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3.8
Good
  • User Friendly
    3.9
  • Support
    3.8
  • Features
    3.8
  • Reliability
    3.8
  • Pricing
    3.7
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Visit eUKhost

eUKhost Reviews and Expert Opinion

Pricing Range

Shared Hosting $4.56 - $13.67
VPS $21.33 - $61.09
Dedicated Server $134.66 - $194.59

Data Centers

Nigel Barker

Pinned Review

Nigel Barker,
5.0
Was with 123 reg, useless and appalling support - thats if you could even get through

Moved to eUKHost - night & Day.
This was "Just another support issue" where I needed to do something to gain t...Read Morehe renewal of my SSL on website - and didn't have a clkue.
Literally sortewd by Alec U in a few minutes, no drama, no difficulties, just 10/10 service - I have to ay as always

Keep doing what you all do, its brillaint !

Thansk

Nige
Less

Reviews

Lucy Smith
Lucy Smith from Afghanistan,

Unhelpful withholding refund hacked servers in India

1.0
After repeated requests still waiting refund. Einstein is not required to figure odds of company with crazy abnominal 875 google reviews about aliases mostly 5 stars in a matter of years - all singing the Same praises Far from rea...Read Morelity;- EUKHOST aka HYPERSLICE is INDIAN owned and operated by ESDS Software Solution Pvt. Ltd.Nashik, Maharashtra INDIA. Accoding to latest company accounts is bankrupt, financially too. Has a net worth of -£183 00 with £23k of debt negating any assets of 23k. A poor excuse for a webhost - servers hacked daily, complicit in cybercrime and phishing scam placed on your remote server. Referred to police and NCA. Avoid. It seems leaving a negative review has little impact as it will be then buried with 875 fake google reviews .. if you ever read this.. You are welcome, opt for a larger well established hosting instead.Less
Nigel Barker
Nigel Barker from United Kingdom,
Moved from 123-reg

Love eUKHost

5.0
Was with 123 reg, useless and appalling support - thats if you could even get through

Moved to eUKHost - night & Day.
This was "Just another support issue" where I needed to do something to gain the renewal of my SSL on websit...Read Moree - and didn't have a clkue.
Literally sortewd by Alec U in a few minutes, no drama, no difficulties, just 10/10 service - I have to ay as always

Keep doing what you all do, its brillaint !

Thansk

Nige
Less
Jonathan Crass
Jonathan Crass from United States,

Anything but competent - look elsewhere

1.8
Having worked in web hosting for 15 years, it's sad when you have to leave an review like this but I want to make future customers aware of what they're letting themselves in for.

When a company fails to acknowledge and do anyt...Read Morehing about its staff failures, you know it's time to take your business elsewhere. When staff fail to call back despite promises to do, when a company loses your data, when technical support staff display a lack of competence, and when a billing and ticketing system doesn't work, it begs the question of what this "technical" company is actually able to do. And then when the "feedback" department does everything but take feedback or address your customer service issues, there's nothing more you can do.

If you're looking for a reliable and competent technical operation, look elsewhere and stay as far away from eUKhost as possible.
Less
Mark Foster
Mark Foster from United Kingdom,

Avoid this indian company

1.4
This company is actually in India, all support is in India, the chat users prefer to use generic names but they change them daily when providing inacurate or poor support. The list of issues I have faced over the past few years is...Read More endless, they seem completely unable to communicate, often lie about creating support tickets and are completely incapable of keeping you informed or providing a speedy response when the issue is urgent. I have just spent 2 days with my server offline and not one person seems to be able to give me a straight answer. I am leaving EUK asap and would not recommend to anyone. Most of their reviews are simply generated from support, they pester you to add a review of their support for that particular issue, but you are really placing a review of their service online, it's a sneaky way to make it look like you are providing a good service and getting good reviews.Less
Steve Roberts
Steve Roberts from United Kingdom,

Support is outsourced to overseas!

1.6
Support is outsourced to overseas and there is a language barrier! Simple setups take an age to do multiple times before they work and often they still don't and you have to do it yourself. Its not a managed service as advertised,...Read More its more like additional support. Its not UK based as advertised. Not the cheapest out there so shop around and look at reviews. I never ended up activating the service and after less than 24 hours terminated the contract requesting a full review. 5 days later still waiting for that refund!Less
Mr Gavin
Mr Gavin from United Kingdom,

Long term customer driven to dispair

1.4
I have used EUK for a number of years and the service has now become unacceptable. They take days to open support tickets even when they say they are marked as urgent. Their billing system and eNlight cloud services do not work at...Read More all and you are billed random amounts without being able to actually access and view what the charges are for. The rest of the good reviews on here are simply from instances where their support are able to carry out basic requests and you are specifically asked to post a comment which is then added here so it makes it look like good service but the reality is far from that. Nothing seems to be working anymore. I have been threatened by EUK Host that they will suspend my accounts if I take any legal action against them for my complaints. At this moment in time I have called about a billing issue and was transferred, I have now been sitting on the phone for 45 mins and no one will answer and no managers available as they are all apparently training, no billing support available and so as their system will not add funds to my servers these will now go offline and there is nothing I can do about it. AVOID THIS COMPANY --REALLY AVOID THEM.Less
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

High end hosting company that also caters to smaller sites

eUKHost is a well established hosting company that is dedicated to serving the United Kingdom with their services.  They opened the doors in 2001 and remains privately owned to this day.  They have hosting options for sites of all levels, but it seems they are really primarily focused on serving medium to large sized sites as most of their services are centered around VPS, dedicated servers and a service they call 'semi-dedicated' servers. They advertise that they are currently serving more than 35,000 customers, which makes them a smaller hosting company overall.  Even though they don't have as many customers as many of the other hosting companies, however, they are able to provide excellent services. All their services are well laid out and easy to understand.  In addition, while they are primarily serving the UK market, they have customers from around the world.  While looking at other reviews and comments from current and former customers, it has been quite hard to find people with anything negative to say about this hosting company.

Read More
8.8
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    9
  • Features
    9
  • Reliability
    9
  • Pricing
    8

Uptime & Reliability

99.95% uptime guarantee with 24/7/365 live support

You'll get a 99.95% uptime guarantee with all their hosting packages, which is quite nice.  It is not really clear what you get in the event that you're doing for longer than this, but it is expected that it will be some type of credit to your bill. In the event that you have any type of downtime or any other issues, their technical support teams are quick to respond and help you get back up and running fast.

Features

Nice features in and out of their many hosting packages

This company offers a wide range of different hosting packages to help ensure all types of sites can have a great user experience.  On their shared hosting plans they have a lot of customization available including offering both Linux and Windows servers.  When you move up to VPS you will have even greater flexibility available, and with dedicated servers you get full root access so you can create your own options. One of the best features about this company is that they have semi-dedicated servers, which give you virtually all of the benefits of a dedicated server, but at a significantly lower price.  This is a nice perk for those who have sites that are out growing their VPS, but can't yet afford a dedicated server.

Support

Great support options but some techs are outside of UK

From what I can gather, the level 1 technical support teams are not physically located int eh UK, which can be frustrating.  If you have a more complicated issue, however, you can be quickly escalated to an on-site technician who can help you through the issue. It is good to note, however, that even the level 1 techs seem very competent as long as they don't need physical access to the servers.

Pricing

Fair pricing for the services

eUKHost has a package at virtually every price point because of the fact that they offer so many different options.  They aren't looking to compete for the lowest price in the industry, but at the same time they do take care not to overcharge.  When you compare the specific features and services you get with each package, you will know that you're being charged fairly.

Summary

Very respected UK hosting company for all types of sites

If you are looking to have a site hosted in the UK, this is definitely a good option to consider.  While they are clearly focused on the higher end hosting options, they also don't neglect shared hosting either.  This makes them a great choice for anyone looking to start a site with the hope of growing over time. Pros:

  • Extensive dedicated hosting options
  • Serves all customers properly
  • Semi-dedicated server options

Cons:

  • Some tech support is located outside of the UK
  • Can be confusing with so many hosting packages to choose from

eUKhost Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Basic Linux 2 GB Unlimited cPanel Unlimited $4.71 3.6 Details
Basic 5 GB Unlimited Unlimited $4.56 7.6 Details
Intermediate Linux 10 GB Unlimited cPanel Unlimited $7.05 2.0 Details
Intermediate 25 GB Unlimited Unlimited $6.83 9.6 Details
Advanced Linux 20 GB Unlimited cPanel Unlimited $9.40 7.6 Details
Advanced 50 GB Unlimited Unlimited $13.67 7.6 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Linux VPS Starter 30 GB 1 core 2 GB $21.33 7.6 Details
Linux VPS Standard 60 GB 2 cores 3 GB $32.83 10 Details
Linux VPS Professional 120 GB 4 cores 4 GB $44.33 3.0 Details
Windows VPS Professional 120 GB 3 cores 4 GB $49.25 7.6 Details
Windows VPS Starter 40 GB 2 cores 2 GB $27.23 7.6 Details
Linux VPS Enterprise 120 GB 4 cores 6 GB $61.09 7.6 Details
Windows VPS Enterprise 60 GB 4 cores 3 GB $37.76 7.6 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
eUK E3-1220v3 2 TB 4 x 3.10GHz 8 GB $134.66 7.6 Details
eUK E3-1230v3 2 TB 4 x 3.30GHz 16 GB $161.58 7.6 Details
eUK E3-1241 V3 2 TB 4 x 3.50GHz 32 GB $194.59 3.2 Details

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