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4.2
Good
  • User Friendly
    4.1
  • Support
    4.2
  • Features
    4.2
  • Reliability
    4.3
  • Pricing
    4.1
Write Review
Visit Gandi.net

Gandi.net Reviews and Expert Opinion

A few words from Gandi.net

Gandi is a domain name registrar, a web host, and an email and SSL certificate provider whose guiding ambition is to make the internet accessible to all. But above all, Gandi is a French success story built on customer trust and word-of-mouth recommendations. It all began with only a few pioneers of the free internet, and 20 years later, it became a small but mighty internation...Read Moreal business with 150 employees spread over three continents; with values that remain unchanged and make Gandi unique and independent on the market.

Gandi, c’est un bureau d’enregistrement de noms de domaine, un hébergeur et un fournisseur de mail et certificat SSL qui n'a qu'une ambition : rendre le web accessible à tous. Mais c’est surtout une success story à la française bâtie sur la confiance client et le bouche-à-oreille, où l’histoire commence avec quelques pionniers de l’Internet libre et se transforme 20 ans plus tard en une PME de 150 salariés répartis sur 3 continents ; et des valeurs toujours intactes, qui la rendent unique et indépendante sur le marché.
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Gandi.net HomePage Screenshot
Money Back: 30 Days

Pricing Range

Shared Hosting $6.33 - $33.78
VPS $6.33 - $40.12

Data Centers

Gandi.net Awards

Alexandre Jarosz

Pinned Review

Alexandre Jarosz,
5.0
Client depuis plus de 15 ans, les services sont toujours disponibles, et le service est très très rapide en cas d'urgence absolue ! Bravo GANDI :-)

Reviews

Dave h
Dave h from United States,

Misleading Pricing

2.6
They need to completely dump there old site.
I was planning on registering a domain for 10years but the issue is a $5yr turns to 12 a year if you register more than 1yr at a time.
I truly wanted to give them a chance but current...Read Morely do not see them as a honest company.
maybe they have some secret to doing things to get the best price but these days all these companies are out to scam you. especially who ever runs the TLD!.

Would I host with them? never, Why? because you can find better deals elsewhere.
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Gandi.net
Gandi.net,
Hello Dave ,
We are sorry to read the frustration generated by your experience with our services.
Could you please provide us any additional details that would allow us to investigate about this situation (support tickets number...Read Mores, Gandi account, domain name related, etc.)?
Our main goal is to understand what happened here and do our best to resolve this as soon as possible.
- Guillaume
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David
David,
Try registering any site and compare it to price shown.
Ie even a 1.49 for first year crossed out 3.99 to 5.99avg.
Try tovregistervit for 10 years and it may show 115 instead of say 50 or 60. Which should be 1.49 yr 1, and 3.99...Read More for years 2-10. So total should equal say 37.40. But instead it would come out to say 116.80.

The old site was more accurate. The new site is ugly and not straight.

I went ahead and ragged elsewhere for less due to the issues.
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Gandi.net
Gandi.net,
Hi David,
Thank you for the additional information you provided here, I can how this sort of thing can be frustrating.

To be fully transparent, I must stress that the promotional offers made available on our platform are defin...Read Moreed by registries themselves, and not directly by Gandi. Generally these promotions are only granted to offer a discount for the first year of registration, and almost never include domain renewals. There is obviously a profit margin for Gandi with such promos, but it is minimal.

For the new site design, we are actively working on improving it every day, and issues like the one you mentioned will be fixed shortly.
- Guillaume
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Andre Revedert
Andre Revedert from Colombia,

Bad support and awful website made me lose 10€

1.6
They lack a proper website, so you are blind and can't properly see the invoices, services, domains.... They changed the pannel to a buggy screen that always says that you don't have services nor you can see invoices (see screensh...Read Moreots).
The billing process is clunky and in my case there was a double charge for a domain, 27€ x 2. They lack phone support (BEWARE!!) so you will never have a proper fluid communication with them. The mail support team was not replying, so when the bank automatically reversed the charge, then the Gandi Abuse team came like vampires to ask for a 10€ compensation, otherwise they would be shutting down the account. And they don't want to understand the reason and cause of the problem. So I had to pay the ransom... I then took the first opportunity available to move away from them like hell, to another hosting company with phone support.

I can't recommend them at all, specially because when there are problems they will ignore you.
This is important, please always choose phone-support hosting, and stay away of mail-only poor-support companies like Gandi.net.
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Andrew // Gandi.net
Andrew // Gandi.net,
It seems like there are a lot of ways we could have done better here. I've sent this feedback up the line so that we can look into how to improve what we're doing to avoid situations like this in the future.
Greg S
Greg S from Poland,

Worst host provider I had to deal with ever

1.0
Cloud Gandi IaaS
We use their IAAS They have failures with read only hard drives. We have 30 servers there and they fail 1 per 3 weeks and when sshing to them turns out to be RO mode as I cant create anything on drive (there is a lot of space left...Read More) Fix from gandi is not acceptable they do not even will to fix it but told me to create new server and mount data dist to the newly created vps!!! Who will pay for work hours I have spent because they have bad failing infrastructure. We will need to hire additional engineer just to fix gandi failures. Anyway we have found other host provider and have started migration of all servers to them.Less
Andrew // Gandi.net
Andrew // Gandi.net,
Obviously we normally don't anticipate storage incidents, but when they occur, the mitigation process shouldn't be time-consuming and annoying like it was for you. Since the experience we had a few months ago when you left this re...Read Moreview, we have fixed the process and made it much easier. We're still sorry this caused you to lose your confidence in us though!Less
Nitram Treg
Nitram Treg from Germany,

Very Bad service now April 2018

1.2
Damn, I just realised how bad Gandi had become lately, seeing all these horrible reviews. My situation: I paid my renewal of my domain, but I am still receiving an email telling me to pay for my order. Do not use their services now, it has become a horrible mess.
Sophie // Gandi.Net
Sophie // Gandi.Net,
Hi Nitram,
At the time you left this review, we faced several incidents leading to a massive increase of customer requests for help, which might explain some delays in our answer (as I supposed you contacted us). In any case, if ...Read Moreyou keep receiving alerts about renewing a domain while you think I did, there might be several causes, and you might want to tell us more so we can check.
Also, lots of phishing campaigns are going on since beginning of 2018, and these renew alerts might not be legitimate. Please contact us so we can check.
Thanks.
- Sophie
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Laura Gilbert
Laura Gilbert from United States,

Gandi v5 is a disaster!

1.8
I've been with Gandi for well over a decade and never had a problem. Until they switched to their new platform. I muddled my way through the transition and thought all was well. Until yesterday when I stopped receiving email. My d...Read Moreomain expired, despite being on auto-renew with a credit card. No real warning. It won't let me renew, for any price. There is no longer any live support and my first response via email was useless. Waiting for the next response. In the meantime, my business is on hold. All emails are bouncing and I can do absolutely nothing. I will be switching hosts ASAP once I get control of my business' domain again. It might be fine for a new domain, but as a long-time customer, I've been shafted. This is a disaster.Less
Magnus
Magnus,
I also didn't get a domain-will-expire reminder, after the migration to V5. I lost a domain, it wasn't of any importance in my case though, fortunately. Made me nervous. Ok this is it -- you also having had the same problem (no email, lost a domain), the now I'll look for sth else than Gandi.
Andrew // Gandi.net
Andrew // Gandi.net,
It seems like our support team was able to fix this issue but your stress is totally understanable. Besides the specific bug that made it impossible for you to renew your domain until our team fixed it, it seems like having a noti...Read Morefication that the renewal had failed would have been useful. I'll send this idea up to our development team to see if we can't do something about that.Less

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Hosting based in France sine 1999

Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    9

  • Reliability
    9

  • Pricing
    8

Uptime & Reliability

Good hosting with 99.9% uptime guarantee

Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.

Features

Fairly normal features

Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan.

Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.

Support

Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign.

They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.

Pricing

Average to slightly above average pricing

Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.

Summary

Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend Gandi.net to those in need of a reliable reseller and vps solution for their website.

Pros:

  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available

Cons:

 

 

Gandi.net Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Simple Hosting S+ 50 GB 3 TB 2 $6.33 8.9 Details
Simple Hosting M 50 GB 3 TB 5 $8.45 9.0 Details
Simple Hosting L 50 GB 3 TB 10 $16.89 8.9 Details
Simple Hosting XXL 50 GB 3 TB 50 $33.78 8.5 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Gandi V-R1 25 GB 1 core 1 GB $6.33 8.4 Details
Gandi V-R2 25 GB 1 core 2 GB $8.45 8.3 Details
Gandi V-R4 25 GB 2 cores 4 GB $20.06 9.8 Details
Gandi V-R8 25 GB 4 cores 8 GB $40.12 10 Details

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