DreamHost Reviews and Expert Opinion

Based on 265 user review in 5 languages

Customer score for DreamHost

  • Reliability
    9.1 / 10
  • Pricing
    8.9 / 10
  • User Friendly
    8.8 / 10
  • Support
    9.0 / 10
  • Features
    8.8 / 10

Detailed Scores / Summary

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J. Colon
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10

Longtime Dreamhost Fan Gives Props

Service used: Shared
I've been with Dreamhost for a long time. Never had a problem. Excellent customer support and documentation. Many supported CMS options and the new DreamObjects services looks great. There a lot of options for hosting but Dreamhost always wins out for me.
Pierre Marsan
  • Reliability8
  • Pricing10
  • User Friendly8
  • Support10
  • Features10

Troublefree and outstanding customer service

Service used: Shared
• Customer service
• Trouble free one click install
• Good price

• Few down time
• Could have more choice of one click install
Sam Kavanagh
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support10
  • Features8

Reliable and Good Customer Service!

Service used: Shared
Dreamhost are what I want out of a company, reliable service, good communications. The tech support gets back to you fairly quickly. As long as they continue improving as they have been over the years I've been with them, then I'll continue to host with them...
Michael Cooper
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10

I recommend Dreamhost to clients and friends

Service used: VPS
Whenever I've had an issue even on things they officially don't support the support personnel have been great about helping anyway. The speed issues may be caused by the software I'm running for my site.
Ken Anderson
  • Reliability6
  • Pricing8
  • User Friendly6
  • Support4
  • Features8

Dreamhost used to be much better than it is now

Service used: Shared
I have been a Dreamhost customer side 2006. For the first few years, Dreamhost was a very good hosting company. One of its best features was its tech support. However, for the past few years, its tech support has become its worst ...Read More
  • Reliability9
  • Pricing8
  • User Friendly9
  • Support10
  • Features9

established hosting service with good customer support

Service used: Shared
I worked for a small hosting company in the 1990s, and have since used two major hosting services (GoDaddy and Hostgator) and three smaller ones. Dreamhost has been my primary hosting service for seven years. I have a standard sha...Read More
Lucien Sabre
  • Reliability10
  • Pricing5
  • User Friendly9
  • Support9
  • Features9

Definitely recommended host

Service used: Shared
I've been hosted on a friend's shared account on DreamHost for a little less than two years.
During this span, I only had two major downtimes - each of them lasting no more than a couple of hours - and I had to contact suppo...Read More
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Typical DreamHost Prices

Service Monthly Price Range
Shared Hosting $7.95 1 plans
VPS $15.00 - $120.00 4 plans
Dedicated Server $149.00 - $279.00 2 plans
Cloud Hosting $4.50 - $48.00 3 plans
The Services & Prices are taken from www.dreamhost.com

DreamHost Expert Review 2018

Written by: Ilya Hazanov

DreamHost Rating

  • Reliability
    9.2 / 10
  • Pricing
    7.8 / 10
  • User Friendly
    6.5 / 10
  • Support
    3 / 10
  • Features
    7 / 10
Rated by Ilya Hazanov

DreamHost: Not Cheapest, But Cool Features

This is a web host that promises a very rare 100% uptime money-back guarantee with a free two-week trial. They aren’t competing for the lowest price, but they say they’ll do more for you and win you over on quality. If you’re not happy in your first 97 days, you get your money back, no questions asked. Given their service promises, it’s a bizarre twist that DreamHost does not offer user-driven life phone support. Instead, they only offer a ticketed system and a callback service (with some packages, and the number of callbacks is limited even then). With one-year and two-year contracts to choose from, you’re looking at either a shared hosting plan, VPS, or dedicated hosting plan. The two-year plan doesn’t really offer enough of a discount to make the commitment worth it.

Uptime & Reliability


Wow! 100% Uptime Guarantee

Although 99.9% uptime is the general promise made by web hosts, DreamHost made the rare step forward and brought it all the way to 100%. Our tests and external reviews show stellar uptime reports. However, if they break that promise, you only get a free day of service for each hour of outage, which seems a little light in terms of penalization. Security is paramount to DreamHost, and they offer 50 GB of automatic backups. They also include improved security through passwords on directories and other forms of boosted website security.



Robust Features Plus the Basics

You don’t just get all the unlimited basics that many web hosts offer – like domains, bandwidth, disk space, email accounts, and MySQL 5 databases – but you get advanced features, too. You also get free domain registration, support for multiple coding languages (PHP5, Perl, Python, etc), website traffic statistics, and a variety of plugins, platforms and other solutions. DreamHost also starts you off with a $100 Google AdWords credit when you launch the included promotional campaign starter.
Feature Description
BandwidthUnlimited bandwidth is included in all packages.t
Disk SpaceUnlimited disk space is included in all packages.
Website BuilderDreamHost doesn’t include any site builders, but you can install an add-on like WordPress with a single click.
Email AccountsUnlimited email accounts are included in all packages.
Shopping CartsDreamHost doesn’t include any e-commerce solutions, but you can install an add-on like ZenCart with a single click.
StatsAnalog is the default stats package for DreamHost, but Webalizer is also available.t
FTP AccountUnlimited FTP accounts are included in all packages, though for anonymous FTP you must pay a fee to get a unique IP.
Multiple DomainsAn unlimited number of domains are included in all packages.



Limited Support

DreamHost has a wealth of functions, but that’s tempered by the somewhat limited technical support. Their tutorials, wiki, and user forums are wonderful, and kudos to them for their dedication to social media, but you can’t connect via live chat or an outgoing phone call. They promise to respond to support emails within 24 hours, which isn’t the best.  Even then, the quality of your support technicians is inconsistent.



Better Deals on Longer Terms

DreamHost is on the expensive side of the web hosting world.  However, if you are ready to commit to a longer contract, you can get a much better deal. Most packages don’t include an e-commerce solution, so plan to spend another $30 per month for its CafeCommerce platform. One bonus with DreamHost is that it does have the capability to take care of you as you grow, so if you get to the point where you need a VPS or a dedicated server, DreamHost can fill that role for you. VPS plans start at $15 per month, and dedicated server plans start at $99 per month.

User Friendly


Easy Setup

Users used to cPanel will notice (or miss)  its absence. DreamHost has created their own control panel, which is easy to use; you just need to take a moment to get used to it. If you had a cPanel account before, you don’t have to start entirely from scratch; you can actually import your information (including all settings), with an “importer” feature.


This host offers packages starting on the more basic end going all the way through to to dedicated hosting. The big downside is the lack of live chat or phone support. PROS
  • Familiar cPanel
  • 100% uptime guarantee
  • 2-week trial, 97-day money back guarantee
  • Unlimited basic features (domains, emails, bandwidth, MySQL databases, etc.)
  • Ability to grow with your company
  • No live phone or chat support
  • Poor support
  • Slow web loads
Read the full expert review Visit DreamHost See plans & pricing

DreamHost Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
Unlimited Unlimited Unlimited $7.95 4.5

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
30 GB - 1 GB $15.00 8.9
60 GB - 2 GB $30.00 8.9
120 GB - 4 GB $60.00 8.9
240 GB - 8 GB $120.00 8.9

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1000 GB 4 cores 4 GB $149.00 8.9
1.95 TB 12 cores 16 GB $279.00 8.9

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
80 GB 1 core 512 MB Unlimited $4.50 8.9
80 GB 1 core 2 GB Unlimited $12.00 8.9
80 GB 4 cores 8 GB Unlimited $48.00 8.9
A Free Domain is included when purchasing any hosting service from DreamHost
Submit a DreamHost Coupon

Server Locations

Los Angeles

DreamHost Refund & Cancellation Policy

  • 97-day money back guarantee on Shared hosting plans only, that have been paid with Credit Card or Google Checkout

  • Refund does not apply for dedicated server or VPS hosting charges
  • Refunds to not apply for the following payment methods: PayPal, Checks, Money Orders, Cashiers Check

See the complete and updated policy by DreamHost: wiki.dreamhost.com/Refunds‎

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