Blacknight Reviews and Expert Opinion

Based on 10 user reviews in 1 language
5.8
DECENT

Customer score for Blacknight

  • Reliability
    6.4 / 10
  • Pricing
    6.6 / 10
  • User Friendly
    5.2 / 10
  • Support
    5.2 / 10
  • Features
    5.6 / 10

Detailed Scores / Summary

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Donal Knight
Donal Knight
Ireland
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Blacknight service

Service used: Shared - Minimus
I have been with Blacknight for about fifteen years and have found the to be excellent in terms of pricing and support. Whenever I need help (usually because of my own lack of knowledge) they have talked me through the solution. T...Read More
Anna Duggan
Anna Duggan
Portugal
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

0/10 AWFUL IN EVERYWAY

Service used: Cloud - Business
It always surprises me how awful some IT companies be even though they work in the industry. However none of them compare to Black knight. Their usability is near impossible. Can't find anything you need to and find yourself going...Read More
Mrs. Thomas
Mrs. Thomas
Australia
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
2.8

very shady operation, read on..

Service used: Shared
In short, they happily took credit card details while ordering, then I heard nothing for a day.

After I raised a support ticket, I finally got told (yes, I actually had to ask why the order is not fulfilled!), that Australia is...Read More
Niall Flynn
Niall Flynn
Spain
  • Reliability4
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
3.2

I see a lot of positive reviews on BK, I cannot imagine why?

Service used: Shared - Minimus
Easily the worst host in Ireland, I'm currently moving sites with PHP 5.4, and constantly get hack issues from folks on BK. The CP they operate is around 10+ years and still mind numbing to use. Support want you off the ticket asa...Read More
Michael McGrath
Michael McGrath
Ireland
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

HORRIFIC TREATMENT FROM BLACKNIGHT

I am having a horrible time with Blacknight. They have become a nightmare, they are the pits.
As the owner of the KIlkenny Journal website I have given them the business four years ago as they were local.

I was good to them, p...Read More

Typical Blacknight Prices

Service Monthly Price Range
Shared Hosting $5.27 - $15.91 3 plans
Cloud Hosting $13.83 - $138.33 7 plans
The Services & Prices are taken from www.blacknight.com

Blacknight Expert Review 2021

Written by: Eliran Ouzan

Blacknight Rating

  • Reliability
    8 / 10
  • Pricing
    8 / 10
  • User Friendly
    8 / 10
  • Support
    8 / 10
  • Features
    8 / 10
8
Rated by Eliran Ouzan
Expert

Overview

An Irish Hosting Solution With Many Features

Blacknight Hosting are an Irish based hosting company that brings to the table a choice of Windows and Linux based hosting packages for customers. The hosting is mobile friendly, with social integration, and they also have a 24/7 support area, complete with live-chat, email and phone. Prices are generally in-line with industry standard prices and they focus on small to large businesses, with extra free tools at hand, for each plan.

Why Choose Blacknight Hosting?

  • 24/7 support
  • Live chat
  • Competitive pricing
  • Mobile friendly

Want to know if Blacknight Hosting is right for you?

Let’s check it out.

Reliability

Strong Sever Setup & Minimal Complaints

The user feedback for Blacknight across the web is majorly in favour of positive reviews, with no issues over server uptime or general poor service.  If there is any planned server or network maintenance you will be either be emailed or you can check on social media for the latest news, either way you stay up-to-date.

The datacentres and network is secure, powerful and is backed up by redundant power sources, and you can also be safe with the knowledge that backups are in place so you won't lose any data.

Features

Windows and Linux Plans Are Avialable

Depending on your hosting preference, and of course the plan you go for, you will get a range of varied features and tools. Generally the shared hosting package is ideal for small businesses and you will receive anything from 10GB - 30GB storage space, along with support for MYSQL databases.

Hosted Exchange, Sharepoint Hosting and VPS tend to upscale everything and provide extra features such as continuous backups, and CMS's.

With each platform you will also open up some extra features that you can take advantage of, for free. These extra tools include eCommerce functionality, blog, CRM, WebMail and Email Newsletters.

Support

A Selective Number of Support Channels on Hand

Blacknight literally have every angle covered when it comes to support, and have a page dedicated to every area that they provide this service for. A quick scroll down this page will give you an idea of the levels they go to and the support provided.

Whether you want to drop a quick tweet, leave a Facebook message or use the more conventional methods such as live chat, phone, email and ticketing system - they are all there for you. They also provide a comprehensive knowledge base, community forum and a section where you can check DNS issues and hosting uptime.

  • 24/7 support
  • Live chat, phone and email
  • Knowledge Base
  • Ticket System
  • Community Forum
  • Host Status
  • Social Media Support
  • Live chat not always available

Pricing

Your Average Set of Prices and Plans

Whilst some hosting plans can be more expensive than your standard hosting plans, they are all generally well priced and offer good value for money. Shared hosting starts at €4.95 for the Minimus plan, whilst the Medius plan comes in at €8.95, with the Maximum at €14.95. When you take out any of these plans you will also fall in for a Google Adwords voucher where you can get €100 when you spend €25.

The most expensive plans they have will be the dedicated servers, both managed and unmanaged. To get a price on these you will need to talk to the sales team so they can provide you with the most beneficial package.

User-Friendly

Easy to Use Control Panel & Mobile Friendly

A buyers guide that you can visit on the site is definitely a handy way to be able to find the right type of hosting for your needs, and Blacknight hosting offer this great guide to iron out any confusion or questions that you may have.

The site itself is very well thought out and you can easily navigate through to the area you need to get to. You can clearly see the plans available under each hosting, and all the features and tools that come as part of those plans. With a mobile friendly hosting solution that will enable your customers to view your site on mobile devices and Smartphones, you have a great user-friendly company in Blacknight.

Summary

A Broad Range of Hosting Solutions for all Business Sizes

Blacknight offer a flexible way for you to get your company site hosted, with a good variety of hosting platforms and plans to go with them. With free tools to help you improve your site, and increase its ranking performance in the likes of Google, it can be a great step forward for small business owners.

Support, prices and server reliability are all above average and instill confidence for users, and all call agents are based in Ireland so you will have English speaking operatives on-hand.

Pros

  • Free Tools and Features
  • Reliable Support
  • Competitive Prices
  • Mobile Friendly

Cons

  • Live chat not always available
Read the full expert review Visit Blacknight See Plans & Pricing

Blacknight Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Minimus 10 GB 199.99 GB $5.27 6.6
Medius 20 GB 399.97 GB $9.53 2.0
Maximus 30 GB 600.06 GB $15.91 5.8

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Starter 15 GB 512 MB 500.02 GB $13.83 5.8
Starter+ 25 GB 1 GB 500.02 GB $20.22 5.8
Business 40 GB 2 GB 749.98 GB $42.53 2.0
Business + 50 GB 4 GB 1000.4 GB $53.17 2.0
Professional 60 GB 4 GB 1.95 TB $74.46 5.8
Professional + 70 GB 8 GB 2.93 TB $106.40 5.8
Enterprise 80 GB 12 GB 4 TB $138.33 5.8
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Server Locations

Dublin

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