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2.6
DECENT
  • User Friendly
    2.6
  • Support
    2.5
  • Features
    2.6
  • Reliability
    2.5
  • Pricing
    2.8
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Visit Eleven2

Eleven2 Reviews and Expert Opinion

Pricing Range

Shared Hosting $4.17 - $14.00
VPS $34.30 - $104.30
Dedicated Server $199.00 - $699.00

Data Centers

Ibn Juferi

Pinned Review

Ibn Juferi,
5.0
I have been with Eleven2 since 2014. Their service is great, I have had no major issues with them, and whatever issues that crop up along the way can easily be resolved when you raise a ticket with them. Recommended

Reviews

Deepak Bhakoo

Eleven2 and 8.8 rating by Expert! What a JOKE

1.0
I am a customer of Eleven2 since 2009, when it was SharkSpace. Year by year the quality has gone down. And now in the year 2016 this service can't be recommended to anyone. Cheap is not always good and this very well applies to El...Read Moreeven2. My sites are down since 24 hours now and all they say is ETA 2, 4, 5 and so on. I am afraid that all my data is lost and i have no ways to recover it. I also fear that the company might just run away.

In short - AVOID ELEVEN2 even if they give you free hosting for life.
Less
Ola Popoola
Ola Popoola from United Kingdom,

Very Terrible!

1.0
It took about a week to get feedback on a refund. And their system is fraudulent. Cheap isn't always good at all. I greatly regret this. I am going to post atleast 500 reviews everywhere online to discredit this service if they do...Read Moren't refund my £255 asap. Just shut down the business if you can't run it.Less
Peter Nguyen
Peter Nguyen from United States,

AVOID at all costs. Their support: ZERO

1.0
I've been a customer since 2008. Their service was great in the beginning. Over the last few years, their support team has been completely non-responsive. It's like there's one person on the other end and I will wait several hours...Read More until the "live chat" person responds. Further, once they make contact, there's about 15min between each response and it's completely not helpful in any way. I've spent the last 3 days with about 5 lines of responses and none of them have made any progress in solving my problem. And my problem is actually very simple: I'm trying to forward my domain to another URL.Less
LOKESH THAVASIYAPPAN
LOKESH THAVASIYAPPAN from India,
Moved from GoDaddy

Worst Server and Supporrt Team ,not refunding the amount

1.0
Hello Guys i try to host on eleven2. but their cpanel is worst.hard disk are full.and i request to cancel but they take 7 days to cancel.take time to end of the last month to avoid refund..and finally cancelled but after canccella...Read Moretion 15 days over.they not yet refund the amount. nevr go to eleven2.. Thank YouLess
Brian Burns
Brian Burns from United States,

ELEVEN2 IS A SCAM!

1.0
They have a website which will allow you to sign up for service, they will process and take your payment, and you will never hear from them again. Run, don't walk, away from these crooks!
Naveen Chaudhary
Naveen Chaudhary from India,

They are Horrible at their Work | Don't Even Think about using their Services

1.0
Take my Words Seriously!

I was using their services for more than 5 years. I had 3 active hosting accounts with them.

All my websites were facing issues. Most of the times they didn't open. The errors like - Server Time Out...Read More, Didn't Connect, Took long time to respond, etc, were there.

Whenever I complaint about these issues to them, they just say one universal line - Everything is loading fine from our end. They use this single line for all your problems. You won't get the solution to your problems. You will receive this line only. They don't care about your site or anything.

When I used to get higher traffic than usual, they simply suspend my account. Because the load of their servers were increasing. They don't give a damn about your hard work. They are the worse I ever seen.

Don't ever, Seriously, Don't Purchase any service from them. They are the worst in the business.
Less
Bibin Mohan

WORST! YOUR WEBSITE GET HACKED EVERY TIME

1.2
Not just my website, all others customers websites on their servers are hacked.
The support team even don't know how to resolve the issue.
Today my WHM password is changed and hacked and I send a support mail to them to change t...Read Morehe password and sent me, and till now (around 4 hours now) they haven't changed it yet.
DONT TAKE.
Less
Catalin Corozanu
Catalin Corozanu from Romania,

Worst Hosting ever

1.2
I bought a reseller from them in november 2018, first few months there where no problems. After that, every month had at least 1 hour downtime, this few 3-4 months they had at least 2-3 hour a month downtime. They support sometime is useless, they answer very hard.

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

High quality independantly owned hosting company

Eleven2 is a US based hosting company, which also has data centers in the UK and Singapore, making it a global option that is able to meet the needs of just about any customer no matter where their audience is.  They have been in business since 2003 and make it a point to market the fact that they are an independently owned company.  They say that they are a financially strong company that has no plans of selling out to any of the larger hosting companies.

They offer all levels of hosting including shared, VPS, dedicated and more.  Within each of these categories they have quite a few different options, which helps to ensure that you will be able to find a good fit for you no matter the type of site you run.  Of course, with this much variety, it can also get confusing, especially for newer users.

Read More
8.8
SUPERB!
Rated by Michael Levanduski
  • User Friendly
    9
  • Support
    8
  • Features
    9
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

Quality hosting with great reliability

Eleven2 promises a 99.9% uptime guarantee for all their hosting packages.  If the uptime drops below the 99.9% level, you will get a partial credit on your bill for the amount of time that your site is actually down.

There have been some customer complaints on their social media site.  They were mostly focused around periods of slow response and occasional downtime.  This was likely with their shared hosting options, though that was not specified.

Their reliability is even better due to the fact that they have data centers in Texas, North Carolina, London and Singapore.  These data centers are all staffed for quick response to any issues.

Features

Many great features at all levels

There are many different hosting packages to choose from, which each come with their own set of features.  For the most part all the features that are listed in these pacakges are fairly standard for the type of hosting.  One nice thing about this company is that you get to select which of their data centers you want to be housed in.  This is great for customers who are targeting a geographic area of the world, and want their site hosted near that.

All of the options they offer are run on Linux servers, which are set up well.  If you're looking for a Windows option the only choice you'll have is to get an unmanaged dedicated server, which would really not be worth it anyway.

 

Support

Fast responses 24/7/365

Eleven2 offers 24/7 live support for all package levels which is very nice.  They do encourage you to use the helpdesk ticketing system when possible, but the live chat is also available.  They market the fact that they guarantee a response within 20 minutes to any tickets or other issues that are submitted.  They also have a phone line you can call in on, but that is not staffed 24 hours per day.

In addition to the technical support teams, they also offer a good knowledge base, video tutorials and much more to help you learn about your hosting and avoid problems on your own.

Pricing

Fair pricing at every level

From top to bottom the prices from this company are all right in line with the industry standard.  There are some packages that may seem like they are over priced at first, especially with the dedicated servers.  When you look at the specs that you get, however, you will quickly see that the prices aren't out of line at all.

If you are looking for reseller hosting options, the pricing for this is quite good.  It will give you the opportunity to charge a fair price to your customers and still make a nice profit.

Summary

Good hosting with a wide range of package options

Overall, you are going to get a good service from this company. They offer a variety of great services for customers at every levle, and do a good job with it.  No matter which data center you select or what price point you go with, you will find that you are getting everything you need.

Pros:

  • Many options and features to choose from
  • Privately owned company
  • Good customer service
  • 60 day money back guarantee

Cons:

  • Some history of slow response times
  • So many package options that it can be confusing

Eleven2 Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
S-100 10 GB 49.97 GB Unlimited $4.17 10 Details
S-200 250 GB 20 TB Unlimited $7.00 3.0 Details
S-300 500 GB 40 TB Unlimited $14.00 5.2 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VS-100 120 GB - 1 GB $34.30 6.0 Details
VS-200 240 GB - 2 GB $69.30 5.2 Details
VS-300 360 GB - 3 GB $104.30 5.2 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
DS-100 500 GB 2 x 3.00GHz 4 GB $199.00 5.2 Details
DS-200 2 TB 4 x 4.00GHz 8 GB $299.00 5.2 Details
DS-300 4 TB 6 x 2.00GHz 16 GB $499.00 5.2 Details
DS-400 8 TB 12 x 2.00GHz 32 GB $699.00 5.2 Details

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