BlueHost Reviews and Expert Opinion

Based on 92 reviews in 8 languages
4.6
POOR

Customer score for BlueHost

  • Reliability
    4.7 / 10
  • Pricing
    5.0 / 10
  • User Friendly
    4.7 / 10
  • Support
    4.0 / 10
  • Features
    4.7 / 10

Detailed Scores / Summary

Reply to {{name}}

This is just for security measures, your email will not be used or published.

Share this review

Write a Review on BlueHost

Click here to upload a file
Remove screenshot
+ Add a screenshot
Submit Review Every review is being checked by our team.
If found proper & real it will be posted in up to 48 hours.
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Anne Takh
Russia
  • Reliability 6.0
  • Pricing 2.0
  • User Friendly 8.0
  • Support 8.0
  • Features 6.0
6.0
NEW

Big time NO! Pricing scam

Service used: Shared
Big time NO. I have been them for many many years before I shopped around and realized that I am heavily overcharged.They make you sign up for their hosting with really attractive prices but before you know they will be charging y ... Read More
G Cannon
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Scammers !!! Please do not use BlueHost. I do not want any one to experience what I have. Stay away!!!!!!!!!!

Service used: Shared - Basic
They are not for the support of their customers. Their intent is to scam you out of your money. They shut down your site share you need to move to their VIP Plan. When you refuse that they try to scam you on using WP Live for to h ... Read More
No Comment
Canada
  • Reliability 8.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 8.0
5.6
NEW

Sleazy up-sell practices

Service used: Dedicated Server - Standard
Had to pull my site from Bluehost as they have some pretty sleazy up-sell methods if you are on a base level plan. Did not even have an active site at one point and was getting threatening emails telling me I had a virus on my web ... Read More
Bill Costlow
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

retribution in billing disputes

Service used: Shared - Plus
I had bluehost bill me two years in a row after I cancelled my account. When my card was billed a second time, I disputed the issue through my bank. My bank asked me to contact the merchant and see if we could resolve this without ... Read More
Mr. Carter
United States
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
3.2

Blue host sucks, BLUEHOST agent changed my password with out my authorization, twice in 5 minutes, 3 times in 9 minutes!

Service used: VPS - Premium
I thought word press was good, based on the reviews. I think NOT! I publish my webpage, and then go to it and check it, less than a week later, it is NOT published. I can not log in to my own account. The Chat is not in the USA. T ... Read More
Delaney Milton
United States
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

Do not use BlueHost

Service used: Shared - Plus
I do not recommend using Bluehost unless you know exactly what you are doing. After 32 days I wanted to cancel my subscription and get a refund as it is WAY less user friendly than many other hosting sites. They would not let me r ... Read More
Kimberley Keehn
Mexico
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

I hate BlueHost and here is why:

Service used: VPS
I was recommended Bluehost by my SEO agency and did research at the time which put them in good standing. This a few years back. Fast forward to today, my ecommerce site has been completely offline for a week now. They closed my s ... Read More
user avatar
Nadir
Thank you for feedback
Steven Possi
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Rip Off

Service used: Shared
Don't invest your time in setting up your hosting needs with Bluehost, they trick you into signing up by low introductory offers and double the prices at renewal. Unethical business practises do not win customer confidence or loya ... Read More
Sophia Smith
Pakistan
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Fully Stable and amazing web hosting

Service used: Cloud
Basically, I’m new in the field of SEO but as much as I have learned that, if we compare the other web hosting with blue hosting than blue hosting is amazing with every point of view. It is my personal experience. I have created a ... Read More

Typical BlueHost Prices

Service Monthly Price Range
Shared Hosting $2.95 - $5.45 3 plans
VPS $19.99 - $59.99 4 plans
Dedicated Server $79.99 - $119.99 3 plans
Cloud Hosting $6.95 - $15.95 3 plans
The Services & Prices are taken from www.bluehost.com

BlueHost Expert Review 2018

Written by: Max Ostryzhko

BlueHost Rating

  • Reliability
    9.2 / 10
  • Pricing
    8.3 / 10
  • User Friendly
    5 / 10
  • Support
    5 / 10
  • Features
    8 / 10
7.1
Rated by Max Ostryzhko

BlueHost: Well-Established, Simple Hosting

BlueHost is one in a group of four hosts all run by the same person (others in the group are HostMonster, JustHost, and FastDomain). BlueHost, the original host established in 1996, is one of the oldest; with over 1 million domains managed, it’s also one of the most popular. But the other services in the group pretty much provide the same features, so just pick the one with the best pricing for you, and realize that you’re tapping into the same resources and brains on the back end. Comparatively, BlueHost is the most expensive, but it has the best name recognition. The company knows what features are most popular, and they offer a low price for those features. The basics are provided – unlimited domains, emails, bandwidth, and disk space – and BlueHost throws in the free domain name when you purchase a year of hosting. For users who want the capability to handle mega-bandwidth, like businesses with robust e-commerce needs, there is a more expensive pro-level plan with SSL, a dedicated IP address, and a stronger CPU.

Uptime & Reliability

Compare
9.2

Basically Perfect

Bluehost doesn’t promise a specific number in terms of uptime percentages, but they claim to be the best in the business. Our tests show 99.9% uptime for BlueHost.com. Users can boost security with SSL and SSH encryption, their servers utilize 10 GB connections, they have a UPS power backup system, and a super-strong server. Still, there’s a plethora of former customers out there who gripe about the slow load time.

Features

Compare
8

Oodles of Features

In addition to the unlimited basics, BlueHost has all sorts of neat features available like support for multiple types of coding (like PHP, Perl 5, Python, Javascript, and Flash). There’s also an easy website builder with templates, e-commerce, and media options for users who want a website but aren’t familiar with coding,

Feature Description
Disk SpaceYou are allowed unlimited disk space with all BlueHost accounts.
Website BuilderBluehost includes a slim version of website builder Weebly, which allows you to build a six page website for free, then you can pay to create more than that. Also, Wwith a single click you can install simple script applications that build sites like WordPress.
Email AccountsYou are allowed unlimited email accounts with all BlueHost accounts, plus POP, IMAP, and a trio of webmail options.
Shopping CartsBlueHost gives you the option of choosing between OS Commerce Shopping Cart, Agora, Cube Cart, or Zen Cart.t
StatsBlueHost gives you the option of choosing betwee Awstats and Webalizer to keep an eye on your website traffic.
MySQL databasesYou get MySQL 5 databases with all BlueHost accounts.t
FTP AccountYou are allowed unlimited FTP accounts and access with all BlueHost accounts.
Multiple DomainsYou are allowed unlimited domain hosting with all BlueHost accounts.

Support

Compare
5

Unhappy Former Customers

On paper, Bluehost has everything you could want in terms of support – live 24/7 chat, phone support, a ticketed email system, and a user forum – but looking at online forums, there are a lot of angry and disappointed voices, and the masses usually aren’t wrong. The video tutorial library was pretty weak.

Pricing

Compare
8.3

Standard Pricing, No Moneyback Guarantee

BlueHost’s basic package price is average, but what really stands out is the lack of a money-back guarantee. This is especially bad when you consider the big price break comes with a three year contract: if you sign up for the long-term and suddenly find that your site is down regularly, there’s no way to switch hosts or to get your money back. If you have major bandwidth needs, the pro-level plan isn’t really competitively priced. This is really a better web host for individuals and companies that never anticipate growing past a certain level.

User Friendly

Compare
5

cPanel Crowded with Promos

BlueHost uses cPanel, a familiar interface and the gold standard in control panels. However, BlueHost has so many add-on services available through promotions that they take up too much space in the cPanel, obscure what’s obviously necessary—all in an atempt to get you to shell out more money.

Summary

BlueHost doesn’t cater to any one group in particular: newbies might not get the support they need and may be confused by the crowding from promos. Advanced users might be disappointed with the weak CPU strength and miss some features they need. For the most part, BlueHost does what it says it will; it’s just not boasting of anything too exciting.   Pros

  • Low cost packages
  • Single-click installation of e-commerce solutions
  • Single-click installation of WordPress
  • Unlimited basics (domains, email addresses, bandwidth, disk space)
  • US-based live phone and chat support, plus email tickets
  • Free domain with purchase of one year of hosting

Cons

  • Base price missing lots of good features
  • Mediocre customer support
  • Issues with email service
  • Issues with slow load time
Read the full expert review Visit BlueHost See plans & pricing

BlueHost Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
50 GB Unlimited Unlimited $2.95 3.9
Unlimited Unlimited Unlimited $5.45 3.0
Unlimited Unlimited Unlimited $5.45 6.5

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
30 GB 2 cores 2 GB $19.99 4.6
60 GB 2 cores 4 GB $29.99 8.0
120 GB 3 cores 6 GB $44.99 6.7
240 GB 4 cores 8 GB $59.99 3.6

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
5 TB 4 x 2.50GHz 4 GB $79.99 3.8
10 TB 4 x 2.50GHz 8 GB $99.99 4.6
15 TB 4 x 3.30GHz 16 GB $119.99 4.6

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
100 GB 2 cores 2 GB Unlimited $6.95 4.6
Unlimited 4 cores 4 GB Unlimited $8.95 2.0
Unlimited 6 cores 6 GB Unlimited $15.95 2.2
A Free Domain is included when purchasing any hosting service from BlueHost
Submit a BlueHost Coupon

Server Locations

Provo

BlueHost Refund & Cancellation Policy

  • You may cancel your account anytime and receive a prorated refund.
  • Full refund with if you cancel within the first 30 days, with the exception of the below mentioned domain name policy
  • The remaining balance will be refunded to the current credit card on file. If you paid via Check or Paypal your funds will be refunded using that method.

    • If you received a free domain name from them during your signup and cancel anytime after the first three days, there will be a $14.99 charge for your domain name, which will be your domain name to keep for 1 year

See the complete and updated policy by Blue Host: https://my.bluehost.com/cgi/help/209‎

BlueHost doesn't suit your needs?

Check Similar Hosting Companies:
540 reviews
From $2.95 / month
183 reviews
From $2.95 / month
174 reviews
From $2.85 / month

Need help with finding the right host for your needs?

Answer a few very simple questions and you'll know Start Now