BlueHost Reviews and Expert Opinion

Based on 148 user reviews in 9 languages
4.5
POOR

Customer score for BlueHost

  • Reliability
    4.5 / 10
  • Pricing
    4.9 / 10
  • User Friendly
    4.5 / 10
  • Support
    4.0 / 10
  • Features
    4.5 / 10

Detailed Scores / Summary

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Chuck Carmaicel
Poland
  • Reliability6
  • Pricing4
  • User Friendly6
  • Support6
  • Features8
6.0

My experiences

Service used: Shared
I used this platform for several months. I personally believe that it is disqualified by the number of available functions. Beginners may have trouble finding themselves. The second issue is the 36-month plan. And if someone needs...Read More
Henry Walter
Bulgaria
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worst host ever!

Service used: Shared
Do not purchase anything from them. I had the worst experience ever and will stay away in future! Support is terrible, communication is terrible, terms and condition terrible, canceling an account - TERRIBLE!
Tae Noyb
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Bluehost is the worst company and always try to get you to pay more

Service used: Dedicated Server
Bluehost is HORRIBLE. fair warning. They took my sites down for 2 weeks about Malware issues. After I removed everything over and over again for 4 days, they still told me every time I called that they need to rescan and to have m...Read More
 
Nitin kumar
India
  • Reliability10
  • Pricing6
  • User Friendly6
  • Support6
  • Features10
7.6

Awesome experience

Service used: Shared
I am using bluehost from last 6 months and getting best features ever and free ssl certificae from bluehost.. I have also created a article in which i have given some awesome features of bluehost
Seyong Cho
Republic of Korea
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Stay away from Bluehost if you don't want headache

Service used: Shared
Bluehost is the worst if you want any kind of advanced hosting. I had their pro plan, expecting adequate hosting speed and less hassle. I wasted countless hours trying to figure out why the subdomain isn't propagating after I edit...Read More

Typical BlueHost Prices

Service Monthly Price Range
Shared Hosting $2.95 - $5.45 3 plans
VPS $19.99 - $59.99 4 plans
Dedicated Server $79.99 - $119.99 3 plans
Cloud Hosting $6.95 - $15.95 3 plans
The Services & Prices are taken from www.bluehost.com

BlueHost Expert Review 2019

Written by: Max Ostryzhko

BlueHost Rating

  • Reliability
    9.2 / 10
  • Pricing
    8.3 / 10
  • User Friendly
    5 / 10
  • Support
    5 / 10
  • Features
    8 / 10
7.1
Rated by Max Ostryzhko

BlueHost Expert Review

After over 20 years in the business BlueHost has become an industry heavyweight, and its services have made it a WordPress-recommended hosting provider. We found that even starter accounts offered access to a wide range of tools and features that make it simple to set up, maintain and scale one or more websites.

At the same time, a broad selection of advanced features allowed us to create complex backend configurations with ease. BlueHost also impressed us with its uptimes and load times, major factors for smaller businesses that are just starting to build their brand and require reliable hosting.

As usual, we subjected BlueHost to some thorough testing to determine whether its basic and premium products could deliver. Take a look at our findings in our BlueHost review to decide whether it’s right for you.

Pros and Cons

Pros:

  • Experience above average load times and uptimes with little downtime.
  • Access free, popular features with even the most basic accounts, including advanced developer tools.
  • BlueHost’s low fees range on the lower end of the industry’s spectrum.
  • Use simple 1-Click installations of WordPress and Ecommerce solutions to get started quickly.
  • Enjoy generous basic features including unlimited bandwidth and nearly unlimited disk storage.
  • Easily set up a new WordPress website with a rich array of tools, educational resources, and seamless 3rd-party integrations.
  • Beginners benefit from exceptionally intuitive interface and drag-and-drop website builder.

Cons:

  • Customer service can be slow during peak hours.
  • Though much faster than the industry standard, BlueHost is not the leader in industry load times.
  • They can be insistent about upselling products you may not need during the signup process.

Pricing and Payment Methods

You can choose from several BlueHost packages depending on your hosting needs. Shared hosting starts at a low $2.95 a month, and provides 1 website, unmetered bandwidth and a free SSL certificate – perfect for a small business that’s just getting their website off the ground. The WordPress basic package at $3.95 a month will get you similar features as well as preinstallation of WordPress and a staging environment that lets you confidently test changes before deploying them.

For us, the premium plans pack a punch in terms of value for money. The recommended WordPress upgrade is only $5.95 a month and offers unlimited websites and unmetered SSD storage. The VPS mid-range service, priced at $29.99 a month, includes 60 GB SSD storage and 2 IP addresses. BlueHost’s most expensive plan, the Premium Dedicated Hosting plan, costs $119.99 per month. Though it offers blazing speeds (3 GHz) and Securely Mirrored storage, the service is geared more toward companies that host multiple websites, making it less valuable for SMBs.

We especially appreciated the fact that across plans it was easy to upgrade to a more advanced plan with just a few clicks, an important feature for small business with big aspirations.

Ease of Use

We found BlueHost to be a versatile hosting service, offering different advantages for both beginners and advanced users. The Weebly drag-and-drop website builder is a big plus for users with no experience developing websites, and 1-click integrations for several useful tools make it easier to roll out quickly. Similarly, free SSL certificates and a free domain for one year take the hassle out of website maintenance.

We also wanted to test the platform’s advanced features for developers, and BlueHost was able to satisfy our expectations on that score as well. The broad range of coding languages and support, databases and free website scripts let us easily customize our backend in a few minutes. While we know that beginners don’t necessarily need these features when they start out, the ability to scale easily is an added advantage for SMBs.

Load Times and Reliability

We were a little surprised that BlueHost doesn’t loudly advertise speedy loading times or reliable uptimes. Nevertheless, we tested the service over a period of several months to see how these two factors fared. Overall, BlueHost performed admirably in terms of uptimes, averaging 99.99% with very few service disturbances. BlueHost wasn’t the fastest web hosting platform we’ve used, but it still managed to rank within the top 5 services during our testing period.

Features

Although its price point is on the lower end of the web-hosting spectrum, BlueHost offers a wide range of features with which to customize your website. Bluehost’s most basic WordPress hosting lets you build a 6-page website for free with the Weebly plugin and automatically updates your WordPress version to keep it running safely and securely. Additionally, automatic daily site backups help prevent major website disruptions.

If you have more advanced WordPress needs, the service’s WP Pro account offers an intuitive marketing dashboard through which lets you manage social media, SEO, and more. A WooCommerce integration makes it easy to set up and maintain a secure online store, while the free SSL offered with each plan keeps you customer data secure and encrpyted. They also offer four shopping cart integrations to choose from. We were happy to note that features like spam protection and 24/7 network monitoring contribute to the platform’s robust security.

As always, we’re particularly interested in the more advanced features the service offered, and we were impressed with the amount of customization tools BlueHost provides for developers. Free website scripts offered by the platform include social networking, Drupal and Joomla. Unlimited FTP accounts, as well as an impressive library of CGI and database tools that include MySQL, PHP 5, Ruby, Perl, and Python collections, and more.

Customer Support

For the most part, we were satisfied with the customer support that BlueHost provided. They offer a number of ways to get in touch, including 24/7 live chat, email and phone support, and encourage customers to through social media. That said, communication with agents did not necessarily resolve problems quickly, though all agents we spoke to were friendly and eager to help.

We were happy with the amount and depth of resources they have to guide you through troubleshooting before you escalate to a representative and found that we could often resolve problems on our own with the help of the documentation available.

BlueHost User Reviews

Our BlueHost expert review is based on our technical knowledge, and we use specific metrics to see how companies stack up. To get the full picture, read through our BlueHost user reviews to see what other regular users are saying:

Conclusion

Overall, our BlueHost expert review found that the company’s services meet the needs of both experienced web developers and non-tech customers. Thanks to intuitive interfaces, embedded Weebly drag-and-drop website building and vast amounts of documentation, beginners can set up website quickly and efficiently. At the same time, developers have access to advanced features that empower them to customize the behind-the-scenes and perfect their websites.

Whether you’re looking to host a single website or constructing a multi-website empire, BlueHost is a reliable, fast hosting choice. Features and tools such as daily backups and a myriad of coding customization options make this affordable hosting solution a good choice for customers of different tech levels and comfort.

Read the full expert review Visit BlueHost See plans & pricing

BlueHost Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
50 GB Unlimited $2.95 4.8
Unlimited Unlimited $5.45 3.7
Unlimited Unlimited $5.45 3.4

VPS Hosting Plans

Plan Name Space RAM OS Price Score
30 GB 2 GB $19.99 3.1
60 GB 4 GB $29.99 4.1
120 GB 6 GB $44.99 4.0
240 GB 8 GB $59.99 4.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
5 TB 4 GB $79.99 5.6
10 TB 8 GB $99.99 2.8
15 TB 16 GB $119.99 2.0

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
100 GB 2 GB Unlimited $6.95 4.5
Unlimited 4 GB Unlimited $8.95 2.0
Unlimited 6 GB Unlimited $15.95 3.1
A Free Domain is included when purchasing any hosting service from BlueHost
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Server Locations

Provo

BlueHost Refund & Cancellation Policy

  • You may cancel your account anytime and receive a prorated refund.
  • Full refund with if you cancel within the first 30 days, with the exception of the below mentioned domain name policy
  • The remaining balance will be refunded to the current credit card on file. If you paid via Check or Paypal your funds will be refunded using that method.

    • If you received a free domain name from them during your signup and cancel anytime after the first three days, there will be a $14.99 charge for your domain name, which will be your domain name to keep for 1 year

See the complete and updated policy by Blue Host: https://my.bluehost.com/cgi/help/209‎

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