Since 1998, CanSpace Solutions has been providing enterprise-level hosting solutions, and in 2007 CanSpace.ca was created to cater specifically to Canadian businesses and government organizations. They have many featured clients in the education and government realm, and insist on delivering high quality service to all their customers. Their parent company caters to global companies while CanSpace solely focuses on Canadian based companies and organizations. With servers and datacenters located throughout Canada, Canadian customers are sure to get reliable web hosting services.
They offer a number of differing plans from small/personal options all the way up to heavy-duty corporate packages. Additionally, with their package options, they offer a free year of domain hosting. Additionally, they offer domain registration separately, in addition to a few other services such as web design, logo or image design, search engine optimization, and much more. They guarantee to not oversell their servers in order to give you reliable website hosting.
Uptime & Reliability
High quality 99.9% uptime guarantee
With not overselling their servers, CanSpace is able to provide a 99.9% uptime guarantee to their customers. They want to provide the highest quality services to their customers and make sure you can rely on them for their hosting services. Their reviews say CanSpace has been trusted for years by large corporations and Canadian government, so you can be sure your uptime is reliable. They also offer daily backups for your data, and environmental and physical security precautions to protect their datacenters and ultimately, your data.
Mostly normal features with a few extras
Small and personal packages start with 5GB of memory and 15GB a month of bandwidth for your personal needs. They come with standard 24/7 support, instant setup, site builders, and script installers. Higher package options have slightly more features, and the corporate package has a few unlimited ones as well. Each package comes with free domain hosting for a year, daily backups, 24/7 support, and CloudLinux enabled servers. Custom services include cloud hosting, custom backups, enterprise email hosting, dedicated servers, and VPS and virtualization services. Additional web services contain website design, logo and image design, web application development, search engine optimization, e-commerce solutions, and much more. Lastly, their domain hosting services offer registration and hosting, and come included with some packages already.
Great support with 10 minute response time guarantee
This company offers a 24/7 support team that is available to answer any questions that may arise. Additionally, their datacenters have 24/7 monitoring staff in order to monitor servers for any issues that come up and to maintain datacenter demands. Their support team is available through a ticketing system and they strive to answer tickets within a 10 minute window, even on weekends and holidays.
Typical hosting prices
Small web hosting plans start at $4.99 a month for personal web hosting plans that do not require much space or bandwidth. Going up from there are medium-business plans and very large corporate plans with increasing features and some unlimited features. Their prices are relatively inexpensive compared to other large hosting companies even though they say they do not oversell their servers. Domain hosting starts at $9.75 a year for .ca domains and include a number of domain hosting features. They offer instant activation and a 30-day money back guarantee if you are not happy with services.
Good hosting option for most types of sites
As Canada’s leading option in web and domain hosting, CanSpace offers reasonably priced webhosting packages for your hosting needs. Their prices are fairly inexpensive compared to other hosting sites, and their 24/7 support team is readily available for any and all needs. A 99.9% uptime guarantees your sites to be up and running at all times, and a dedicated team is at your service for any changes or support.
Since switching, my website is a lot faster and that's really important to me because I know that every second of extra load time means more people leave my site... As a side note, I like knowing that my servers are safe within Canada. Overall the service is noticeably better and costs less than some of the other more "mainstream" companies I've hosted with in the past. Would recommend.
We switched from a big-name American-based hosting provider 2 weeks ago and it's the best decision we have made for our business. Canspace had our site fully migrated over within 30 minutes after signing up, and their live chat support has been extremely helpful. As an added bonus we now pay all our bills in Canadian dollars and load times have been much faster when compared to our last host. A+ experience and we would highly recommend them.
We've been with CanSpace for about 6 months now and have nothing but excellent things to say. Our site loads drastically faster than with our previous hosts, and their support guys are always very thorough and professional - we've never waited longer than 10 minutes for a response.
Two days ago I updated a Wordpress plugin that caused our site to go down - I opened a support ticket asking for urgent support (and offering to pay for assistance as this really wasn't their fault). Fortunately the guys at CanSpace had seen this issue before and had our site back up and running in about 7 minutes after I submitted the ticket (and at no charge) - thanks again! Would recommend without hesitation.
We were on a shared hosting account with no problems and the speed was good. We switched to a VPS and that's when the hosting problems started. They were very slow in responding to our inquiries, and the hosting was almost the same speed (VPS) as it was with the shared hosting. We switched to another VPS and the speed difference was dramatic (at half the cost).
The major concern with this company is that when you call them you get a voicemail and they are slow to respond to tickets. This was during the middle of a business day (Monday). Definitely would not recommend this hosting company to anyone based on their slow response time and inability to answer the phone.
The VPS provided to this customer was a completely clean install of cPanel/CentOS (hardened by our VPS team) which we've set up for hundreds of other VPS clients without any performance issue - any performance issues were likely caused by the web application in use itself. Please note this was a fully managed solution - it is certainly possible to pay less for a faster server, but the level of service would not be nearly as high.
Voicemails are always responded to within 10 minutes if a call is not answered. This client's particular issues were not related to our services, but in fact because they had canceled their services with us before transferring their domain to their new service provider. Because of this they were experiencing downtime with their emails which was of course not our fault - but rather because their new provider was simply taking too long to set up their new account.
We were of course sympathetic and did offer alternative solutions to restore their email services in the meanwhile, but the client ultimately did not decide to take advantage of them.
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