DreamHost Reviews and Expert Opinion

Based on 265 user review in 5 languages

Customer score for DreamHost

  • Reliability
    9.1 / 10
  • Pricing
    8.9 / 10
  • User Friendly
    8.8 / 10
  • Support
    9.0 / 10
  • Features
    8.8 / 10

Detailed Scores / Summary

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jellina smith
  • Reliability8
  • Pricing6
  • User Friendly10
  • Support6
  • Features6

Cheap web design and hosting service

Service used: VPS
Dreamhost is pretty great. I love the Cpanel hosting and uptime but

the customer support could be better. It is a decent cost to benefit

ratio bet if they gave a free domain to Cpanel hosting and people who

want to code t...Read More
Mac Seah
  • Reliability6
  • Pricing8
  • User Friendly8
  • Support2
  • Features6

12 hours site down. No support available.

Service used: Dedicated Server
Where are the admins in Dreamhost? I upgraded my dedicated server to better handle my site. Turns out when there was a problem with the move from the old dedicated server to the new dedicated one, no one knew about it until I cont...Read More
WOW, It has been three days since I have not been able to access my Dreamhost email / webmail and thus I have projects being held up for work as a direct result. Three days is far too long to have no access to one's email in any c...Read More
Nick Papamanolis
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support6
  • Features2

They are good but...

Service used: Shared
Used shared hosting. They really have good shared with SSH access and many other things with shared this is amazing.
But just got account disabled for some illegal content which at the beginning they said you can use shared hosti...Read More
Elliot Gluck
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

DreamHost stole my money after I cancelled my hosting service.

Service used: Shared
I started using DreamHosts services for shared hosting in August, and cancelled my service in October because I no longer needed my website. It was my assumption that after I cancelled my service, my account would no longer be bil...Read More
Jeffrey Schrimmer
United States
  • Reliability6
  • Pricing6
  • User Friendly2
  • Support2
  • Features4

choose an alternative company, not good news.

Service used: Dedicated Server
Look at the positive reviews, they almost read like canned responses right? I would question if they were true reviews or a purchased reviewer program.

We chose this hosting company nearly 4.5 years ago to host several of our s...Read More
Andrew Waldbillig
United States
  • Reliability8
  • Pricing6
  • User Friendly2
  • Support2
  • Features4

An Unsettling Change

Service used: VPS
Up until about six months ago, DreamHost was the perfect host. Their customer service was always friendly and ready to help and I felt good recommending them to my friends and family. Unfortunately that has changed recently. Recen...Read More

Typical DreamHost Prices

Service Monthly Price Range
Shared Hosting $7.95 1 plans
VPS $15.00 - $120.00 4 plans
Dedicated Server $149.00 - $279.00 2 plans
Cloud Hosting $4.50 - $48.00 3 plans
The Services & Prices are taken from www.dreamhost.com

DreamHost Expert Review 2018

Written by: Ilya Hazanov

DreamHost Rating

  • Reliability
    9.2 / 10
  • Pricing
    7.8 / 10
  • User Friendly
    6.5 / 10
  • Support
    3 / 10
  • Features
    7 / 10
Rated by Ilya Hazanov

DreamHost: Not Cheapest, But Cool Features

This is a web host that promises a very rare 100% uptime money-back guarantee with a free two-week trial. They aren’t competing for the lowest price, but they say they’ll do more for you and win you over on quality. If you’re not happy in your first 97 days, you get your money back, no questions asked. Given their service promises, it’s a bizarre twist that DreamHost does not offer user-driven life phone support. Instead, they only offer a ticketed system and a callback service (with some packages, and the number of callbacks is limited even then). With one-year and two-year contracts to choose from, you’re looking at either a shared hosting plan, VPS, or dedicated hosting plan. The two-year plan doesn’t really offer enough of a discount to make the commitment worth it.

Uptime & Reliability


Wow! 100% Uptime Guarantee

Although 99.9% uptime is the general promise made by web hosts, DreamHost made the rare step forward and brought it all the way to 100%. Our tests and external reviews show stellar uptime reports. However, if they break that promise, you only get a free day of service for each hour of outage, which seems a little light in terms of penalization. Security is paramount to DreamHost, and they offer 50 GB of automatic backups. They also include improved security through passwords on directories and other forms of boosted website security.



Robust Features Plus the Basics

You don’t just get all the unlimited basics that many web hosts offer – like domains, bandwidth, disk space, email accounts, and MySQL 5 databases – but you get advanced features, too. You also get free domain registration, support for multiple coding languages (PHP5, Perl, Python, etc), website traffic statistics, and a variety of plugins, platforms and other solutions. DreamHost also starts you off with a $100 Google AdWords credit when you launch the included promotional campaign starter.
Feature Description
BandwidthUnlimited bandwidth is included in all packages.t
Disk SpaceUnlimited disk space is included in all packages.
Website BuilderDreamHost doesn’t include any site builders, but you can install an add-on like WordPress with a single click.
Email AccountsUnlimited email accounts are included in all packages.
Shopping CartsDreamHost doesn’t include any e-commerce solutions, but you can install an add-on like ZenCart with a single click.
StatsAnalog is the default stats package for DreamHost, but Webalizer is also available.t
FTP AccountUnlimited FTP accounts are included in all packages, though for anonymous FTP you must pay a fee to get a unique IP.
Multiple DomainsAn unlimited number of domains are included in all packages.



Limited Support

DreamHost has a wealth of functions, but that’s tempered by the somewhat limited technical support. Their tutorials, wiki, and user forums are wonderful, and kudos to them for their dedication to social media, but you can’t connect via live chat or an outgoing phone call. They promise to respond to support emails within 24 hours, which isn’t the best.  Even then, the quality of your support technicians is inconsistent.



Better Deals on Longer Terms

DreamHost is on the expensive side of the web hosting world.  However, if you are ready to commit to a longer contract, you can get a much better deal. Most packages don’t include an e-commerce solution, so plan to spend another $30 per month for its CafeCommerce platform. One bonus with DreamHost is that it does have the capability to take care of you as you grow, so if you get to the point where you need a VPS or a dedicated server, DreamHost can fill that role for you. VPS plans start at $15 per month, and dedicated server plans start at $99 per month.

User Friendly


Easy Setup

Users used to cPanel will notice (or miss)  its absence. DreamHost has created their own control panel, which is easy to use; you just need to take a moment to get used to it. If you had a cPanel account before, you don’t have to start entirely from scratch; you can actually import your information (including all settings), with an “importer” feature.


This host offers packages starting on the more basic end going all the way through to to dedicated hosting. The big downside is the lack of live chat or phone support. PROS
  • Familiar cPanel
  • 100% uptime guarantee
  • 2-week trial, 97-day money back guarantee
  • Unlimited basic features (domains, emails, bandwidth, MySQL databases, etc.)
  • Ability to grow with your company
  • No live phone or chat support
  • Poor support
  • Slow web loads
Read the full expert review Visit DreamHost See plans & pricing

DreamHost Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
Unlimited Unlimited Unlimited $7.95 4.5

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
30 GB - 1 GB $15.00 8.9
60 GB - 2 GB $30.00 8.9
120 GB - 4 GB $60.00 8.9
240 GB - 8 GB $120.00 8.9

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1000 GB 4 cores 4 GB $149.00 8.9
1.95 TB 12 cores 16 GB $279.00 8.9

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
80 GB 1 core 512 MB Unlimited $4.50 8.9
80 GB 1 core 2 GB Unlimited $12.00 8.9
80 GB 4 cores 8 GB Unlimited $48.00 8.9
A Free Domain is included when purchasing any hosting service from DreamHost
Submit a DreamHost Coupon

Server Locations

Los Angeles

DreamHost Refund & Cancellation Policy

  • 97-day money back guarantee on Shared hosting plans only, that have been paid with Credit Card or Google Checkout

  • Refund does not apply for dedicated server or VPS hosting charges
  • Refunds to not apply for the following payment methods: PayPal, Checks, Money Orders, Cashiers Check

See the complete and updated policy by DreamHost: wiki.dreamhost.com/Refunds‎

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