Blacknight Reviews and Expert Opinion

Based on 7 user reviews in 1 language
6.2
DECENT

Customer score for Blacknight

  • Reliability
    7.1 / 10
  • Pricing
    6.9 / 10
  • User Friendly
    5.4 / 10
  • Support
    5.4 / 10
  • Features
    6.0 / 10

Detailed Scores / Summary

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Niall Flynn
Spain
  • Reliability4
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
3.2

I see a lot of positive reviews on BK, I cannot imagine why?

Service used: Shared - Minimus
Easily the worst host in Ireland, I'm currently moving sites with PHP 5.4, and constantly get hack issues from folks on BK. The CP they operate is around 10+ years and still mind numbing to use. Support want you off the ticket asa...Read More
Michael McGrath
Ireland
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

HORRIFIC TREATMENT FROM BLACKNIGHT

I am having a horrible time with Blacknight. They have become a nightmare, they are the pits.
As the owner of the KIlkenny Journal website I have given them the business four years ago as they were local.

I was good to them, p...Read More
Dr John Bates
United Kingdom
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

The Gold Standard in my view!

Service used: Shared
I have been with Blacknight for at least 10 years and I've set up and transferred various domains to and from. I have always found them to be absolutely excellent and their Support is the best support I have seen from any company ...Read More
K O'Loughlin
Ireland
  • Reliability8
  • Pricing6
  • User Friendly2
  • Support2
  • Features6
4.8

Good hosting, terrible support

Service used: Shared
The score I've given here is very fair, because the hosting itself is fine and price competitive. But the support is terrible. I agree completely with what Leigh Fox said. Any contact with support is frustrating, to the point wher...Read More
Leigh Fox
United Kingdom
  • Reliability6
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
3.6

Avoid - Unless you like your host to be obstinate

Service used: Shared
I've worked with a lot of hosting companies over the years and found some to be really helpful and others not so much. Blacknight Hosting from Ireland, are 'not so much'. Having spent time as a web host support person myself, I kn...Read More
AC
AC
Having the EXACT same experience as this!! AVOID!

Typical Blacknight Prices

Service Monthly Price Range
Shared Hosting $5.27 - $15.91 3 plans
Cloud Hosting $13.83 - $138.33 7 plans
The Services & Prices are taken from www.blacknight.com

Blacknight Expert Review 2019

Written by: Eliran Ouzan

Blacknight Rating

  • Reliability
    8 / 10
  • Pricing
    8 / 10
  • User Friendly
    8 / 10
  • Support
    8 / 10
  • Features
    8 / 10
8
Rated by Eliran Ouzan

Overview

An Irish Hosting Solution With Many Features

Blacknight Hosting are an Irish based hosting company that brings to the table a choice of Windows and Linux based hosting packages for customers. The hosting is mobile friendly, with social integration, and they also have a 24/7 support area, complete with live-chat, email and phone. Prices are generally in-line with industry standard prices and they focus on small to large businesses, with extra free tools at hand, for each plan.

Why Choose Blacknight Hosting?

  • 24/7 support
  • Live chat
  • Competitive pricing
  • Mobile friendly

Want to know if Blacknight Hosting is right for you?

Let’s check it out.

Reliability

Strong Sever Setup & Minimal Complaints

The user feedback for Blacknight across the web is majorly in favour of positive reviews, with no issues over server uptime or general poor service.  If there is any planned server or network maintenance you will be either be emailed or you can check on social media for the latest news, either way you stay up-to-date.

The datacentres and network is secure, powerful and is backed up by redundant power sources, and you can also be safe with the knowledge that backups are in place so you won't lose any data.

Features

Windows and Linux Plans Are Avialable

Depending on your hosting preference, and of course the plan you go for, you will get a range of varied features and tools. Generally the shared hosting package is ideal for small businesses and you will receive anything from 10GB - 30GB storage space, along with support for MYSQL databases.

Hosted Exchange, Sharepoint Hosting and VPS tend to upscale everything and provide extra features such as continuous backups, and CMS's.

With each platform you will also open up some extra features that you can take advantage of, for free. These extra tools include eCommerce functionality, blog, CRM, WebMail and Email Newsletters.

Support

A Selective Number of Support Channels on Hand

Blacknight literally have every angle covered when it comes to support, and have a page dedicated to every area that they provide this service for. A quick scroll down this page will give you an idea of the levels they go to and the support provided.

Whether you want to drop a quick tweet, leave a Facebook message or use the more conventional methods such as live chat, phone, email and ticketing system - they are all there for you. They also provide a comprehensive knowledge base, community forum and a section where you can check DNS issues and hosting uptime.

  • 24/7 support
  • Live chat, phone and email
  • Knowledge Base
  • Ticket System
  • Community Forum
  • Host Status
  • Social Media Support
  • Live chat not always available

Pricing

Your Average Set of Prices and Plans

Whilst some hosting plans can be more expensive than your standard hosting plans, they are all generally well priced and offer good value for money. Shared hosting starts at €4.95 for the Minimus plan, whilst the Medius plan comes in at €8.95, with the Maximum at €14.95. When you take out any of these plans you will also fall in for a Google Adwords voucher where you can get €100 when you spend €25.

The most expensive plans they have will be the dedicated servers, both managed and unmanaged. To get a price on these you will need to talk to the sales team so they can provide you with the most beneficial package.

User-Friendly

Easy to Use Control Panel & Mobile Friendly

A buyers guide that you can visit on the site is definitely a handy way to be able to find the right type of hosting for your needs, and Blacknight hosting offer this great guide to iron out any confusion or questions that you may have.

The site itself is very well thought out and you can easily navigate through to the area you need to get to. You can clearly see the plans available under each hosting, and all the features and tools that come as part of those plans. With a mobile friendly hosting solution that will enable your customers to view your site on mobile devices and Smartphones, you have a great user-friendly company in Blacknight.

Summary

A Broad Range of Hosting Solutions for all Business Sizes

Blacknight offer a flexible way for you to get your company site hosted, with a good variety of hosting platforms and plans to go with them. With free tools to help you improve your site, and increase its ranking performance in the likes of Google, it can be a great step forward for small business owners.

Support, prices and server reliability are all above average and instill confidence for users, and all call agents are based in Ireland so you will have English speaking operatives on-hand.

Pros

  • Free Tools and Features
  • Reliable Support
  • Competitive Prices
  • Mobile Friendly

Cons

  • Live chat not always available
Read the full expert review Visit Blacknight See plans & pricing

Blacknight Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 204.8 GB $5.27 3.2
20 GB 409.6 GB $9.53 2.0
30 GB 614.4 GB $15.91 6.2

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
15 GB 512 MB 250 TB $13.83 6.2
25 GB 1 GB 350 TB $20.22 6.2
35 GB 2 GB 500 TB $42.53 6.2
45 GB 3 GB 750 TB $53.17 6.2
55 GB 4 GB 1000 TB $74.46 6.2
65 GB 8 GB 1.22 TB $106.40 6.2
85 GB 12 GB 1.5 TB $138.33 6.2
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Server Locations

Dublin

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