HawkHost is a company that dares to be up front about quality, and for good reason.
If you visit their website you can have downloads and speed test pages from all there servers, you know the exact download speeds you are getting before having to sign up. This alone convinced me to try them out.

Alright, the network is crazy fast how about the specs of the server? Every webhost that has cPanel i always manage to get in the statistics page, for hawkhost this is also not hidden far away (I had to do much more effort for the big named company's as they sometimes really dont want you to see that). The statistics page revealed quite common statistics for a good host. The server isn't incredibly full, the CPU has plenty of space for your site and overall it is clear they do not overload there boxes. Swap however was sitting at 100% although i have seen this quite consistantly across these CloudLinux + Litespeed hosts so that might be a visual big more so then an actual problem.

As far as features go they have everything you might want from a cPanel host. Its to much to name specifically so ill point out the main ones such as up to date software. A range of PHP versions all the way up to 7.0. Free anti-spam appliances. Mailing list support, LetsEncrypt and Cloudflare support and many more as can be seen here on their website.

Finally we come down to support, my website somehow always tends to break when migrating to a different webhost. Somehow i always put in these tricks that are host specific and break on slight alterations. With hawkhost i encoutered a complicated issue caused by my complex .htaccess rules. When testing the site reported an IP from india. The indian tech support wasn't very helpful for this issue and reasonably quickly gave up and forwarded it to the internal department. There the LVL2 engineers where assisting me to locate the issue, although in the end i fixed it myself quicker with a workaround due to the uncommon nature of this specific problem. The support attempts after this where much more helpful, knowing how there support system worked i was worried i had to go trough the indian guys all the time having to wait longer for proper help, but this has proven untrue. The indian department is actually very helpful for the common issues most people find and will resolve most things reasonable quick. Things they can't solve will be forwarded to the internal department in canada so all in all support is pretty decent.

Finally ill end this review with some specifics, HawkHost seems to allow most outbound traffic. I had no issue communicating with any of the ports on my gameserver which i usually have problems with with other host as they need to open ports that in the worst cases get blocked later. This means HawkHost is a good host if you have to connect outbound to various sources. Inbound was a bit more problematic but still decent. They block all inbound traffic by default so you can't initiate a connection to the MySQL server from other applications. This means you will have to ask support to whitelist all IP's before they can connect and then allow those in cPanel as well. This should not be a problem for your applications, but can be a nogo if your MySQL developer needs proper tools and has a changing IP-adress.

All in all this host is incredibly good and should suit most of you perfectly no need to look further. However if you run a project which requires incoming non standard port (MySQL , etc) connections from various unpredictable sources this is not the host for you. There is a limit on 20 concurrent processes, which should be enough for most but is not suitable for huge websites.
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Reviews

Claudia S.
Claudia S. from United Kingdom,

HawkHost are amazing!!!

5.0
HawkHost are, in my opinion, genuinely amazing.
I am the type of person who reads tons of reviews for finding a product or a service which is the best fit for what I need, so I read tons of reviews on them before using them, whic...Read Moreh was for the first time in 2018, when I had a website with them for a year - before I suspended for a while that start-up.
Well, I read tons of reviews on other similar services and companies, and I can say that HawkHost had the best reviews - and they still have - written by both techie guys and non-techie, like me. There were so many good reviews and still are on them, from people happy with both the technical aspects, and with the Customer Service. It is obvious that, for non-techie persons like me, a brilliant Customer Service means a lot, because how else could we be "saved" when we meet problems on the way? I mean, you other non-techie guys out there: you know very well what I mean: for us, even some simple beautiful technical jargon is like beautiful Chinese! yesterday, Wade literally saved me, with a great attitude and a great help, with things that I cannot even know how to explain to you, all I can tell you is that I will be finally able to start using my website for my new store!
BUT also, I confess I was and I will always be interested in the opinions of the other clients who understand what is about, clearly they have strong positions from where they can express what they feel and think about the services they receive, and I just read another opinion like this moments ago and again it confirmed to me that so many of these customers appreciate so much HawkHost  and see even more than what I see!
I would say, it is a winning card: what they do is genuinely exceptional. How they do it: genuinely amazing. I know that you cannot please everybody, nobody can, but they have so many Customers happy with them. And they will have many more, with such quality and attitude.
HawkHost, I am really glad you exist :).
Wade, thank you so much for your amazing support yesterday!!!!
This is a review that was not requested from me, but I wanted to write, because I am so so happy with the level of support I received yesterday from Wade and the way this support contributes to my new business!!!


Update: one day later, I want to thank you to Brian as well :) for even more support and greatest attitude, I know I must have been a bit of headache, with my lack of some skills and my need for support, but I cannot say enough how grateful I am that I received this support, I can start my business now and you've been AMAZING!!! THANK YOU!!!!
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Nara Indra
Nara Indra from Indonesia,
Moved from HostGator

Best Hosting Ever in Decade

5.0
I already at hawkhost since 2011, so a decade host has no big complaint to them. I already try from share hosting to semi-dedicated server and all of them are great. Usually I will hunt their promo at black friday/cyber monday. Wi...Read Moreth just $22 you got a year share host and quite good for all of my sites. I only send ticket no more than 30 in a decade because their cpanel show how much resources that I use and I try to maintain it. But if your website need DMCA ignore, please don't use them because once you got too many complaint then you must move to other host or you will be suspend.Less
R Clements
R Clements from United States,

Worst Customer Service... Just trying to change my account email.. 2 yrs and 5 requests.. still not changed

2.6
Been asking since 2018 to have my old gmail address removed and use my icloud one...
its 2020 and you cant change it yourself... you have to request it with a service ticket...
Everytime.. they keep asking for something differen...Read Moret and the ticket gets closed...
Latest is to respond to email chain and put my PIN in the email???
Nice security practice....

If it comes down to HawkHost vs competitor.. ... I would say strongly consider the competitor
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Jtan Styla
Jtan Styla from United Kingdom,

Over 5 years and running strong

5.0
I've been with Hawk Host for more or less about 5 years and have subsequently in that time slowly grew my hosting package. I lately had to downgrade due to the Covid Situation to save costs where I can and Hawk Host were super hel...Read Morepful as always in assisting which triggered my intentions of writing a positive review as they did not resist or try to upsell me, but supported my actions.

Over the years I've opened more than 50 support requests with Hawk Host and have almost always received a response within 12 hours - and no later than 24 hours - even on weekends. I would consider Hawk Host to be extremely valuable and reliable, and good value for money.
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Kyoto Mizuko
Kyoto Mizuko from Cambodia,

Fraud Level FBI, CIA, KGB Check

1.0
has been 3 days or so on my hosting not yet ready or started, paid full for a years and have to wait for another year to get my hosting ready.. what a great hosting from hawkhost.(get the f*ck out from this hosting company or think an hundreds time before ordering this hosting)

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Large hosting company with nice services

Hawk Hosting Company was established back in 2004 and has quickly grown to become one of the larger hosting providers around.  They operate out of five data centers globally, and have plenty of services to give.  They seem to be doing a good job at offering a wide range of hosting options including shared, VPS, reseller, semi-dedicated and dedicated hosting services.  Many companies that try to offer every type of hosting end up lowering their quality, but this one has managed to avoid that problem

Read More
8.8
SUPERB!
Rated by Michael Levanduski
  • User Friendly
    8
  • Support
    9
  • Features
    9
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

Good uptime guarantees for all packages

You will get a 99.9% uptime guarantee for their hosting services, which is good.  In the event that your site does drop due to server or data center issues, and it falls below this SLA, you will be given a discount for the next months bill.  This discount starts at 10% and goes all the way up to 100% in the event that your downtime is greater than 1% for the month.

Most people won’t experience any type of outage, however, as they do provide quite a stable environment.  They have six data centers around the world.  Four of them are in the United States, one in Singapore, and one in Amsterdam.  They all have full power backup and redundant network connections to help avoid any type of outage.

Features

All the features you will need

Hawk Hosting has pretty much every feature you would want for your hosting service.  They start off at a fairly low level package, which has some limitations on it, but is plenty good for an entry level blog.  You can move up through shared hosting packages until you get to their 'super' package that is quite good.  It does have a 24000 MB limit on disk space, which is 2.4GB.  This should be more than enough for most sites, however.

If you outgrow the shared hosting options, you can eaisly request that the company move you on to a VPS server, or even semi-dedicated or dedicated hosting.  Whichever package you decide is right for you, you will get some nice features including LiteSpeed, a premium site builder, fantastico and more.

Support

Good support available 24/7

HawkHost offers phone support 24/7 as well as access to their simple ticketing system, which is monitored around the clock.  They also provide a support blog where they can alert you to outages and give you a lot of different self-help documentation.

They also have several social media accounts including Facebook and Google+ that is monitored for simple questions.  Any actual technical issues will be directed back to their ticketing system, however.

 

Pricing

Standard pricing options for all their services

They are right in line with the industry standards for pricing at all their package levels.  The entry level hosting is under $4 per month, which is quite nice but still not the lowest you’ll find if all you care about is price.  As you move up, you can find some great deals in the mid-range levels.  For example, you can get a VPS solution for under $20 and even a semi-dedicated for a lower than expected price.

That being said, the packages have lower hardware specs than you’ll likely find at many other companies, so it really evens out.  You’ll need to compare the level of service you need with the price you want to see whether or not it is a good deal for you.

Summary

Very nice hosting for most types of sites

Most people will be able to easily find a package that works for what they need.  There are a lot of different options to choose from, which can make it somewhat confusing, but if you take the time to really evaluate all their services against what you need, you’ll find what is best for you.

Pros:

  • Plenty of hosting options to choose from
  • Good mid-level options including semi-dedicated solutions
  • Six data centers located around the world

Cons:

  • cPanel costs extra for VPS customers
  • No fully dedicated servers

Hawk Host Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Basic 3 GB Unlimited cPanel Unlimited $3.29 4.3 Details
Standard 6 GB Unlimited cPanel Unlimited $4.96 4.3 Details
Advanced 12 GB Unlimited cPanel Unlimited $8.29 4.4 Details
Super 24 GB Unlimited cPanel Unlimited $10.79 6.7 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Basic 20 GB 1 core 1 GB $5.00 2.8 Details
Standard 40 GB 1 core 2 GB $10.00 10 Details
Advanced 60 GB 2 cores 4 GB $20.00 10 Details
Super 100 GB 4 cores 8 GB $40.00 6.1 Details

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