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4.2
Good
  • User Friendly
    4.1
  • Support
    4.2
  • Features
    4.2
  • Reliability
    4.3
  • Pricing
    4.1
Write Review
Visit Gandi.net

Gandi.net Reviews and Expert Opinion

A few words from Gandi.net

Gandi is a domain name registrar, a web host, and an email and SSL certificate provider whose guiding ambition is to make the internet accessible to all. But above all, Gandi is a French success story built on customer trust and word-of-mouth recommendations. It all began with only a few pioneers of the free internet, and 20 years later, it became a small but mighty internation...Read Moreal business with 150 employees spread over three continents; with values that remain unchanged and make Gandi unique and independent on the market.

Gandi, c’est un bureau d’enregistrement de noms de domaine, un hébergeur et un fournisseur de mail et certificat SSL qui n'a qu'une ambition : rendre le web accessible à tous. Mais c’est surtout une success story à la française bâtie sur la confiance client et le bouche-à-oreille, où l’histoire commence avec quelques pionniers de l’Internet libre et se transforme 20 ans plus tard en une PME de 150 salariés répartis sur 3 continents ; et des valeurs toujours intactes, qui la rendent unique et indépendante sur le marché.
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Gandi.net HomePage Screenshot
Money Back: 30 Days

Pricing Range

Shared Hosting $6.31 - $33.64
VPS $6.31 - $39.94

Data Centers

Gandi.net Awards

Alexandre Jarosz

Pinned Review

Alexandre Jarosz,
5.0
Client depuis plus de 15 ans, les services sont toujours disponibles, et le service est très très rapide en cas d'urgence absolue ! Bravo GANDI :-)

Reviews

James Nicotra
James Nicotra from United States,

Absolute worst registrar I've ever used

1.2
Absolutely HORRIBLE, UNPROFESSIONAL SERVICE.

For some reason our website's DNS randomly stopped working and the site has now been down for almost 24 hours. We submitted a ticket through their online system, which is the ONLY w...Read Moreay to contact them and no one has responded.

I paid $10 to Google Voice to call their French phone number only to be met with an automated system telling me to submit a support ticket.

SERIOUSLY, RUN AWAY from this company.
Choose anyone, hell, even choose Godaddy, just DO NOT USE GANDI.NET
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Gandi.net
Gandi.net,
Hello,
we are sorry about your feelings, otherwise our abuse department was in touch with you many times and your domain was suspended because it was in violation of our General Terms and Conditions of Domain Name Registration.
Regards
-Soraya-
Alexis Landa
Alexis Landa from United Kingdom,

Fast, professional service

4.6
I found Gandi.net to be easy-to-use and comprehensive in their range of products. Their website and account dashboard was fast, bright and easy-to-read, which is important when you're as myopic as I am. On the occasion when I needed their support, they replied quickly and answered concisely.
Gandi.net
Gandi.net,
Hello Alexis,
Thanks for taking the time to send this positive feedback and your pleasant message.
This is a great example of services that we want to provide to all our customers day after day!
We are glad to keep you with us ...Read Moreand we remain at your disposal should you need any further help in your daily management of Gandi's products.
Thanks again and have a nice day.
- Guillaume
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Augie Sanchez
Augie Sanchez from United States,

I loved them till they dragged their feet for 9 months!!!

1.0
I love their TOS but getting help with them is impossible some times. We could not access our account because of a migration disaster on their end. I'm still working through the ticket and their support staff keeps quoting the sam...Read Moree lame advice over and over again. They can't read through the lines that their answer isn't working and their own server changes effed up everything for our account.

Even GoDaddy would be a better choice for us right now. I never thought I would say it but Gandi is aweful!
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Gandi.net
Gandi.net,
Hello Augie ,
We are sorry to read the frustration generated by your experience with our services. Could you please provide us any additional details that would allow us to investigate about this situation (support tickets number...Read Mores, Gandi account, domain name related, etc.)? Our main goal is to understand what happened here and do our best to resolve this as soon as possible.
- Guillaume
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Augie Sanchez
Augie Sanchez,
I'm trying to reach you now. Phone numbers given in the past are not working or taking messages. No responses from support and I am checking in every few hours. i'm glad to remove the review but I seriously need you to help resolve this issue now over a year old.
Pól Ó Duibhir
Pól Ó Duibhir from Ireland,

Very satisfied

4.8
I'm new to GANDI and only using the domain registration service and re-directing to my own pre-existing website. I got a quick and clear response to my query to support.
Gandi.net
Gandi.net,
Thank you Pól, it's highly appreciated!
- Guillaume
Teresa Garcia
Teresa Garcia from Spain,

Fast and solution oriented

4.6
I make a regular use of Gandi's tech support and they've always answered in less than 12h with a proposed solution to my problems. Clear communication and friendly tone. 10/10!
Gandi.net
Gandi.net,
Thanks Teresa, it's highly appreciated!
- Sophie
Kostas
Kostas,
12h??? I used to be a gandi customer. I moved to siteground and their support is instant (chat, telephone, tickets) and they solve every problem (even if it is not stricktly hosting related) in a matter of minutes). Their performance is also much superior than gandi.
pablo
pablo,
Yup, siteground was great until they jacked up the cost of my hosting from $112/year to $400/year, without any changes to my hosting plan and while still offering the $112/year plan on their website. They were great until they tried to extort me.
Rita Chang
Rita Chang from Singapore,

Fabulous service

5.0
I had issues with my mail forwarding, Gandi's customer service was able to point me quickly how to fix it. I only paid a few dollars for two mailboxes of 3 GB and free support. Can not say anything negative and look forward to try their hosting as well!
Gandi.net
Gandi.net,
Thanks Rita, your feedback and your support are highly appreciated!

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Hosting based in France sine 1999

Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    9

  • Reliability
    9

  • Pricing
    8

Uptime & Reliability

Good hosting with 99.9% uptime guarantee

Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.

Features

Fairly normal features

Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan.

Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.

Support

Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign.

They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.

Pricing

Average to slightly above average pricing

Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.

Summary

Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend Gandi.net to those in need of a reliable reseller and vps solution for their website.

Pros:

  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available

Cons:

 

 

Gandi.net Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Simple Hosting S+ 50 GB 3 TB 2 $6.31 8.9 Details
Simple Hosting M 50 GB 3 TB 5 $8.41 9.0 Details
Simple Hosting L 50 GB 3 TB 10 $16.82 8.9 Details
Simple Hosting XXL 50 GB 3 TB 50 $33.64 8.5 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Gandi V-R1 25 GB 1 core 1 GB $6.31 8.4 Details
Gandi V-R2 25 GB 1 core 2 GB $8.41 8.3 Details
Gandi V-R4 25 GB 2 cores 4 GB $19.97 9.8 Details
Gandi V-R8 25 GB 4 cores 8 GB $39.94 10 Details

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