Expert Overview
Shared hosting for small to medium sized sites
EJHost is more than a web hosting company. They also provide email hostin, SEO and other services that are commonly used along with hosting services. When it comes just to hosting, however, they offer only shared hosting, and then a reseller option as well. The shared hosting packages are well put together and will allow you to host most types of simple sites without a problem. They claim to configure their servers specifically for the most common content management systems, such as WordPress, Joomla and others. The company doesn't really say how long they have been in business, but from what I have been able to find, they are well established. They have two data centers that they use, and they can have your new web hosting package set up within seconds. Overall, this is a good company that seems to be able to provide quality hosting for anyone who is looking for a shared hosting solution. As long as you don't think you'll 'outgrow' this type of hosting, it is an excellent choice.
Uptime & Reliability
Very stable hosting
This company has their primary data center in Wilmington, DE and it seems to be of the highest quality. They offer full backups every day, and a 99.9% uptime guarantee. What is really nice about this company is that in addition to the uptime guarantee, they also display the actual uptime for each of their servers. This is a great little perk that can show you just how good their hosting really is. Their best servers are running at 100% uptime for 90 days, and the lowest is still at 99.72% over 90 days, which is still very respectable.
Features
Typical features plus a few nice extras
Most of the features that you get are pretty standard for shared hosting. Things like the amount of disk space and bandwidth, for example, are right in line with other companies. One nice thing that they offer is their Google Analytics setup. This makes it easy to start tracking your traffic and other items from the moment you begin your site. While doing it yourself is not hard, it is nice that they will do it for you too. In addition to their normal hosting features they also offer dedicated email hosting and SEO services too. If you need this type of thing, it is nice to be able to have it all with one company.
Support
Quality support for most issues
The technical support is quite good, though it is a little complicated. Most general support issues only get a response between 10AM and 6PM, and you have to use their ticketing system. If your site is actually down, they do have 24/7 support and get back to you within 2 hours or less. They don't offer call in numbers, but they can call you back on the phone if needed. They have some very nice self-help tools including a good knowledge base, and some video tutorials to help you get the knowledge you need to avoid most types of problems.
Pricing
Fair hosting prices for each of their packages
They only have three hosting packages to choose from, and they are all quite nice. The prices may appear slightly higher than normal at first glance, but it is because they are higher quality as well. You don't have to worry about the servers getting oversold or other issues like that. Of course, if you're just looking for the most basic of shared hosting and don't need anything extra, then you may not want to go with this company.
Summary
Focused only on shared hosting
If you are looking for a shared hosting company, but don't want to have to worry about things like slow load times or other issues common to this type of hosting, this is a great company to consider. They make it easy to choose a package, and you will get very reliable hosting with good support. Pros:
- Very reliable hosting
- Easy to choose from packages
- Focused on quality
Cons:
- No VPS or dedicated hosting options
- No 'bottom end' shared hosting options
- No call in phone number
