As a hosting expert and website owner, I came across GreenGeeks and I decided to take a closer look to understand what makes it unique. In this data-backed article, you’ll see my honest thoughts on the host’s performance, features, prices, support, and user-friendliness.
GreenGeeks is a leading web hosting platform established in 2008. It currently caters to over 55,000 customers and has registered over 600,000 domains across US, Canada, and Europe. GreenGeeks is the leading green energy hosting platform, and it is popular for reducing carbon footprints while delivering value to customers.
GreenGeeeks is located in Wilmington, Delaware and they offer shared, reseller, WordPress, VPS, and dedicated hosting services to customers. I decided to review them because of their unique green policy. Any energy that your website expends is replaced 3 times with renewable energy via the Bonneville Environmental Foundation.
GreenGeeks has received positive acclaims with a rating of 3.9 from 168 reviews on HostAdvice and an even more impressive 4.2 from 720 reviews on Trustpilot, reflecting a generally satisfied customer base appreciative of its services and environmental initiatives. Also, they have an A+ rating on the BBB directory.
Choose GreenGeeks for a seamless, eco-friendly hosting experience that doesn’t compromise on quality or value, helping you make a positive impact on the environment while enjoying top-notch web hosting services.
The best way to compare multiple hosting providers is by employing a standard methodology for accuracy. This methodology outlines specific criteria and then gives ratings based on the performance of the host per criterion.
At HostAdvice, our experts have developed a hosting rating guide that measures and scores hosting providers. The performance metrics are clear and you can easily select the perfect host for your business.
| Parameter | Score | Why we gave this score |
| PRICES | 8.0 | GreenGeeks placed a reasonable price tag on most of its hosting plans. All plans come with a 30-day money-back guarantee. However, I scored them 8.5 because the boosted plans for dedicated and VPS hosting are slightly pricier. |
| FEATURES | 9.0 | GreenGeeks offers a wide range of hosting types, free SSL certificates on all plans, and LiteSpeed servers optimized for performance. I scored them 9 because most of their advanced features are available for basic plans. |
| PERFORMANCE | 9.0 | GreenGeeks has a reliable performance with a fair 326 ms response time and 1.6s loading time. I scored them 9 because they had an overall performance of 91% on GTMetrix. |
| USER-FRIENDLINESS | 9.0 | 1-click WordPress install, modern cPanel for website management, easy registration process. I scored them 8.5 because the email account addition process is quite tricky. |
| SUPPORT | 10 | GreenGeeks offers excellent customer support. I gave them a 10 because it took the agent less than a minute to join the live chat. They also have a vast knowledge base and multiple support emails. |
GreenGeeks offers shared VPS, WordPress, Reseller, VPS, and dedicated web hosting plans at fair rates. Aside from these hosting plans, they also offer a wider range of options which include WooCommerce hosting, cPanel hosting, Drupal hosting, Joomla hosting, CMS hosting, Magnet hosting, PrestaShop hosting, and OpenCart hosting.
Once you sign up for any plan on GreenGeeks, you are guaranteed a 30-day money-back safety period. You can pay through VISA, Mastercard, Paypal, and AMEX.
GreenGeeks recommends their Pro plans because it is perfect for businesses that need more speed and resources at an affordable price. You get access to unlimited email accounts and a WordPress repair tool. You also gain access to unlimited websites. You can make on-demand backups on the Pro plan.
GreenGeeks Hosting recommends its 4GB VPS plan. It is fully managed with cPanel/WHM pre-installed and ready to use. You also get regular OS, Kernel, and PHP updates with this plan. It is available in the USA, Canada, and Europe.
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| ENTRY SERVER | 500 GB | 2 x 1.60GHz | 2 GB | $169.00 | Details | |
| STANDARD SERVER | 1000 GB | 4 x 3.10GHz | 4 GB | $269.00 | Details | |
| ELITE SERVER | 1000 GB | 4 x 3.20GHz | 8 GB | $319.00 | Details | |
| PRO SERVER | 1000 GB | 6 x 2.00GHz | 16 GB | $439.00 | Details |
GreenGeeks doesn’t recommend any specific plan in this category. However, the dedicated hosting plans are perfect for businesses looking for affordable, high-security hosting.
GreenGeeks doesn’t recommend any particular reseller hosting plan. However, its best-selling offer is the RH-50 plan. You get up to 50 cPanel accounts and free cPanel migration.
Speed is one of the most remarkable features of GreenGeeks. The platform employs an optimized LiteSpeed webserver and MySQL/MariaDB database servers to provide you with lightning-fast page loads. If you are hosting a WordPress site, GreenGeeks gives you an LS cache plugin that will allow your WordPress site to load super quickly.
When you set out to pick a web host for your business, there are three important performance metrics you must consider before you choose. They are server speed, uptime, and loading time.
The uptime shows you how consistently your host’s servers have been online over a defined period. The server speeds measure how fast users receive information from the host’s server when they log on to your website. The loading time determines the speed at which your web pages will load when a user is on your website.
All these metrics are super important because higher server speed and quicker load times mean less bounce rate. Less bounce rate will give better rankings on search engines. Higher rankings will lead to more traffic and ultimately more sales.
GreenGeeks guarantees 99.9% uptime with incredibly fast page loads and server speeds. To measure the accuracy of this claim, I tested the performance of oregonmarketingpros.com – a website hosted on GreenGeeks.
The test tool used was GTMetrix and these were the results:
GreenGeeks had a quick response time (time to first byte) of 326ms and a fully loaded time of 1.6 seconds. The overall performance of the domain was 91% which is quite impressive.
GreenGeeks offers 24/7 customer support through the following channels;
Live Chat
The preferred communication method on GreenGeeks is a live chat.
I started a live chat and I had to fill out a small form before proceeding;
After filling out the form, the live chat started and the agent on the other end was pretty responsive. I asked a few questions to see the effectiveness of their quick customer response time.
Overall, I was quite impressed with the support. They wanted my feedback after the session ended.
Phone
Phone support is available on GreenGeeks from 9 am to 12 am EST.
I tried calling their numbers but they didn’t go through.
GreenGeeks has different emails for different issues. This is one of the faster ways to get support.
Blog/Resources
If you are a self-learner, you can get all the information you need from GreenGeeks knowledgebase.
Mailing Address
You will probably not consider this support channel but it exists anyway.
It is easy to register and signup on GreenGeeks. When you log on to their homepage, you can click the “Get Started Now” button and proceed from there. However, you need to sign up for a plan to have an account.
The “Get Started Now” button will take you to a variety of hosting plans so you can choose. The next thing you will be required to do is pick a domain name.
After you’ve followed all instructions and put in the necessary personal info, you can choose your server location and also choose from multiple add-ons.
Once the registration is complete, you have access to your account management dashboard where the control panel can be easily accessed.
GreenGeeks employs cPanel for its hosting plans. With the help of the cPanel, you can easily organize and manage your files, emails, websites, and so much more!
When you sign up for any plan, you can easily access your cPanel from the account management dashboard. Furthermore, GreenGeeks offers cPanel web hosting separately as an independent plan.
If you got your WordPress hosting from GreenGeeks, then installing is pretty easy and it only takes a few seconds. All you need to do is access the onboarding wizard and follow the simple steps.
If you prefer to install WordPress manually, you will need to download WordPress, upload the zip files to your public_html folder using FTP or cPanel, set up a database, and then install. You can also install WordPress with the Softaculous app.
All the information you need to complete these processes can be found right here.
There are two ways to add an email account on GreenGeeks. You can either set it up from the account manager or the cPanel.
If you want to add your email account from the file manager, log into your GreenGeeks account, and click the “Email option” to open the drop-down window. Click on the “Accounts” option at the top. Input your email address and password. Click on the “Create Account” button when you are done.
If you decide to create the email account through cPanel, you will be able to access it through IMAP, POP3, or Webmail. To create, log on to your GreenGeeks account and go to the “cPanel” button under the “Your Accounts” button. Click on the “Email” button then proceed to click on “Email Accounts.” At the far right corner, click on “Create” and select the domain name. Input a username for the address and create a password. Click on “create” to finish.
GreenGeeks is a wonderful host created to cater to a wide range of businesses. Whether you are a one-man business just starting up or a big institution looking for reliable hosting, I’d recommend them. Their servers are superfast and optimized for performance.
Asides from increased server speed and affordable prices, GreenGeeks also has excellent customer support. Their response time is less than a minute in the live chat and there are other support channels you can explore.
GreenGeeks has branded itself as a web host dedicated to a cleaner earth. For every web hosting plan subscription, there is a tree planted. Also, their carbon policy is to wipe out 3 times as much energy generated by each website through an environmental foundation.
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| ENTRY SERVER | 500 GB | 2 x 1.60GHz | 2 GB | $169.00 | Details | |
| STANDARD SERVER | 1000 GB | 4 x 3.10GHz | 4 GB | $269.00 | Details | |
| ELITE SERVER | 1000 GB | 4 x 3.20GHz | 8 GB | $319.00 | Details | |
| PRO SERVER | 1000 GB | 6 x 2.00GHz | 16 GB | $439.00 | Details |
GreenGeeks uses a LiteSpeed server optimized to boost performance on your WordPress website.
GreenGeeks offers live chat support, phone support, email support, and knowledgebase.
Trey Gardner founded GreenGeeks in 2007 and currently serves as its chief executive officer.
A2 Hosting is faster than GreenGeeks 20x speed Turbo servers. However, GreenGeeks has a better environmental policy.
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