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4.2
Good
  • User Friendly
    4.1
  • Support
    4.2
  • Features
    4.2
  • Reliability
    4.3
  • Pricing
    4.1
Write Review
Visit Gandi.net

Gandi.net Reviews and Expert Opinion

A few words from Gandi.net

Gandi is a domain name registrar, a web host, and an email and SSL certificate provider whose guiding ambition is to make the internet accessible to all. But above all, Gandi is a French success story built on customer trust and word-of-mouth recommendations. It all began with only a few pioneers of the free internet, and 20 years later, it became a small but mighty internation...Read Moreal business with 150 employees spread over three continents; with values that remain unchanged and make Gandi unique and independent on the market.

Gandi, c’est un bureau d’enregistrement de noms de domaine, un hébergeur et un fournisseur de mail et certificat SSL qui n'a qu'une ambition : rendre le web accessible à tous. Mais c’est surtout une success story à la française bâtie sur la confiance client et le bouche-à-oreille, où l’histoire commence avec quelques pionniers de l’Internet libre et se transforme 20 ans plus tard en une PME de 150 salariés répartis sur 3 continents ; et des valeurs toujours intactes, qui la rendent unique et indépendante sur le marché.
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Gandi.net HomePage Screenshot
Money Back: 30 Days

Pricing Range

Shared Hosting $6.33 - $33.78
VPS $6.33 - $40.12

Data Centers

Gandi.net Awards

Alexandre Jarosz

Pinned Review

Alexandre Jarosz,
5.0
Client depuis plus de 15 ans, les services sont toujours disponibles, et le service est très très rapide en cas d'urgence absolue ! Bravo GANDI :-)

Reviews

Doar Zevvel
Doar Zevvel from Israel,

Pay for an email address?

1.0
With so many free email addresses available today, these people have the nerve to charge more than 13 dollars for an email address? Are they delusional?
Andrew // Gandi.net
Andrew // Gandi.net,
As of this writing, two email addresses with 3 GB of storage each come free with each domain name. Additional mailboxes at the 3 GB size are available for 40 cents a month or for mailboxes with 50 GB of storage it's $2 per month. ...Read MoreI think you might have been forwarded to our service from Thunderbird, in which case you should note that what you're buying from us is a domain name, not just an email address. A domain name comes with a lot more than just email and if you only need an email address, you might consider whether a free service like what you mention is more fitted to your needs. Sorry that this wasn't clear just from visiting our website though! We'll see what we can do to improve on that.Less
Greg S
Greg S from Poland,

Worst host provider I had to deal with ever

1.0
We use their IAAS They have failures with read only hard drives. We have 30 servers there and they fail 1 per 3 weeks and when sshing to them turns out to be RO mode as I cant create anything on drive (there is a lot of space left...Read More) Fix from gandi is not acceptable they do not even will to fix it but told me to create new server and mount data dist to the newly created vps!!! Who will pay for work hours I have spent because they have bad failing infrastructure. We will need to hire additional engineer just to fix gandi failures. Anyway we have found other host provider and have started migration of all servers to them.Less
Andrew // Gandi.net
Andrew // Gandi.net,
Obviously we normally don't anticipate storage incidents, but when they occur, the mitigation process shouldn't be time-consuming and annoying like it was for you. Since the experience we had a few months ago when you left this re...Read Moreview, we have fixed the process and made it much easier. We're still sorry this caused you to lose your confidence in us though!Less
Augie Sanchez
Augie Sanchez from United States,

I loved them till they dragged their feet for 9 months!!!

1.0
I love their TOS but getting help with them is impossible some times. We could not access our account because of a migration disaster on their end. I'm still working through the ticket and their support staff keeps quoting the sam...Read Moree lame advice over and over again. They can't read through the lines that their answer isn't working and their own server changes effed up everything for our account.

Even GoDaddy would be a better choice for us right now. I never thought I would say it but Gandi is aweful!
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Gandi.net
Gandi.net,
Hello Augie ,
We are sorry to read the frustration generated by your experience with our services. Could you please provide us any additional details that would allow us to investigate about this situation (support tickets number...Read Mores, Gandi account, domain name related, etc.)? Our main goal is to understand what happened here and do our best to resolve this as soon as possible.
- Guillaume
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Augie Sanchez
Augie Sanchez,
I'm trying to reach you now. Phone numbers given in the past are not working or taking messages. No responses from support and I am checking in every few hours. i'm glad to remove the review but I seriously need you to help resolve this issue now over a year old.
Sam Petrov
Sam Petrov from Bulgaria,

RUN AND DONT TURN BACK

1.0
These scammers are worth 0 stars. I've registered 2 domains with them that they showed as available. No activation or provisioning for 3 days, so I contacted them and they had the audacity to tell me the names are 'restricted'. Re...Read Morequested refund via chat, they've send me to submit a ticket, submitted a ticket, they applied 'service credit', contacted them via chat again, they said submit another ticket. I am disputing with paypal, these folks are FRAUDSTERS!Less
Andrew // Gandi.net
Andrew // Gandi.net,
For a number of reasons it might happen that it ends up not being possible to register a given domain that you try to register. An automatic refund process would be ideal, and we can look into developing that option, but the botto...Read Morem line is if you don't actually end up with the thing you paid for, we will give you your money back. On the other hand, it seems like the experience was made all the more frustrating by a disconnect between the support chat and the support ticketing system. We'll see what we can do to relieve that pressure point because what you described sounds pretty frustrating. Sorry you had this experience with us but thanks for the feedback.Less
Mirko R.
Mirko R. from Germany,

For Sure the badest Domain Hoster!

1.0
Never seen such an Bad Domain Registar. I wanted a Domain and paid it...i still waiting like for 2-3 days and got nothing

0 Points
Andrew // Gandi.net
Andrew // Gandi.net,
A 2-3 day wait to get a domain is not normal. I can understand your frustration. If the issue was having to wait for a response from support, that should be better now that our support team doesn't have the backlog it had when you submitted this review.
Ifti ...
Ifti ... from United States,

Slow Support Response

1.0
I have an account with Gandi but lost my credentials since some of the people left the organization without leaving the information. I am communicating with them and all they have to say is to contact the domain owner. Issue is th...Read Moreat I don't know who is the domain owner.
Apart from that they take almost a day to respond to any email send to them. They do not have a toll free number for USA or for that matter any number to call if you are a US customer. Not sure how these guys are running their operation in the US with this kind of service.
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Stephan
Stephan,
Ifti, our email support is fast and efficient, so I'm confident your issue will be solved anytime soon. Phone could be disrupting and generating bad experiences, and that's 20 years we've put this in place and our support is broa...Read Moredly regarded as an example in the industry. But I agree it is unconventional, especially in the US.Less
Gandi.net
Gandi.net,
Hello Andrew,
I found your support request #12572257. I can see via last answer provided by Ivy, that she detailed all procedure to go further on that problem.
I also asked to our Us customer care team to take directly to your r...Read Moreequest. They will revert back to you on your time zone to be in line with your requests and avoid any additionnal delay.
In view of your situation, please note, we will not be able to bypass any security procedures which are safety guarantee for our customers. However will do our best to be more efficient.
Sincerely,
- Guillaume
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Murat karaca
Murat karaca from Turkey,

Bad support bad domain registiration

1.0
Support didnt answered my questions. I purchased a domain but added two days after to my domain panel
Andrew // Gandi.net
Andrew // Gandi.net,
The usual turnaround time on support requests is 24 hours. Two days is too long. We'll look into what we can do to improve our processes. Thanks for the feedback.
James Nicotra
James Nicotra from United States,

Absolute worst registrar I've ever used

1.2
Absolutely HORRIBLE, UNPROFESSIONAL SERVICE.

For some reason our website's DNS randomly stopped working and the site has now been down for almost 24 hours. We submitted a ticket through their online system, which is the ONLY w...Read Moreay to contact them and no one has responded.

I paid $10 to Google Voice to call their French phone number only to be met with an automated system telling me to submit a support ticket.

SERIOUSLY, RUN AWAY from this company.
Choose anyone, hell, even choose Godaddy, just DO NOT USE GANDI.NET
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Gandi.net
Gandi.net,
Hello,
we are sorry about your feelings, otherwise our abuse department was in touch with you many times and your domain was suspended because it was in violation of our General Terms and Conditions of Domain Name Registration.
Regards
-Soraya-

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Hosting based in France sine 1999

Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    9

  • Reliability
    9

  • Pricing
    8

Uptime & Reliability

Good hosting with 99.9% uptime guarantee

Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.

Features

Fairly normal features

Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan.

Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.

Support

Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign.

They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.

Pricing

Average to slightly above average pricing

Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.

Summary

Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend Gandi.net to those in need of a reliable reseller and vps solution for their website.

Pros:

  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available

Cons:

 

 

Gandi.net Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Simple Hosting S+ 50 GB 3 TB 2 $6.33 8.9 Details
Simple Hosting M 50 GB 3 TB 5 $8.45 9.0 Details
Simple Hosting L 50 GB 3 TB 10 $16.89 8.9 Details
Simple Hosting XXL 50 GB 3 TB 50 $33.78 8.5 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Gandi V-R1 25 GB 1 core 1 GB $6.33 8.4 Details
Gandi V-R2 25 GB 1 core 2 GB $8.45 8.3 Details
Gandi V-R4 25 GB 2 cores 4 GB $20.06 9.8 Details
Gandi V-R8 25 GB 4 cores 8 GB $40.12 10 Details

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