Exabytes Indonesia Expert and User Insights by Exabytes Indonesia Customers
We are, Web Hosting Indonesia, an Online Digital Solution that provides one-stop solution for website from building your website, domain registration, website hosting (shared hosting, VPS, dedicated server), eCommerce, to Digital Marketing. We are experience in the industry since 2001 and has over 75,000 customers all over the world. With 24-hour professional support, we help U...
Bunch of time wasting amateurs
Bunch of time wasting amateurs. Don't bother with these inexperienced incompetent staff (Kresnadi).
All I wanted is to ask my domain EPP code ( obviously they have access to WHMcS ) and their support system basically can't help you with anything. Force me to pay unreasonable amount for just for asking EPP code.
This is my first company when I'm beginning to build my first website and I didn't know much about hosting company back then. But now, since I got my own instance on AWS and Google Cloud. I realize how terrible this company is. Holding your domain and ransoming it with price 30x times from the initial price.
THIS IS NOT A COMPANY YOU WANT TO DEAL WITH! IT'S A COMPLETE WASTE OF TIME AND MONEY!!!!!
Dear Pak Bagus,
Thank you for your review. I'm sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. The above concerned has been responded on Ticket ID #6446414 immediately. It is so unfortunate that we are unable to help you better due to your domain has been entering redemption period when you request the EPP code.
Your feedback helps us do better. We trust that our customer support team has connected with you to resolve it promptly and accurately.
Great Support from CS Team... He knows where is my weakness/ problem and promptly supports and give solution.
Very recommended..Best reliable hosting provider. All Good.
one of the recommended Web Hosting in Indonesia. Fast respond with a ticket support. If you have any issue related your hosting just create your ticket and they will fixed the issue within 24hours. Live chat is useful to get more information about their products. Good Job!
the customer service very fast respond. good quality of work and professional crew. they can give you any option and recommendation for your company website :)
I have several email hosts on exabytes so far so good, there have never been any obstacles as long as I used the service. I was also assisted to direct the domain, customer service was patient and the technician who explained it was easy for me
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