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Worst customer service and technical support zero
Poor now and the annual increase is chronic. Lost the plot in my view and rigid policy of no refund
As customer unfriendly as it gets.
To quote from thei...Read More
Fradulent trade practices - Avoid easyspace at all costs
A well established UK hosting company with lots of options
EasySpace has been offering hosting services to people in the UK since 1997. They are part of the well known iosmart PLC, which owns several other hosting companies, all of which have a good reputation.
Unlike many other hosting companies, EasySpace is not specialized toward one target group. They offer all types of hosting services, including shared, VPS, dedicated and more. Whatever it is that you need, this company is able to provide it. For many, this is a nice perk because you can start out at a lower package, and move up as you need it.
They have a lot of great options to choose from, and finding the right one for you is made each on their website, which is well laid out and easy to follow.
Uptime & Reliability
Hosting company offers 100% uptime guarantee
EasySpace is one of the few hosting companies that offers a 100% up time guarantee for all their hosting packages. Whether you are using a basic shared hosting option or their highest end dedicated servers, you can expect your site to be up at all times.
They don't make it clear what types of refunds or other benefits you'll get if the site does go down, but the fact that they guarantee this type of up time does imply some sort of compensation if you find your site is unavailable.
They have six data centers in the UK, which they use to help build in redundancy to their hosting. This helps ensure they don't have any unplanned outages.
Many great plans and features with custom solutions available
You will have many great features to choose from when you sign up with EasySpace. For those looking at entry level sites, they have four shared plans to choose from. Three of them area fairly standard, with features that you can find at most any hosting company. The fourth, however, is a little differnet. They call it the 'pic n' mix' plan, and it allows you to customize the features that you want.
This is a nice option since so many of the shared hosting plans really have more than most people will ever use, or else they are missing some key items that people want.
THey have SSD drives on many of their servers, which you can specifically request. They also offer both Windows and Linux hosting. If you want to promote a mobile website, they have the popular goMobi services that help you to create a nice looking mobile optimized version of your page.
Great technical support team with fast response
In the event that you have any type of technical problems, you will be able to get them resolved quite quickly. The one problem is that they don't have a toll free number. Depending on where you are clalling from, you may need to pay long-distance charges.
Their technical support staff is located in the UK, however, so that is a nice perk. When you call or submit a ticket, you will get rapid response from qualified technicians.
Fair prices though somewhat confusing
The prices that are offered by EasySpace are in line with industry standards in the UK. The problem, however, is that they can be somewhat confusing. With so many different hosting packages, and optional add on features, it can be hard to know exactly what you'll be paying until after you've gone through several steps.
You definitely get what you pay for with this hosting company though. As you move up from shared hosting to VPS and then dedicated server options, the price goes steadily up as well. Overall, the prices are fair for what you get.
Great hosting option for UK customers
Anyone who is looking to do business in the UK will definatly want to give EasySpace a close look. No matter what type of hosting needs you have, the chances are quite good that they will be able to meet them without any problem.
- 24/7 support
- Customizable shared hosting packages
- Shared hosting, VPS, and Dedicated hosting available
- Six data centers
- 100% up time guarantee
- No toll free number for technical support
- Pricing can sometimes be confusing (though still fair)
- Some customers in the past complained about their sites being blocked by Google due to malware. This seems to have been fixed now though.