Company focused exclusively on shared services
FastDomain is a shared hosting company that doesn't offer VPS, dedicated or cloud hosting services. In fact, they really only have one shared hosting package available. From the one base package you can select some upgrades and other features, but they will cost extra.
The company has been around since 2005, and is part of the Endurance International Group, which also owns major hosting companies like BlueHost and HostMonster. This makes it obvious that the large copmany that owns FastDomain is just using this as a platform to promote their shared services to those who really just need the most basic of services. There is not anything wrong with this, however, as many people will appreciate the simplicity of what they offer.
While obviously not a good option for those who need any type of high end services, this is still a well respected hosting company that can easily meet the needs of many different customers who just want a simple site with affordable hosting.
Uptime & Reliability
Good, stable hosting for basic sites
Most customers won't experience any major issues with their uptime. Since the vast majority of customers using this company for hosting are just looking for the basics, there isn't going to be much to cause outages. Even the fact that they only offer shared hosting doesn't seem to cause any issues with people overusing the services.
There is no uptime guarantee, however, which some customers may find disturbing. The fact is, however, that for this type of hosting you really don't need one. Any sites that choose this company are likely not going to be major ecommerce companies or others that really need 100% uptime.
Basic features included, others available at a premium
When you sign up for the hosting package with this company you will get all the basic features that you need in order to get your site up and running easily. In addition, you'll get a few vouchers for Facebook ads and Bing/Yahoo! ads. They even give you the option to submit your site to the major search engines automatically, which is quite nice. Finally, you'll get the common one-click install scripts such as WordPress and Joomla.
They do have some extra services available for purchase, such as dedicated IPs, SSL certificates and more. In general, however, most people who need these types of things would be better off going with a higher end hosting company that will have them included in their packages.
Good support available for non-technical customers
FastDomain clearly knows that most of their customers are not going to be overly technical, so they are offering high quality technical support to help get through any issues. They have 24/7 live chat and phone support as well as a nice email and ticketing system to get you through any type of trouble.
They also offer some video how-to services and other options for those who are interested in learning more about hosting and handling their own issues.
One package plus add-ons
For most customers, the pricing is quite simple. You select the one hosting package they offer, and pay that price. The price is about average for a mid-level shared hosting company, so no surprises here. If you need additional features, however, the monthly price can go up significantly higher than it should.
Those who opt for this copmany for hosting should only do so if they know they won't be needing any extra services today, or down the road.
Good hosting for entry level sites
There is really not too much bad to say about this company since they are very focused on providing their services to one niche market, and they do a good job at that. This is a good option for those who just need simple hosting solutions and don't want to deal with trying to figure out which package they need or what other services they want. Simplicity is really the name of the game for FastDomain.
- Only one package to choose from
- Reliable hosting for entry level sites
- Good technical support
- No room for upgrading
- Lots of premium features cost extra