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1.9
POOR
  • User Friendly
    1.7
  • Support
    1.8
  • Features
    1.9
  • Reliability
    2.1
  • Pricing
    2.0
Write Review
Visit FastHosts

FastHosts Reviews and Expert Opinion

Pricing Range

Shared Hosting $7.30 - $21.94
VPS $17.55 - $648.45
Dedicated Server $42.45 - $393.76

Data Centers

Mandy Potts

Pinned Review

Mandy Potts,
5.0
It took me a while to settle on this company because there were so many options out there. When I finally signed up I was glad I did. They have the best hosting in Europe and I wouldn't want to chan...Read Morege. My site loads fast, it is affordable and when I do need to contact their technical support, they get back to me fast. I am very happy with my decision.Less

Reviews

Sara Mills
Sara Mills from United Kingdom,

No help for a novice web designer - ripped off

1.0
Absolutely awful. Do not organise hosting for your website with Fasthosts if you are a novice. I had one domain and yet they enable me to set up x 4 hosting packages with them by mistake for that one domain. Upon contacting them t...Read Moreo cancel, was told I had to continue paying the contract for all 4 for another 4 months until those contracts had ended - even though I hadn't used them. In addition, on the phone I was made to feel awful and chastised by the so called 'customer services support'. Never again!Less
Teo J
Teo J from United Kingdom,

Be vigilant

1.4
Rude thieves
I have been with this company for years. Twice I found out that they are getting monthly payments for extended support service without my agreement or permission when upgrading PHP. They did it in 2017 for 6 months a...Read Morend 2019 again for 6 months. No refund was given. No apology was mention.
The team in billing service are unhelpful and really arrogant. The costumer service even worse.
The only descent person was Frank on technical support team. Account is closed
Less
Ross M
Ross M,
Teo J, sad to say that they are still running this scam. I was just made aware of these payments myself, and have gone through a similar experience to you.

The employees have clearly been given a "how to scam customers" playbo...Read Moreok.

It is impossible to get them to change their ways, or to reimburse the money they have stolen.

Avoid.
Less
Sara Mills
Sara Mills,
Totally agree! Complete rip off! Absolutely awful. Do not organise hosting for your website with Fasthosts if you are a novice. I had one domain and yet they enable me to set up x 4 hosting packages with them by mistake for that o...Read Morene domain. Upon contacting them to cancel, was told I had to continue paying the contract for all 4 for another 4 months until those contracts had ended - even though I hadn't used them. In addition, on the phone I was made to feel awful and chastised by the so called 'customer services support'. Never again!Less
peter h
peter h from Spain,

Not a good hosting comapny

1.0
Be warned, when you sign up and realise how bad their services are, you can't cancel your contract. They demand that you continue paying them for an entire year even if you've only used their services for a few weeks.

Everythin...Read Moreg about this company sucks, their support staff, their hosting services and definitely their billing department.

Not a recommended hosting company.
Less
Mandy Potts
Mandy Potts from United States,

Reliable hosting

5.0
It took me a while to settle on this company because there were so many options out there. When I finally signed up I was glad I did. They have the best hosting in Europe and I wouldn't want to change. My site loads fast, it is...Read More affordable and when I do need to contact their technical support, they get back to me fast. I am very happy with my decision.Less
martin
martin,
This is clearly a planted review. Ive used them and as far as I'm concerned they're a bunch of crooks who threatened me with legal action when i tried to close my account (apparently I was one day late because of a weekend!)

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Offering high quality sites great hosting

FastHosts is one of the largest hosting services in the UK.  They offer top of the line technologies for all their customers.  The company does seem to be primarily focused on providing higher end hosting services, which may have caused them to neglect the entry level customers to a point.

Their VPS and dedicated hosting options are great, and come with a variety of nice features to help ensure your site is configured just the way you want it.  They even have knowledgeable technical staff available to perform adjustments as needed.

Those looking for shared hosting will generally have a good experience, though some customers at this level have run into issues with slow loading and other types of errors.  My belief is that this company takes older dedicated and VPS servers and reuses them for shared hosting, which is a great business practice but can result in some reliability issues for the shared hosting

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    8

  • Reliability
    9

  • Pricing
    9

Uptime & Reliability

99.99% uptime guarantee for VPS & Dedicated

FastHosts is one of a fairly small number of hosting companies that doesn’t offer an uptime guarantee to their shared hosting customers.  They also don’t provide public statistics regarding this.  For VPS and dedicated hosting customers, they do have a 99.99% uptime guarantee, and allow you to claim a one day price credit for each hour your site is down.

Very few people have complained about lengthy outages from FastHosts, however, so it is not too likely that you will have to claim this credit.

For shared hosting customers, the reliability has been something of a concern, which a small but still significant number of people complaining that they had ongoing issues.

Features

All the standard options plus a few nice extras

FastHosts provides their customers with all the standard options you would expect for a higher end hosting company.  With both windows and unix hosting, for example, you will be able to choose exactly what you need.  They also have hosting packages ranging from entry level shared hosting to top of the line dedicated servers that can be customized to your liking.

What is really attractive when it comes to features is that they offer a free SEO service called “TrafficDriver.” Search engine optimization tools are rarely free, especially for those that are actually effective.  This is a very nice perk that will likely be very attractive to those starting new sites or looking to drive more traffic to an existing one.

You also get a nice site builder tool, which is a nice option for newer webmasters.  One other perk is that you get an advanced email box, which really stands out against the typical web based email tools that hosts provide.

Support

Plenty of technical support options

FastHosts provides 24/7/365 technical support through both their online ticketing system and the phone, which is very nice.  They are also able to provide support through their social media accounts on Twitter, LinkedIn, Facebook or Google+ (though there are some limitations on what they can do through this approach).

On top of their technical support services, they also offer a lot of user guides, a nice knowledge base, and a training center with some great information.

Pricing

Fair prices with cost savings options

At first glance the prices really don’t stand out as being that great of a deal.  Their monthly costs for all levels are right in line with what most places charge.  They do, however, offer options to pay up to three years in advance, which can get you a very significant discount.  If you are confident that you want to stick with one host for the long haul, you can get some great deals by paying up front with this company.

The many free perks that you get (see the SEO features and email box above) also help to make the price for this company’s web hosting quite attractive.

Summary

Great Choice for Demanding Websites

If you have a well established, high-traffic site, this is really a great hosting company to consider.  For smaller sites that are looking for shared hosting, you may want to think twice.  While the majority of their entry level customers are happy and get great service, the fact is that there have been a somewhat concerning number of these sites that have reported issues.

You do get a lot of nice features for the price, no matter which level you have.

Pros:

  • Free SEO tools
  • High quality VPS & dedicated servers
  • Great customer support, even for advanced issues
  • Lots of added features included

Cons:

  • History of issues on shared hosting
  • Custom control panel for shared hosting (cPanel or Plesk options for VPS & dedicated only)
  • Only one data center location

FastHosts Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Business Bronze 50 GB Unlimited Unlimited $7.30 2.0 Details
Business Silver Unlimited Unlimited Unlimited $10.23 2.0 Details
Business Gold Unlimited Unlimited Unlimited $14.62 3.7 Details
Business Platinum Unlimited Unlimited Unlimited $21.94 3.7 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
1 vCPU - Linux 50 GB 1 core 1 GB $17.55 3.7 Details
16 vCPU - Linux 1000 GB 16 cores 24 GB $641.13 3.7 Details
1 vCPU - Windows 50 GB 1 core 1 GB $24.87 3.7 Details
4 vCPU - Windows 1000 GB 16 cores 24 GB $648.45 3.7 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
550 500 GB 2 x 3.00GHz 4 GB $42.45 3.7 Details
750 2 TB 4 x 3.00GHz 12 GB $57.09 3.7 Details
950 4 TB 4 x 3.00GHz 16 GB $86.36 3.7 Details
1060 4.23 TB 8 x 2.00GHz 32 GB $203.47 3.7 Details
1160 6.5 TB 8 x 2.00GHz 64 GB $262.02 3.7 Details
1260 8.98 TB 32 x 2.00GHz 128 GB $393.76 3.7 Details

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