Cloudways Reviews and Expert Opinion

Based on 361 user review in 5 languages
9.3
SUPERB!

Customer score for Cloudways

  • Reliability
    9.4 / 10
  • Pricing
    9.2 / 10
  • User Friendly
    9.3 / 10
  • Support
    9.4 / 10
  • Features
    9.3 / 10

Detailed Scores / Summary

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Bob X
Australia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Bob X

Service used: Cloud
The best cloud hosting server I have used and couldn't rate them higher.

In the past 1.5 years and I haven't experienced any server issues from Cloudways and will definitely recommend them to anyone. If you are looking for a re...Read More
Mahin Akram
Pakistan
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support8
  • Features8
8.4

Good work team cloudways I personaly appreciated your efforts

Service used: Cloud
Its user friendly and easy to manage and support center ready to answer 24/7
Fabio Tielen
Belgium
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Excellent service & support

Service used: Cloud
Very stable, reliable and fast hosting service.
Console is missing a few intuitive elements to make it more easier and clear to use, but overall very good control panel.
Support is always very helpful, gives examples and links to get issues solved ASAP.

Very proud to be Cloudways customer.
Alan Smiles
Spain
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6

Best Hosting I Have Ever Had

Service used: Cloud
At a personal level this is the best hosting I have had in the 20 years I have been building websites. The servers are fast (I have cloud hosting with another provider and even with all the extra CPU's and Ram that I can buy it do...Read More
Butch Ewing
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Excellent Resource for Agencies and Hobbyists

Service used: Cloud
I have used many cloud-based hosting platforms. I have grown to really love DigitalOcean cloud computing, but I didn't like spending so much time in the setup and I was never certain that I did it correctly. I'm a Developer not a ...Read More
Jack Rogers
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features4
2.4

Worst Managed Hosting Possible

Service used: Cloud
This company will hold you hostage if you choose to host with them and do everything they can to restrict permissions to your own servers. Do not work with them because they will cost you thousands of dollars to not provide any se...Read More

Typical Cloudways Prices

Service Monthly Price Range
Cloud Hosting $10.00 - $36.51 5 plans
The Services & Prices are taken from www.cloudways.com

Cloudways Expert Review 2019

Written by: Ilya Hazanov

Cloudways Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
9
Rated by Ilya Hazanov

Applications hosting platform

Cloudways is a cloud platform hosting company offering ease-of-use application hosting options in order for you to focus on developing your web application and business while they focus on the hosting side. They claim to offer a one-stop shop for all application hosting needs while focusing on simplicity and ease-of-use. They have worked with a number of companies in hosting their applications and have a wide range of clients from all over the world. With servers in Spain and Dubai, they are definitely focused on a global clientele base. As a Cloud based web application hosting company, Cloudways offers managed cloud hosting options for you to easily run your applications and focus on your business instead of focusing on running the site or application itself. Their managed hosting services include Magento, WordPress and Joomla to name a few, and they also offer a number of additional services such as email, DNS, and load testing to offer higher quality services based on your needs.

Uptime & Reliability

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9

Good quality hosting

Cloudways guarantees a 100% faster page load time than competitors based on their multilevel configuration for hosting your applications. There are no complaints about downtime that I can find on their social media pages, or on any other hosting reviews so there is no reason to think you would have any trouble in this area.

Features

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9

Only cloud hosting available

As a Cloud based hosting company, Cloudways offers only Cloud hosting services for building websites and applications. They tout ease-of-use and one-click set-up with all of their options, and their packages come with many features to help you focus on your business rather than running your website. Their VMAN stack configuration guarantees a 40-50% better page load time than regular hosting services, and speeds like that will keep your website running smoothly. All of their Cloud servers are dedicated servers giving you complete control, and offer 1-click SSL management. Additionally, they offer automatic patching to update servers and operating systems. All servers and applications are also behind a secure firewall to prevent unauthorized access and hacking attempts. Additional features include unlimited domains, email add-ons, managed servers, multiple application deployment, and 15+ key metrics monitoring.

Support

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9

Customer focused support

This company seems to have a very reliable 24/7 support network. They have 24/7 live support, and while I was browsing the site a “We are online” bubble was constantly hovering in the bottom corner in case I needed any help. They have 24/7 live chat and ticket support, as well as options in customers’ control panels and dashboards. They keep a running tab of tickets answered, and seem to rate very highly in their support rating. Additionally, they have a knowledge base in case you would care to browse for answers on your own

Pricing

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9

Plenty of pricing options at typical prices

Cloudways offers multiple package options in a variety of memory sizes based on your personal or company needs. Their smallest package comes with 20GB of memory and 1 TB of bandwidth for only $5 a month, which is quite reasonable for a cloud-based application hosting site. Their two smallest packages come with a 14 day free trial in addition to free premium support and unlimited applications. They offer package options with up to 480GB of memory and 8TB of bandwidth, and depending on your budget, this gets very pricey, but you do get what you pay for. If you need even more options, they have a link for you to click for an inquiry into more customizable options. With all of their options they offer a 30-day money back guarantee.

Summary

Hosting focused on cloud solutions for app developers

Cloudways offers a very thorough application hosting service for customers to focus on their businesses and application development. Their managed options take care of all technical issues and the 24/7 live support team is there for any and all issues and concerns customers may have. They work in connection with a number of global companies and have a fairly high customer satisfaction rate for application hosting companies. Pros:
  • All-inclusive package options
  • Global customer base
  • Many package options to choose from
Cons:
  • Only cloud based hosting options
  • Focused only on web applications so if you want to host a general website, this is not the company for you
Read the full expert review Visit Cloudways See plans & pricing

Cloudways Prices, Plans & Features - 2019

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
20 GB 1 GB 1 TB $10.00 9.3
25 GB 1 GB 1 TB $11.00 8.4
20 GB 1.7 GB 2 TB $33.30 9.3
4 GB 1.75 GB 2 TB $36.51 9.5
25 GB 1 GB 1 TB $12.00 9.3
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A few words from Cloudways

To provide the fastest and most engaging experience for its customers, Cloudways offers Debian 8 based servers designed to optimize linux based hosting. Servers already equipped with Thunderstack help with taking on immense amounts of load without any downtime, using minimum resources and eliminating server crashes. This, coupled with SSD based technology, helps give the best Linux experience every time.
Cloudways also offers the following features;
-Free Cloud CDN and HTTPS support
-Vertical scaling of servers
-Staging area for testing websites
-Git integration for instant deployment
-One-click stop for applications and servers
-Folder-like structure for managing multiple projects
-Support for Multiple PHP versions

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