Reliability

Reliable and Solid Server Setup

Network uptime of 99.95% runs across all the plans that AwardSpace have to offer, and they also provide SPAM and Virus protection across all plans, even the cheap basic plan under the shared hosting package.

AwardSpace have one of the fastest network connection, with 50GB network connectivity speeds. A firewall, RAID Backup, UPS power backup and a diesel generator make for a solid and secure data centre.

Features

Lots of Good Features Even on Basic Plans

AwardSpace pack out each hosting plan with a range of different features, from website management tools right through to scripting and databases. Typically you can expect unlimited storage and transfer on all plan types whilst the premium package offers that additional tempter by providing unlimited databases, database storage, domains, email account and FTP accounts.

SSL certificates are also available to purchase as part of their extended services, and you will also find a selection of great freebies from a web builder to a free domain name.

Support

Some Good Support Options but Missing a Lot

Customer care is good at AwardSpace, they offer a number of ways for you to get in contact with them and provide a range of support options for customers. You have 24/7 customer service, and live chat available. There is also an integrated tickets system and online documentation to help you find answers to questions.

I say the service is good because its not excellent, you won’t find a direct email or phone number, no community forum and live chat is only for sales talk, not tech talk.

• 24/7 support
• Live chat for sales
• Knowledge Base
• Ticket System

• Live chat only for sales
• No support team location mentioned
• No Email
• No Telephone Number

Pricing

Pay For Your Hosting Through PayPal

There is a free shared hosting plan available at AwardSpace but it is limited and restricted on many features. Generally the shared hosting options come in at a competitive level that sits alongside the majority of other hosting plans.

The cheapest plan available is €2.79 which offers you a basic level of hosting , with a mid-tiered plan coming in at €4.29 and a Max Pack Plus plan coming in at €5.49. The top tier plan offers plenty of unlimited options.

The VPS packages come in 3 plans and range from as low as €29.99 per year up to the advanced VPS solution which can cost up to €599.88 per year.

You can also pay for hosting via PayPal.

User-Friendly

Plenty of User-Friendly Tools, and an Easy to Use Site

Every plan offers a CMS, eCommerce solution and plenty of analytics and stats packs to keep an eye on your website performance.

The AwardSpace site itself is well thought out and offers a pleasant experience for the user as you can access every plan within one click from the homepage. You can quickly see the features, tools and prices that are offered with no confusion or issues.

The biggest disappointment is there is no CPanel, you will get a customised control panel which will take a bit of figuring out.

Summary

Lots of Good Points, Only Let Down is Support

Overall AwardSpace offer a reliable and cheap hosting solution for small businesses needing a shared hosting solution to a big company needing a managed VPS hosting platform. With extra freebies and plenty of unlimited options you get a taste of what AwardSpace can offer. There is room for improvement and that certainly comes in the support area which they seem to have put at the bottom of their priority list.

A 30-day money back guarantee and 99.9% uptime guarantee are two very tempting stats that could get some people knocking on the door.

Pros

• Money Back Guarantee
• Competitively Priced Plans
• 99.9% Server and Network Uptime
• Scaleable Plans

Cons

• No CPanel
• Live chat not for tech
• Lack of email and telephone contact
• No support forum