Limited information about this company
GreenAtom is a hosting company that offers cost-conscious plans for both users and resellers. I was unable to find any information regarding data centers or business offices, but since all of the plans are prices in British pounds I believe it’s safe to say that the company is based in the United Kingdom. However, hosting plans are listed with the notation “.NL location” so it appears that the physical presence of the servers and communications are in Holland.
Uptime & Reliability
Not sufficient information on reliability
While GreenAtom offers packages that should meet most customer’s needs, they are clearly a reseller and can only be as strong as their own host, there was very little information available regarding uptime.
Another factor that I found absent was any type of customer testimonial regarding their experience; while I always take these reports with a grain of salt, they do provide a way to get at least some insight into the strength of the operation in question.
While any reseller may not wish to disclose their reliance on another provider, I personally would be fine with any organization listing their host’s statistics as their own rather than not have any information available at all.
Fairly nice list of features
While some details seemed to be missing, I was impressed with the information and allowances provided on GreenAtom’s “plans” page. While the storage space of 5 GB for the single site or 75 GB for the reseller plan, the fact that it provides this storage in solid-state drives (SSD) is impressive and is likely a strong factor in anyone’s decision to choose them as a provider.
Along with the 5 GB of SSD space, the site owner is also provided with 100 GB of bandwidth, 2 add-on domains, 5 SQL (I’m guessing MySQL) databases, cPanel 11 and Softaculous software tools. Based on my experience, I think it likely that many other tools are available but require a login to the customer area of the site.
For resellers, the 75 GB of SSD space is the first part of the package; 1 TB of bandwidth, unlimited domains and SQL databases along with GreenAtom’s “White Label Reseller Access”.
Both packages include “regular backups, but in the user agreement it is made clear that ultimately backups are the customer responsibility and they are encouraged to back their data up locally. This seems to be common with hosting companies offering low-cost packages and with the cost of storage always going down seems to be a reasonable provision.
Fairly good support with some limits
All available support tools require a customer login; but the site has a knowledgebase and online ticketing system to allow customers to contact the company. The link to support does state that there is 24/7 coverage, but without a login it isn’t possible to see if this is only through ticketing or if chat options are provided.
I found it concerning that there was not even a “best effort” response time average to inquiries; something that a great deal of providers list on their sites. Even though the response times generally don’t have any details, it provides customers and potential customers with a means to have some insight as to the company’s commitment to addressing customer requests.
Average pricing options
While I appreciate definitely appreciate simplicity over complicated plans with sometimes questionable claims like “unlimited everything”, I was surprised to find that GreenAtom only offers two packages.
The first package is for the web site owner/blogger and is offered at £8 ($11.79 USD) annually and the second package is for resellers and lists at £8 monthly, or £96 ($141.50) annually. There was no information listed regarding discounts for pre-payment.
Good hosting & reasonable prices
GreenAtom offers complete packages at reasonable prices, but I believe that the firm would be well served by providing a little bit more information to the general public.
- Low prices
- Plenty of options for tools and software
- No direct contact information is listed
- No guaranteed uptime
Typical GreenAtom.EU Prices
|Service||Monthly Price Range|
|Shared Hosting||$0.85 - $10.00||2 plans|