BirchHosting Expert Review 2020
Written by: Michael Lavnduski
Expert Overview
High quality customer service and hosting
BirchHosting came about after its creator and founder was unhappy with the level of service he had been getting from a company to which he had been loyal for many years. After feeling cheated by that company, BirchHosting vowed to improve webhosting by providing better service with better pricing and better customer service. They now offer high quality services with self-proclaimed extensive customer support which seems to be verified by their customer reviews. They offer cheap domains and cheap hosting through deals and referrals within their network, and strive for recommendations.
They are based out of the United Kingdom and has multiple connections for the Internet with different providers in order to support the website traffic their customers get. They claim they have strong data backup with nightly backups, and offsite backups in case their own servers fail. They offer many different types of website hosting services, domain setup and transfer, and a few extra add-on services.
Uptime & Reliability
Very reliable hosting
The pricing of their hosting services are based on your level of need for business or personal use, and are paid either on a month-to-month or yearly basis. Their prices seem fairly reasonable as they wanted to offer cheaper, better hosting services. They don’t offer any sort of yearly discount, but time to time I have found they do offer some discount prices or special deals on their packages. Additionally, they do have a referral program that gets you a commission off of anyone you recruit. Their add-on services also come at reasonable prices based on what you need.
Features
Many high quality hosting services and extras
In form with their better service and better pricing, BirchHosting offers managed and dedicated server options that are able to host a number of different operating systems, based on your power needs. Also, each of these server options are able to host cPanel Linux, cPanel Custom, Linux Standard, or Windows. They also offer a Reseller hosting option as well. Additionally, they offer domain services such as registration, transfer and setup. For an extra free, they also offer Microsoft Exchange email hosting, SSL certificates, and website builder software. They also offer differing support packages for dedicated servers if need be.
In addition to all of their paid services, they also offer a few free and trial services such as a free website builder, free email hosting, and free DNS hosting. Also, throughout the year such as during the holidays or new website launches, they offer special sale pricing for some package options. BirchHosting also has a referral program that you may take advantage of that gets you a certain percentage commission rate as well. Lastly, for whatever reason you are not happy with their services, they offer a 30-day money back guarantee.
Support
No 24/7 live support - Still fast response times
Though they don’t have a 24/7 support system, they note that ticket response time is under one hour. Additionally, for some reason, if the only way for you to contact them is through phone, you may call, leave contact details, and someone will return your call within 24 hours. The only way to contact them otherwise with support questions is through your customer portal, otherwise, you need to write a sales log with questions and someone will get back to you then.
Pricing
Very reasonable prices for hosting and extras
The pricing of their hosting services are based on your level of need for business or personal use, and are paid either on a month-to-month or yearly basis. Their prices seem fairly reasonable as they wanted to offer cheaper, better hosting services. They don’t offer any sort of yearly discount, but time to time I have found they do offer some discount prices or special deals on their packages. Additionally, they do have a referral program that gets you a commission off of anyone you recruit. Their add-on services also come at reasonable prices based on what you need.
Summary
Very customer focused
They seem to be very customer focused in offering a number of different packaging options and being readily available for their clients. They also offer a referral program in order to help you out and keep their own company growing.
Pros:
- 99.95% uptime guarantee
- Reasonable pricing at all hosting levels
- Referral programs and many free services that normally cost extra
Cons:
- No 24/7 tech support
- Limited number of add-on options
BirchHosting User Reviews
BirchHosting Prices, Plans & Features - 2020
Shared Hosting Plans
| Plan Name | Space | Bandwidth | Price | Score | ||
|---|---|---|---|---|---|---|
| Beginner | 512 MB | 2 TB | – | $1.85 | 0.0 | Details |
| Starter Plan | 512 MB | 204.8 GB | – | $1.93 | 0.0 | Details |
| Economy Plan | 1.5 GB | 614.4 GB | – | $2.40 | 0.0 | Details |
| Home | 1.5 GB | 6 TB | – | $2.48 | 0.0 | Details |
| Professional | Unlimited | Unlimited | – | $3.10 | 0.0 | Details |
| Host 2 | 1 GB | 10 TB | cPanel | $3.20 | 0.0 | Details |
| Business Plan | 2.5 GB | 1 TB | – | $3.20 | 0.0 | Details |
| Advanced Plan | Unlimited | Unlimited | – | $4.01 | 0.0 | Details |
| Host 4 | 3 GB | 30 TB | cPanel | $4.81 | 0.0 | Details |
| Host 6 | 5 GB | 50 TB | cPanel | $6.42 | 0.0 | Details |
| Host 8 | 10 GB | 100 TB | cPanel | $8.03 | 0.0 | Details |
Dedicated Server Plans
Server Locations
LondonA few words from BirchHosting
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