Colombia Dominios has been around since 2004 offering web hosting, domain registration, SEO services and SSL certificates. They have become very focused on customer service and providing their customers with exceptional services and support for their hosting needs. As a large and quickly growing company, they want to assure their customers with the security of their data and also be available for customers when server problems or other issues arise.
They claim their support team is carefully selected to have much experience and training required for their high standards of customer care and support services to their customers. Their infrastructure and data centers tout high level security systems and environmental safeguards to protect from unauthorized entry and environmental emergencies. Though they are a Colombian company, their datacenters are located in Dallas, Texas, which makes them a reliable option for US-based customers and companies.
Uptime & Reliability
99.9% uptime guarantee with frequent backups
Constant monitoring of data centers and high tech technology allows this company to offer a 99.9% uptime. They have regular backup and monitoring included in all their package options and you may upgrade to more advanced monitoring and backup to secure your data even more.
Features
Several nice hosting options with all the features you need
Colombia Dominio has a number of shared hosting package options depending on your power needs, and the most basic option comes with 3 GB of space and unlimited monthly traffic, but with limited features and not much customizability. As package options increase, more features are included in addition to all of the basic features included such as 24/7 monitoring and basic support, cPanel, and a variety of software packages to download. Domains are sold separately in all of their packages, so are not included when you purchase package options. Additionally, they offer dedicated and reseller server package options if that is something you are looking for.
This company also offers combination packages that group a number of their service options together to get you a well-rounded start to your hosting needs be they personal or business. They also offer domain registration, transfer, and hosting and package options if you need both for your business start-up. Additional servers include amped-up support packages, SSL certificates, search engine optimization, advanced backup, and mobile application development.
Support
Excellent technical support teams
Colombia Dominio offers a 24/7 support network to meet your needs, demands and concerns. They offer an email ticketing system that seems to be fairly reliable based on their 24/7 accessibility. They also offer live chat from 8am-5pm Monday through Fridays. Otherwise, they work via a 24/7 ticketing systems. Additionally, they have a knowledge base for quick fixes and common concerns. With support call centers located in many cities across the US and South America, they are able to provide their 24/7 support.
Pricing
Fair prices with custom options
Basic personal packages with 3 GB of storage and unlimited email accounts and monthly traffic start at $24 dollars a year, which is pretty inexpensive for this type of hosting plan. All of their packages come with their standard set of features, which are pretty loaded compared to other hosting companies. Dedicated server packages start at $110 a month and come with loaded features and additional add-ons depending on what you are looking for.
This pricing is pretty standard for dedicated server packages. Domain registration starts at $15 a year for a .com, .net, or .org address, which is slightly higher than average. One thing this company does that is fairly unique is offer package combinations that get you your server option package, domain hosting or registration, and website construction all in one package. These packages start at $99 a month and go up from there based on what you are looking for.
Summary
Very nice hosting option for most types of sites
This company’s home office is based in Bogota, Colombia, but they obviously have an international vision to provide hosting services globally. Pricing is on the average side for their hosting options, and combination packages offer an interesting mix of services that can be available to customers.
Pros:
- 24/7 ticketing system
- Highly skilled technical support staff
- Combo package options
- 99.9% uptime
Cons:
- Limited live chat options
- Primarily offering annual payment options