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Freenom Reviews and Expert Opinion

Based on 49 reviews in 8 languages
4.1
POOR

Customer score for Freenom

  • Reliability
    3.6 / 10
  • Pricing
    5.3 / 10
  • User Friendly
    4.5 / 10
  • Support
    3.2 / 10
  • Features
    4.1 / 10

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Freenom Users Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Noah van der Aa
Netherlands
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

10/10! Perfect

Your service works perfect! Thanks for this nice site.
Freenom
Thank you for your feedback and for using Freenom, Noah!
Jimmy Kore
China
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

How long will a suspended domain be available for OTHER users?

Service used: Shared
Thank you guys for providing such a awesome service! I notice that suspended domains will be kept for a period of time, as you commented. I am wondering how long the period will be. Do you mean the free user will just keep the suspended domains forever if they don't take any action?
Freenom
Dear Jimmy,

Thank you for your feedback. When a freedomain is expired because the user didn't renew it in time, we keep the domain unavailable for other free users for 2 - 4 weeks. We do not disclose the exact time and it does ...Read More
user avatar
Horst S. Joest
Hi 'Support',
can you please explain me, why you don't reply to any ticket in my Freenom-Account? Even regarding paid domains!
Please have a look at the german section here ('Bezahlte Domains werden nicht bearbeitet, Support nicht vorhanden')
Andy Savage
Ireland
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

A really good user interface

Service used: Resellers
I've only been using them for a few months so cannot comment on their past, but my experience has been excellent. The site is uncluttered, and perhaps the most refreshing thing is that all the tools needed are easy to find and to ...Read More
Freenom
Dear Andy,

Thank you for your review. We appreciate the feedback.

Kind regards,
Freenom Team
Amadeu Guerreiro Antunes
Portugal
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

I payed two times the value for my domain.com and still is not available and i available to register

I try to contact by tickets and still no reply so i'm start considering move all my domains to other company if they don't fix me fast. 15/08/2016 03:24 it was when i done my first ticket into system.
Freenom
Dear Amadeu,

Please contact me per email to solve this issue. I need to know a domain name in order to be able to see what happened.

Kind regards,
Marcel / Freenom
user avatar
Amadeu Guerreiro Antunes
I would like to change my starts to 5 starts in all places please
user avatar
Amadeu Antunes
They Fixed the problem
Felicia Westerlund
United States
  • Reliability 6
  • Pricing 10
  • User Friendly 10
  • Support 6
  • Features 10
8.4

Almost Perfect!

Freenom has been an almost perfect company. They have great prices of which FREE is the cheapest! These domains are great and thwy give you all the tools you need.

I am a very small time web developer and I use these domains fo...Read More
user avatar
Marcel
Dear Felicia,

Thank you for your feedback. We are working hard to improve our support responsetime to an accepable and consistent timeframe.

Was your transfer issue already resolved, or do you need my involvement?

Kind regards,
Marcel
Shakeel Ahmed
Indonesia
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 6
  • Features 6
8.4

Excellent Service

Service used: Shared
I'm amazed to see such negative reviews. Maybe from rival companies who feel threatened by it prices. I have used its domain registration services and to be very honest with you everything they offer runs slick and smooth.

I ha...Read More
Freenom
Dear Shakeel,

Thank you for your positive feedback.
Note that some of the complaints are definitely true and caused by the overwhelming number of support questions we received when we opened the ticketing system. At the momen...Read More
Alexander Richards
Austria
  • Reliability 8
  • Pricing 10
  • User Friendly 8
  • Support 6
  • Features 8
8.0

Very Good

Every thing i need is here. In combination with Hostinger i am able to host a website for my YouTube channel. I am giving it 4 Starts on Reliability because you don't have to fill out the Personal Information when Registering i fo...Read More
Freenom
Dear Alexander,

Thank you for your feedback. We are working on different hosting solutions. .AT is unfortunately not something we will be offering in the near future. This has to do with requirements that Registries have which...Read More
Beto Agudelo
Colombia
  • Reliability 8
  • Pricing 8
  • User Friendly 10
  • Support 6
  • Features 8
8.0

Awesome service!

I've been using freenom.com free domain services since they were just dot.tk. No big deal to register, no big deal to use it, and i've been doing it for over two years now. Earlier this year i forgot to renew registration and the ...Read More
Freenom
Dear Beto,

Thanks for your feedback. I am with you; it's unfortunate that all these screaming negative reviews hardly ever result in an open discussion about the domain in question.

Kind regards,
Marcel
Kuroda Yigof
Canada
  • Reliability 6
  • Pricing 10
  • User Friendly 8
  • Support 4
  • Features 10
7.6
NEW

I am having issues with my Freenom account !

I can no longer register any domains (it shows Error code 0x08823), I only have 3 domains on my account and they are all being used. I followed every single one of freenom's rules. This is getting pretty frustrating, can someone please help me.
Michael Hammer
Ukraine
  • Reliability 6
  • Pricing 10
  • User Friendly 6
  • Support 4
  • Features 6
6.4

strange company

Setting up the free site was instant and painless, and they seemed perfectly nice, even offered to renew it just before 1 year (for money or free- can't tell cause it seemed both). I didn't see the emails and when it expired, sudd...Read More
Freenom
Dear Michael,

Can you send me and email with your problems. We always offer our free users to renew their domain without any payment. When you forget to renew, the domain is cancelled, but only still available (for free) to reg...Read More

Freenom Expert Review 2017

Written by: Michael Lavnduski

Freenom Rating

  • Reliability
    9 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    8 / 10
8.8
Rated by Michael Lavnduski

Amsterdam based hosting for low cost hosting

Freenom.com is a web-based domain management company located in Amsterdam, Netherlands. Freenom.com offers  a variety of professional domain management and reseller services for large and small businesses. Freenom.com is the world's first and only free domain provider that helps bring people online by connecting them through the latest in website building and hosting technology.

Uptime & Reliability

Compare
9

Good quality hosting with nice reliability

Freenom.com also offers technical support. If you have any questions or need to leave feedback they can be reached by phone or email.They normally reply within 24 hours. Freenom uses the latest AnyCast technology that guarantees stability and performance of all the domains it manages.They offer service monitoring and performance control with Anti Spam and virus protection. They also offer anti hack and abuse technology to keep free domains safe and secure from vulnerable intrusions.

Features

Compare
8

Easy to use features for most sites

Freenom.com offers free domain and reseller hosting packages. You have the option of choosing between unlimited domain registry's under .Tk, .GA, .CF, and .ML. All other Domains such as .com and .net start at $6.71. With Freenom.com there is no commitment and no monthly fees so you can cancel at any time. You can prepay any amount you wish in your account and register as many free domains and paid domains through their intuitive interface and API. Freenom.com reseller program is set up on an extensive API or hosting module and  allows you to have the flexibility to group and list as many customers as owners to your accounts. Their incentive program encourages customers to sign up and offers a 25% discount. If you have a website or company in need of IP or developer services, Freenom.com offers domain management and administrative tools to help your business to protect a brand that requires increased protection all from one extensive web interface. Freenom is known to be the largest domain provider after .COM. They are well known through Europe all the way to the United States, China and Russia. With the Freenom Ip agency partner account, you can register domains with the domain registration tools that will ensure your customers brand is secure.

Support

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8

Limited contact options

Freenom.com has over two lines of communication. They can be reached by live phone or email.  Once you get in touch with them they seem like they are able to solve your problems fairly quickly from what I have found.  They really don't talk too much about their support, however, which is unfortunate.

Pricing

Compare
10

Low cost hosting

Freenom.com offers unlimited domains for free as long as they fall within the five categories of listed domains. All plans are on a month to month basis and can be canceled at anytime. There is no set up fee to register. Through freenom.com there is only a $10.00 refundable deposit within the first 30 days of service. All Freenom.com service include support and client portal with control panel. If you are not fully satisfied with their services, Freenom.com also offers 30 day money back guarantee depending on the amount of domains registered. More information on their money back guarantee and domain policies can be found on their website under Terms and conditions.

Summary

Great option for free domains and low cost hosting

Freenom.com has a very structured reseller plan that allows users to have the flexibility of managing multiple accounts from one extensive interface. I would recommend Freenom.com based on the amount of  reseller solutions they offer at little to no price upfront. Freenom gives businesses and partnering countries the opportunity to create local content within their community. If you're looking for a company to grow your business with, then I recommend using Freenom for their reseller program. Their free unlimited domains is unmatched in the hosting community. And with no set up fees and only $10 to get started, its a  no brainer to choose them for your next hosting solution. Pros:
  • 30 day money back guarantee
  • Free domains (specific top level domains)
Cons:
  • Only offering shared hosting
  • Limited tech support options
     
Read the full expert review Visit Freenom See plans & pricing

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