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4.2
Good
  • User Friendly
    4.1
  • Support
    4.2
  • Features
    4.2
  • Reliability
    4.3
  • Pricing
    4.1
Write Review
Visit Gandi.net

Gandi.net Reviews and Expert Opinion

A few words from Gandi.net

Gandi is a domain name registrar, a web host, and an email and SSL certificate provider whose guiding ambition is to make the internet accessible to all. But above all, Gandi is a French success story built on customer trust and word-of-mouth recommendations. It all began with only a few pioneers of the free internet, and 20 years later, it became a small but mighty internation...Read Moreal business with 150 employees spread over three continents; with values that remain unchanged and make Gandi unique and independent on the market.

Gandi, c’est un bureau d’enregistrement de noms de domaine, un hébergeur et un fournisseur de mail et certificat SSL qui n'a qu'une ambition : rendre le web accessible à tous. Mais c’est surtout une success story à la française bâtie sur la confiance client et le bouche-à-oreille, où l’histoire commence avec quelques pionniers de l’Internet libre et se transforme 20 ans plus tard en une PME de 150 salariés répartis sur 3 continents ; et des valeurs toujours intactes, qui la rendent unique et indépendante sur le marché.
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Gandi.net HomePage Screenshot
Money Back: 30 Days

Pricing Range

Shared Hosting $6.31 - $33.64
VPS $6.31 - $39.94

Data Centers

Gandi.net Awards

Alexandre Jarosz

Pinned Review

Alexandre Jarosz,
5.0
Client depuis plus de 15 ans, les services sont toujours disponibles, et le service est très très rapide en cas d'urgence absolue ! Bravo GANDI :-)

Reviews

Shane schneider
Shane schneider from Canada,

No help

3.6
I asked Gandi for help with transferring my domain so I could build my website...24 hrs later I was told to ask the website provider to help me...which essentially was no help from Gandi..
Gandi.net
Gandi.net,
Hello Shane ,
We are sorry to read the frustration generated by your experience with our services.
Could you please provide us any additional details that would allow us to investigate about this situation (support tickets numbe...Read Morers, Gandi account, domain name related, etc.)?
Our main goal is to understand what happened here and do our best to resolve this as soon as possible.
- Guillaume
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Hans Borkent
Hans Borkent from France,

As a review I place my email sent to my "helper".

4.6
Re: installing domain, Gandi handle, email adress with / on my new computer.

Bonjour Ionut,

In my last mail of Dec 19 2018 I already thanked you for all the help you gave me in the process of getting a usable email system bu...Read Moret I did not want to leave it only at that.

Following facts were remarkable:
- one of your colleagues, Jerome, "handed me over" to you but without any delay I received your first mail.
- you answered tit-for-tat to my mails for help - always the same or the next day
- Whenever I did not understand your technical advise you adapted immediately to my low level of knowledge

Your doing gave the impression of my being your only client. In my working past that was considered the optimal sign of quality of service.

In the meantime I have read the December 2018-newsletter of your company. Seeing how busy everyone of you must have been, makes the experience I described even more outstanding.

Thanks again
Hans Borkent
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Gandi.net
Gandi.net,
Hello Hans,
Thanks for taking the time to send this positive feedback and your pleasant message.
Please be assured that your encouragement's message has be shared with Ionut.
This is a great example of services that we want to ...Read Moreprovide to all our customers day after day!
We are glad to keep you with us and we remain at your disposal should you need any further help in your daily management of Gandi's products.
Thanks again and have a nice day.
- Guillaume
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Andi Gallagher
Andi Gallagher from United Kingdom,

Great Service

5.0
I have just started using Gandi, and so far am very happy. I had an email issue over New Years Eve and it was solved within 24 hours with such polite courteous service.
I also have a domain name with them, which comes with free email.
Gandi.net
Gandi.net,
Hi Andy,
Thanks for taking the time to send this positive feedback and your pleasant message.
This is a great example of services that we want to provide to all our customers day after day!
We are glad to keep you with us and w...Read Moree remain at your disposal should you need any further help in your daily management of Gandi's products.
Thanks again
- Guillaume
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Dave h
Dave h from United States,

Misleading Pricing

2.6
They need to completely dump there old site.
I was planning on registering a domain for 10years but the issue is a $5yr turns to 12 a year if you register more than 1yr at a time.
I truly wanted to give them a chance but current...Read Morely do not see them as a honest company.
maybe they have some secret to doing things to get the best price but these days all these companies are out to scam you. especially who ever runs the TLD!.

Would I host with them? never, Why? because you can find better deals elsewhere.
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Gandi.net
Gandi.net,
Hello Dave ,
We are sorry to read the frustration generated by your experience with our services.
Could you please provide us any additional details that would allow us to investigate about this situation (support tickets number...Read Mores, Gandi account, domain name related, etc.)?
Our main goal is to understand what happened here and do our best to resolve this as soon as possible.
- Guillaume
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David
David,
Try registering any site and compare it to price shown.
Ie even a 1.49 for first year crossed out 3.99 to 5.99avg.
Try tovregistervit for 10 years and it may show 115 instead of say 50 or 60. Which should be 1.49 yr 1, and 3.99...Read More for years 2-10. So total should equal say 37.40. But instead it would come out to say 116.80.

The old site was more accurate. The new site is ugly and not straight.

I went ahead and ragged elsewhere for less due to the issues.
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Gandi.net
Gandi.net,
Hi David,
Thank you for the additional information you provided here, I can how this sort of thing can be frustrating.

To be fully transparent, I must stress that the promotional offers made available on our platform are defin...Read Moreed by registries themselves, and not directly by Gandi. Generally these promotions are only granted to offer a discount for the first year of registration, and almost never include domain renewals. There is obviously a profit margin for Gandi with such promos, but it is minimal.

For the new site design, we are actively working on improving it every day, and issues like the one you mentioned will be fixed shortly.
- Guillaume
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Pól Ó Duibhir
Pól Ó Duibhir from Ireland,

Very satisfied

4.8
I'm new to GANDI and only using the domain registration service and re-directing to my own pre-existing website. I got a quick and clear response to my query to support.
Gandi.net
Gandi.net,
Thank you Pól, it's highly appreciated!
- Guillaume
Felix Zweig
Felix Zweig from Germany,

Nice features, great support! Really recommended

4.4
I'm using Gandi for mail hosting on personal domain, and I couldn't be happier. The features are exactly what I was looking for, the administration interface is easy to use, and if there are any questions left, the support them is fast and usually very helpful.
Gandi.net
Gandi.net,
Thanks Felix, your feedback is haghly appreciated!
Willy
Willy,
Hello !
Bizarre ces spots positifs qui apparaissent juste après le mien NEGATIF, j'ignore si tu es réel ou un fake, mais tu n'as jamais du avoir de vrais problèmes avec eux, moi aussi avant je pensais comme toi, avant d'être piraté sans solution de leurs parts Bye
Murat karaca
Murat karaca from Turkey,

Bad support bad domain registiration

1.0
Support didnt answered my questions. I purchased a domain but added two days after to my domain panel
Andrew // Gandi.net
Andrew // Gandi.net,
The usual turnaround time on support requests is 24 hours. Two days is too long. We'll look into what we can do to improve our processes. Thanks for the feedback.
Andre Revedert
Andre Revedert from Colombia,

Bad support and awful website made me lose 10€

1.6
They lack a proper website, so you are blind and can't properly see the invoices, services, domains.... They changed the pannel to a buggy screen that always says that you don't have services nor you can see invoices (see screensh...Read Moreots).
The billing process is clunky and in my case there was a double charge for a domain, 27€ x 2. They lack phone support (BEWARE!!) so you will never have a proper fluid communication with them. The mail support team was not replying, so when the bank automatically reversed the charge, then the Gandi Abuse team came like vampires to ask for a 10€ compensation, otherwise they would be shutting down the account. And they don't want to understand the reason and cause of the problem. So I had to pay the ransom... I then took the first opportunity available to move away from them like hell, to another hosting company with phone support.

I can't recommend them at all, specially because when there are problems they will ignore you.
This is important, please always choose phone-support hosting, and stay away of mail-only poor-support companies like Gandi.net.
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Andrew // Gandi.net
Andrew // Gandi.net,
It seems like there are a lot of ways we could have done better here. I've sent this feedback up the line so that we can look into how to improve what we're doing to avoid situations like this in the future.

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Hosting based in France sine 1999

Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    9

  • Reliability
    9

  • Pricing
    8

Uptime & Reliability

Good hosting with 99.9% uptime guarantee

Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.

Features

Fairly normal features

Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan.

Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.

Support

Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign.

They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.

Pricing

Average to slightly above average pricing

Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.

Summary

Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend Gandi.net to those in need of a reliable reseller and vps solution for their website.

Pros:

  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available

Cons:

 

 

Gandi.net Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Simple Hosting S+ 50 GB 3 TB 2 $6.31 8.9 Details
Simple Hosting M 50 GB 3 TB 5 $8.41 9.0 Details
Simple Hosting L 50 GB 3 TB 10 $16.82 8.9 Details
Simple Hosting XXL 50 GB 3 TB 50 $33.64 8.5 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Gandi V-R1 25 GB 1 core 1 GB $6.31 8.4 Details
Gandi V-R2 25 GB 1 core 2 GB $8.41 8.3 Details
Gandi V-R4 25 GB 2 cores 4 GB $19.97 9.8 Details
Gandi V-R8 25 GB 4 cores 8 GB $39.94 10 Details

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