Eleven2 Reviews and Expert Opinion

Based on 13 user reviews in 2 languages
4.8
POOR

Customer score for Eleven2

  • Reliability
    4.5 / 10
  • Pricing
    5.4 / 10
  • User Friendly
    4.6 / 10
  • Support
    4.5 / 10
  • Features
    4.8 / 10

Detailed Scores / Summary

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Bibin Mohan
India
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4
NEW

WORST! YOUR WEBSITE GET HACKED EVERY TIME

Service used: Resellers
Not just my website, all others customers websites on their servers are hacked.
The support team even don't know how to resolve the issue.
Today my WHM password is changed and hacked and I send a support mail to them to change t...Read More
Catalin Corozanu
Catalin Corozanu
Romania
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

Worst Hosting ever

Service used: Resellers
I bought a reseller from them in november 2018, first few months there where no problems. After that, every month had at least 1 hour downtime, this few 3-4 months they had at least 2-3 hour a month downtime. They support sometime is useless, they answer very hard.
Michael Ching
Michael Ching
United States
  • Reliability2
  • Pricing6
  • User Friendly4
  • Support2
  • Features6
4.0

Making a change after 10+ years with Eleven2

Service used: Shared - S-200
They are great when there are no issues, but beyond this, they're customer service has left much to desire over the years. I have been wanting to make the change for 3 years now, but haven't due to so many accounts and client acco...Read More
Carlos
Carlos
Oh wow - I am having the same issue with them I just lost a client's domain name and I had so much drama and lost a client because the recurring payment on domain mame didn't work and I never get receipts e-mails (not even on spam...Read More
Lincoln Mets
Lincoln Mets
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Eleven2 is Amazing!

Service used: Shared - S-100
Eleven2 has really saved me. I got my site hacked by not updating it for a few years and they had backups and the site and restored it all within 20 minutes. I've not really needed customer support because they've been up and rock...Read More
James Smith
James Smith
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Eleven2 Best Hosting Provider I Ever Used

Service used: VPS - VS-100
I've been using Eleven2 for about 4 years now. My site loads fast, their support is very quick at all hours of the day. When I ask them to call me, they do. Couldn't be happier.

Typical Eleven2 Prices

Service Monthly Price Range
Shared Hosting $4.17 - $14.00 3 plans
VPS $34.30 - $104.30 3 plans
Dedicated Server $199.00 - $699.00 4 plans
The Services & Prices are taken from www.eleven2.com

Eleven2 Expert Review 2020

Written by: Michael Lavnduski

Eleven2 Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski
Expert

Expert Overview

High quality independantly owned hosting company

Eleven2 is a US based hosting company, which also has data centers in the UK and Singapore, making it a global option that is able to meet the needs of just about any customer no matter where their audience is.  They have been in business since 2003 and make it a point to market the fact that they are an independently owned company.  They say that they are a financially strong company that has no plans of selling out to any of the larger hosting companies.

They offer all levels of hosting including shared, VPS, dedicated and more.  Within each of these categories they have quite a few different options, which helps to ensure that you will be able to find a good fit for you no matter the type of site you run.  Of course, with this much variety, it can also get confusing, especially for newer users.

Uptime & Reliability

Quality hosting with great reliability

Eleven2 promises a 99.9% uptime guarantee for all their hosting packages.  If the uptime drops below the 99.9% level, you will get a partial credit on your bill for the amount of time that your site is actually down.

There have been some customer complaints on their social media site.  They were mostly focused around periods of slow response and occasional downtime.  This was likely with their shared hosting options, though that was not specified.

Their reliability is even better due to the fact that they have data centers in Texas, North Carolina, London and Singapore.  These data centers are all staffed for quick response to any issues.

Features

Many great features at all levels

There are many different hosting packages to choose from, which each come with their own set of features.  For the most part all the features that are listed in these pacakges are fairly standard for the type of hosting.  One nice thing about this company is that you get to select which of their data centers you want to be housed in.  This is great for customers who are targeting a geographic area of the world, and want their site hosted near that.

All of the options they offer are run on Linux servers, which are set up well.  If you're looking for a Windows option the only choice you'll have is to get an unmanaged dedicated server, which would really not be worth it anyway.

 

Support

Fast responses 24/7/365

Eleven2 offers 24/7 live support for all package levels which is very nice.  They do encourage you to use the helpdesk ticketing system when possible, but the live chat is also available.  They market the fact that they guarantee a response within 20 minutes to any tickets or other issues that are submitted.  They also have a phone line you can call in on, but that is not staffed 24 hours per day.

In addition to the technical support teams, they also offer a good knowledge base, video tutorials and much more to help you learn about your hosting and avoid problems on your own.

Pricing

Fair pricing at every level

From top to bottom the prices from this company are all right in line with the industry standard.  There are some packages that may seem like they are over priced at first, especially with the dedicated servers.  When you look at the specs that you get, however, you will quickly see that the prices aren't out of line at all.

If you are looking for reseller hosting options, the pricing for this is quite good.  It will give you the opportunity to charge a fair price to your customers and still make a nice profit.

Summary

Good hosting with a wide range of package options

Overall, you are going to get a good service from this company. They offer a variety of great services for customers at every levle, and do a good job with it.  No matter which data center you select or what price point you go with, you will find that you are getting everything you need.

Pros:

  • Many options and features to choose from
  • Privately owned company
  • Good customer service
  • 60 day money back guarantee

Cons:

  • Some history of slow response times
  • So many package options that it can be confusing
Read the full expert review Visit Eleven2 See plans & pricing

Eleven2 Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
S-100 10 GB 49.97 GB $4.17 10
S-200 250 GB 20 TB $7.00 4.0
S-300 500 GB 40 TB $14.00 4.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
VS-100 120 GB 1 GB $34.30 6.0
VS-200 240 GB 2 GB $69.30 4.8
VS-300 360 GB 3 GB $104.30 4.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
DS-100 500 GB 4 GB $199.00 4.8
DS-200 2 TB 8 GB $299.00 4.8
DS-300 4 TB 16 GB $499.00 4.8
DS-400 8 TB 32 GB $699.00 4.8
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