EasySpace Reviews and Expert Opinion

Based on 10 user reviews in 1 language
3.4
POOR

Customer score for EasySpace

  • Reliability
    3.6 / 10
  • Pricing
    3.0 / 10
  • User Friendly
    3.4 / 10
  • Support
    3.6 / 10
  • Features
    3.4 / 10

Detailed Scores / Summary

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Bharat Gandhi
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worst customer service and technical support zero

Service used: Shared
I have been loyal customer of Easy space for more than 18 years. Yet they treat us with contempt. The sales manager makes promises which he does notkeep. When you have problems with your server the technical department always blame the issues on your coding. Not true.
Mike Morrison
Spain
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Poor now and the annual increase is chronic. Lost the plot in my view and rigid policy of no refund

Service used: Dedicated Server
Avoid auto renew or lose your money for a year as it will be hard to get it cancelled. I expect to lose £179 having moved to Spain and Australia and having used auto renew they will not cancel only offering 2 free months a year fr...Read More
John
John
Our company got stung with automatic renewal 1 month prior to renewal date. Couldn't careless attitude. Wish we never signed up with them. Ripoff crooks unethical and immoral
David Martin
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

As customer unfriendly as it gets.

As with another reviewer they took money ahead of the due date with no reminder it was coming. When I tried to cancel immediately I was told that I could not cancel because they had already taken the payment!

To quote from thei...Read More
Abhijit Bhattacharjee
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Fradulent trade practices - Avoid easyspace at all costs

Service used: Dedicated Server
I have used easyspace for over 10 years, but this year I found them taking out money from my account on two occasions (for webhosting and domain registration) without any notification to me. That too, two months before the current...Read More
Mustafa Hassan
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

complete rip-off

1. Automatically take your money for expiring domain with NO NOTIFICATION whatsoever.

2. They charge £20.15 to renew a .co.uk domain. This is double what it would cost to register a new domain.

3. If you want to move a domai...Read More
1 2

Typical EasySpace Prices

Service Monthly Price Range
Shared Hosting $3.20 - $12.78 3 plans
VPS $15.98 - $31.98 3 plans
Cloud Hosting $62.40 - $211.20 3 plans
The Services & Prices are taken from www.easyspace.com

EasySpace Expert Review 2020

Written by: Michael Lavnduski

EasySpace Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    10 / 10
9
Rated by Michael Lavnduski

Expert Overview

A well established UK hosting company with lots of options

EasySpace has been offering hosting services to people in the UK since 1997.  They are part of the well known iosmart PLC, which owns several other hosting companies, all of which have a good reputation.

Unlike many other hosting companies, EasySpace is not specialized toward one target group.  They offer all types of hosting services, including shared, VPS, dedicated and more.  Whatever it is that you need, this company is able to provide it.  For many, this is a nice perk because you can start out at a lower package, and move up as you need it.

They have a lot of great options to choose from, and finding the right one for you is made each on their website, which is well laid out and easy to follow.

Uptime & Reliability

Hosting company offers 100% uptime guarantee

EasySpace is one of the few hosting companies that offers a 100% up time guarantee for all their hosting packages.  Whether you are using a basic shared hosting option or their highest end dedicated servers, you can expect your site to be up at all times.

They don't make it clear what types of refunds or other benefits you'll get if the site does go down, but the fact that they guarantee this type of up time does imply some sort of compensation if you find your site is unavailable.

They have six data centers in the UK, which they use to help build in redundancy to their hosting.  This helps ensure they don't have any unplanned outages.

Features

Many great plans and features with custom solutions available

You will have many great features to choose from when you sign up with EasySpace.  For those looking at entry level sites, they have four shared plans to choose from.  Three of them area fairly standard, with features that you can find at most any hosting company.  The fourth, however, is a little differnet.  They call it the 'pic n' mix' plan, and it allows you to customize the features that you want.

This is a nice option since so many of the shared hosting plans really have more than most people will ever use, or else they are missing some key items that people want.

THey have SSD drives on many of their servers, which you can specifically request.  They also offer both Windows and Linux hosting.  If you want to promote a mobile website, they have the popular goMobi services that help you to create a nice looking mobile optimized version of your page.

Support

Great technical support team with fast response

In the event that you have any type of technical problems, you will be able to get them resolved quite quickly.  The one problem is that they don't have a toll free number.  Depending on where you are clalling from, you may need to pay long-distance charges.

Their technical support staff is located in the UK, however, so that is a nice perk.  When you call or submit a ticket, you will get rapid response from qualified technicians.

Pricing

Fair prices though somewhat confusing

The prices that are offered by EasySpace are in line with industry standards in the UK.  The problem, however, is that they can be somewhat confusing.  With so many different hosting packages, and optional add on features, it can be hard to know exactly what you'll be paying until after you've gone through several steps.

You definitely get what you pay for with this hosting company though.  As you move up from shared hosting to VPS and then dedicated server options, the price goes steadily up as well.  Overall, the prices are fair for what you get.

Summary

Great hosting option for UK customers

Anyone who is looking to do business in the UK will definatly want to give EasySpace a close look.  No matter what type of hosting needs you have, the chances are quite good that they will be able to meet them without any problem.

Pros:

  • 24/7 support
  • Customizable shared hosting packages
  • Shared hosting, VPS, and Dedicated hosting available
  • Six data centers
  • 100% up time guarantee

Cons:

  • No toll free number for technical support
  • Pricing can sometimes be confusing (though still fair)
  • Some customers in the past complained about their sites being blocked by Google due to malware.  This seems to have been fixed now though.
Read the full expert review Visit EasySpace See plans & pricing

EasySpace Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
3 GB Unlimited $3.20 3.4
Unlimited 10 TB $6.38 2.0
Unlimited Unlimited $12.78 2.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
10 GB 2 GB $15.98 10
10 GB 1 GB $23.98 3.4
10 GB 640 MB $31.98 3.4

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
10 GB 1 GB Unlimited $62.40 2.0
20 GB 2 GB Unlimited $115.20 3.4
40 GB 4 GB Unlimited $211.20 3.4
A Free Domain is included when purchasing any hosting service from EasySpace
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