Brightbox Reviews and Expert Opinion

Based on 1 user review in 1 language

Customer score for Brightbox

  • Reliability
    10 / 10
  • Pricing
    8.0 / 10
  • User Friendly
    10 / 10
  • Support
    8.0 / 10
  • Features
    8.0 / 10

Detailed Scores / Summary

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Typical Brightbox Prices

Service Monthly Price Range
Cloud Hosting $6.54 - $621.55 9 plans
The Services & Prices are taken from

Brightbox Expert Review 2021

Written by: Craig Timmins

Brightbox Rating

  • Reliability
    9 / 10
  • Pricing
    7 / 10
  • User Friendly
    8 / 10
  • Support
    8.5 / 10
  • Features
    7.5 / 10
Rated by Craig Timmins


A Specialist Host for Ruby on Rails

Brightbox is a hosting provider that is aimed only towards those that use Ruby on Rails so for everybody else you are going to need to look elsewhere for your hosting. If you use Ruby on Rails then Brightbox is the perfect solution for you.

With a quick and simple deployment, competitive prices and scalability at the forefront of their service, you will be able to spend less time configuring your server and more time on other important aspects of your site.

Why Choose Brightbox Hosting?

  • Strong and Reliable Server Infrastructure
  • Ruby on Rails Specialist
  • Solid Support Features
  • 30 Day Money Back Guarantee

Want to know if Brightbox Hosting is right for you?

Let's check it out.


Secure and Reliable Load Balancing

Brightbox provide a load balancing system which helps the performance and reliability of your server, so you don’t have to worry about being bombarded with server requests or poor service. They also offer a flexible backup schedule, where you can choose to backup twice daily if you need to with 6 month retention.

Flexible restores are also available by contacting the helpdesk at any time. Redundancy power systems are in place with 24/7 monitoring on the network and server infrastructure.


Plenty of Features and Additional Services

Brightbox aren’t the cheapest out there but for a Ruby on Rails setup they offer good value for money. The Nano plan offers 384MB of RAM, 10GB storage and 100GB bandwidth each month. If you are looking for a little more room then the small or medium plans provide 1.5GB and 3GB or RAM, and 30GB or 40GB of storage.

The top tier plan comes with 6.1GB of RAM, 50GB of storage and 1600GB of bandwidth.

All plans offered by Brightbox comes with Passenger and New Relic.


Everything You Need From a Company

Brightbox offer varying service levels dependent on what you are paying, for a complete hands-on-service you will be expected to pay up, but there general support is good enough.

A blog, Wiki, and FAQ section are all present in the main navigation, along with a contact page which provides you with a direct email address, telephone number for UK customers and a postal address. You can also login and place a support ticket if you need to.

The great thing about the support is that all agents specialise in Ruby on Rails so you can’t get much better.

  • 24/7 support
  • Direct Email, Phone and Address
  • Knowledge Base
  • Ticket System
  • No Live Chat
  • No Social Help


Slightly Higher Than Your Average

There are a total of 5 plans that you can choose from which range from Nano right up to Large, and each comes with a different price. There are no hidden fees, setup fees, and you can cancel, upgrade or downgrade at any time you want.

You can either pay monthly or yearly, and the yearly options usually offer a decent discounts for you and you can often see yourself saving anything from £60-£70 to hundreds. The cheapest plan, the Nano, fall in at £39 per month whilst the largest plan is offered at £379 per month (or £315 per month when taken out over a year).

Each plan also comes with a 30-day money back guarantee should you not be happy with the level of service you have been offered.


A Well Thought Out Site

In general the Brigthbox website is nicely laid out and you can navigate to any section without issue. The products on offers, features, tool  sets and prices are all presented well, but do note that the price you see on the plans doesn’t include VAT, which for most VAT registered businesses isn’t a massive issue but for some setups you may want this to be a bit clearer.

You will also have full control of your server environment, with better redundancy and root access so you can install and tweak anything you need without worrying about loss of power.

Remember though, that Brightbox is for Ruby on Rails.


The Perfect Solution for Ruby on Rails

It’s hard to compare Brightbox with most of the hosting reviews we have here at Host Advice because they are a specialist hosting company for Ruby on Rails. If Ruby on Rails hosting is the type of hosting you are looking for then you will fit right in.

Support options are detailed and you shouldn’t have any issues getting answers to questions, and with a tight and secure server setup that provides reliable and high-performance results, you can’t beat Brightbox.

Prices are on the high side, so if you are held back by budget restrictions then you might want to look elsewhere.


  • Excellent Support
  • 30-Day Money Back Guarantee
  • Packed Full of Features and Tools
  • Ruby on Rails Specialised


  • Only for Ruby on Rails
  • Slightly High in Price
  • Missing Live Chat
Read the full expert review Visit Brightbox See plans & pricing

Brightbox Prices, Plans & Features - 2021

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
512MB SSD 15 GB 512 MB Unlimited $6.54 8.8
1GB SSD 30 GB 1 GB Unlimited $11.78 8.8
2GB SSD 40 GB 2 GB Unlimited $23.55 8.8
4GB SSD 60 GB 4 GB Unlimited $39.26 8.8
8GB SSD 80 GB 8 GB Unlimited $71.97 8.8
16GB SSD 120 GB 16 GB Unlimited $143.94 8.8
32GB SSD 180 GB 32 GB Unlimited $274.79 8.8
48GB SSD 240 GB 48 GB Unlimited $471.07 8.8
64GB SSD 300 GB 64 GB Unlimited $621.55 8.8
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Server Locations


A few words from Brightbox

Simple and flexible UK cloud hosting for teams that insist on 100% uptime. Everything you need to deliver fast and highly available apps that delight your customers. Get started now risk-free with £20 free credit.

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