DotEasy provide a fairly affordable way for you to get your site hosted, by offering a basic feature set, along with the ability to be able to upgrade to individual features for additional monthly fees. Despite the added costs on top of the normal upgrade costs the service balances itself out with good customer service support and an easy to use website-builder, for beginners looking for a simple way to get a site created.
Reliability
Strong System Backed Up With Money Back Guarantee
There isn’t much information that is offered on the site it terms of reliability, there is no talk of data centres of what they have in place if a server was to fail. Neither is there any information on uptime. This isn’t necessarily a bad thing however, of course it would give a confidence boost to be able to read about reliability, but from online reviews I can see that there isn’t many issues in terms of uptime or reliability. DotEasy also provide a 30-day money back guarantee to its customers which does help balance things out a little.
Features
Unlimited Plan Offers Great Features
There is a basic plan for $1.95 per month which is ideal for personal setups but what you really want to cast your eye over is the $4.95 per month unlimited plan which comes steeped in features and tools that you are sure to find handy.
You will receive 100GB of SSD storage, a free domain, and unlimited storage, bandwidth, databases and email accounts within that low $4.95 price, but you will also be able to take advantage of other free tools such as a web builder, CPanel and an easy to build forum.
There are managed hosting solutions and cloud hosting solutions available, that do come at a higher price but offer SSL certificates, and full website backups.
Support
Good Support Channels With Video Tutorials
DotEasy have a great Support portal on the site which offers a selection of ways that you can get in touch with them, or find answers to questions. Live chat, ticket systems, phone and call back services are all available to utilize.
They even offer a contact address, and a case tracking feature where you can follow any service tickets that you may have submitted. A knowledge base and video tutorial section are also on hand for you to learn from.
- Video Tutorials
- Case Tracking
- Live chat
- Knowledge Base
- Ticket System
- Live chat isn’t 24/7
- No direct email address
Pricing
Very Affordable Hosting Packages with Great Tools
The prices offered by DotEasy tend to range from the cheap to the more expensive depending on what type of hosting you are after. All hosting comes with a 30-day money back guarantee should you not be happy with the service provided.
If you are looking for the basic of the basic then you can pickup the starter plan for $1.95, but this does come with limited features and functionality. The popular plan is $4.95 which is an unlimited shared hosting option, and should suit most small to medium scaled businesses.
For the larger plans you are looking at plans that range from $29 up to $39, with the $39 plan being cloud hosting which is a reasonable price for this type of solution.
User-Friendly
CPanel Comes With Each Hosting Plan
Everyone wants a control panel they either know of or can easily pick-up if they have never used on before. With CPanel, you are in great hands as it is offered across 90% of web hosting companies out there, and comes packed full of useful tools and features to make the most of your site and the hosting solution.
If you have never used CPanel then don’t worry as it is very user-friendly and can be navigated around within a few minutes, so you will quickly learn where every tool is located.
The DotEasy site itself isn’t too bad and offers good navigation and functionality, but can get a little confusing in areas, and you may find yourself lost when trying to find a particular hosting option.
Summary
A Solid Hosting Service With Plenty of Options to Choose From
Generally speaking the service offered by DotEasy is good, and the prices are very much in-line with what you would expect from a hosting company. Some information is unclear and some is missing, so we can’t really provide accuracy to the reliability of the host, we can just take details from reviews that have been left by customers which is mostly positive.
The support options are great, they are only missing social assistance, and they are very user-friendly.
Pros
- Good prices
- Solid support area
- 30-day money back guarantee
- CPanel
Cons
- Unclear on reliability and uptime
- Lack of features in basic plan
- No social support