Write Review
2.6
DECENT
  • User Friendly
    2.6
  • Support
    2.4
  • Features
    2.6
  • Reliability
    2.4
  • Pricing
    2.8
Write Review
Visit Eleven2

Eleven2 Reviews and Expert Opinion

Pricing Range

Shared Hosting $4.17 - $14.00
VPS $34.30 - $104.30
Dedicated Server $199.00 - $699.00

Data Centers

Danniel Ono

Pinned Review

Danniel Ono,
4.6
The tech support team have always come through for me again and again. Especially Oliver. He is on another Customer Support plane.
There were days when I felt that the mountains would fall. But guess who came through for me? Yes you guessed it right. Eleven2.com

Reviews

Shane D
Shane D from United States,

Avoid at all costs. They just don't care.

1.4
There is basically no customer support. You can submit tickets and hopefully they will return your email within 24-48 hours. If your site is down, oh well. It could be down for a day until they get back to you. NOBODY answers thei...Read Morer online chat. You can telephone them but you may never get a live person. You will get repetitive hold music though. Their user interface is one of the worst I've ever experienced, which is completely embarrassing for a web/tech company. About the only thing this company has going for them is their pricing isn't god awful. But you certainly pay for what you get. ZERO customer service and a decent amount of server downtime.Less

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

High quality independantly owned hosting company

Eleven2 is a US based hosting company, which also has data centers in the UK and Singapore, making it a global option that is able to meet the needs of just about any customer no matter where their audience is.  They have been in business since 2003 and make it a point to market the fact that they are an independently owned company.  They say that they are a financially strong company that has no plans of selling out to any of the larger hosting companies.

They offer all levels of hosting including shared, VPS, dedicated and more.  Within each of these categories they have quite a few different options, which helps to ensure that you will be able to find a good fit for you no matter the type of site you run.  Of course, with this much variety, it can also get confusing, especially for newer users.

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    8

  • Features
    9

  • Reliability
    9

  • Pricing
    9

Uptime & Reliability

Quality hosting with great reliability

Eleven2 promises a 99.9% uptime guarantee for all their hosting packages.  If the uptime drops below the 99.9% level, you will get a partial credit on your bill for the amount of time that your site is actually down.

There have been some customer complaints on their social media site.  They were mostly focused around periods of slow response and occasional downtime.  This was likely with their shared hosting options, though that was not specified.

Their reliability is even better due to the fact that they have data centers in Texas, North Carolina, London and Singapore.  These data centers are all staffed for quick response to any issues.

Features

Many great features at all levels

There are many different hosting packages to choose from, which each come with their own set of features.  For the most part all the features that are listed in these pacakges are fairly standard for the type of hosting.  One nice thing about this company is that you get to select which of their data centers you want to be housed in.  This is great for customers who are targeting a geographic area of the world, and want their site hosted near that.

All of the options they offer are run on Linux servers, which are set up well.  If you’re looking for a Windows option the only choice you’ll have is to get an unmanaged dedicated server, which would really not be worth it anyway.

 

Support

Fast responses 24/7/365

Eleven2 offers 24/7 live support for all package levels which is very nice.  They do encourage you to use the helpdesk ticketing system when possible, but the live chat is also available.  They market the fact that they guarantee a response within 20 minutes to any tickets or other issues that are submitted.  They also have a phone line you can call in on, but that is not staffed 24 hours per day.

In addition to the technical support teams, they also offer a good knowledge base, video tutorials and much more to help you learn about your hosting and avoid problems on your own.

Pricing

Fair pricing at every level

From top to bottom the prices from this company are all right in line with the industry standard.  There are some packages that may seem like they are over priced at first, especially with the dedicated servers.  When you look at the specs that you get, however, you will quickly see that the prices aren’t out of line at all.

If you are looking for reseller hosting options, the pricing for this is quite good.  It will give you the opportunity to charge a fair price to your customers and still make a nice profit.

Summary

Good hosting with a wide range of package options

Overall, you are going to get a good service from this company. They offer a variety of great services for customers at every levle, and do a good job with it.  No matter which data center you select or what price point you go with, you will find that you are getting everything you need.

Pros:

  • Many options and features to choose from
  • Privately owned company
  • Good customer service
  • 60 day money back guarantee

Cons:

  • Some history of slow response times
  • So many package options that it can be confusing

Eleven2 Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
S-100 10 GB 49.97 GB Unlimited $4.17 10 Details
S-200 250 GB 20 TB Unlimited $7.00 3.0 Details
S-300 500 GB 40 TB Unlimited $14.00 5.1 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VS-100 120 GB - 1 GB $34.30 6.0 Details
VS-200 240 GB - 2 GB $69.30 5.1 Details
VS-300 360 GB - 3 GB $104.30 5.1 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
DS-100 500 GB 2 x 3.00GHz 4 GB $199.00 5.1 Details
DS-200 2 TB 4 x 4.00GHz 8 GB $299.00 5.1 Details
DS-300 4 TB 6 x 2.00GHz 16 GB $499.00 5.1 Details
DS-400 8 TB 12 x 2.00GHz 32 GB $699.00 5.1 Details

Check Similar Hosting Companies:

  • 9
    Hostinger
    Money Back 30 Days
    Free domain
    Starting Price
    $1.99 / mo
    17 Hosting Plans
    10 Data Centers
    Visit Site
  • 7
    Kamatera
    Money Back Free Trial
    Expert Review
    Starting Price
    $4.00 / mo
    21 Hosting Plans
    8 Data Centers
    globe
    Purpose-Built, High-End VPS Data Centers Across 4 Continents
    vps
    Fastest Cloud VPS With Guaranteed Dedicated Resources
    check
    Scalability And Ease Of Use
    Visit Site

Web Hosting in Compare:

Select at least 1 more company to compare
Cancel Compare