Expert Overview
Customer Focused Hosting in Australia
Apexhost.com.au is an Australian web-based hosting and website design company offering an array of professional web services. Their highly attentive team specializes in hosting, website design, and domain management. Apexhost.com provides up to date solutions, sound infrastructure, and personalized service, for all businesses large or small.
Uptime & Reliability
99.99% guaranteed uptime
I do like the fact that Apexhost.com.au gives you a real time overview of their servers and their uptimes. They have a guaranteed uptime of 99.99% with little to no issue. Their interconnected network helps to achieve lightning fast website speeds and delivers quality performance to your domains. If you ever run into an issue they have a contact live representative option directly on their website.
Features
Great for Small to medium sized sites
Apexhost.com.au offers hosting and VPS hosting plans.You have the option of choosing between three different packages for VPS. The standard vps plan includes 100GB of disk space, 200GB Transfer and access to website panel and full management services from their highly managed virtualized servers. Their middle plan (VPS 2048) offers you an additional 100GB of more space in both categories. All three plans differ by 100GB of disk space and transfer. They also are a difference of $100 in price per package.
Their hosting plans is also broken down into 2 different categories and three different plans per category. They offer standard hosting plans and hosting plans for businesses that are in need of e-commerce. You have the ability to choose from their Budget plan, Discount plan and Businesses plan. For web space you have the option of choosing between 4GB, 8GB, or 16GB and bandwidth from 10GB, 20GB, and 30GB of space.
Apexhost.com.au are out of the box plans and come equipped with an intelligent data platform that enables you to run your most demanding applications. Their company offers a variety of hosting options that gives you the ability to pick and choose how much data and space you need to successfully run your online operation without it effecting your bottom line. When it comes to a hosting provider, I like to make sure that all information is transparent and easy for me to understand. I like the option to pay monthly and not be locked into something. It is essential to have a live dedicated team that will help you troubleshoot if you ever run into an error or server issue. Most hosting providers use support tickets or have a live chat set up. I'm more of a live support type of guy myself, so I like to make sure if I have a connection problem that I can reach someone immediately to fix it.
Support
Multiple options for contacting their support teams
The support team is staffed 24/7, and you can get in touch with them in one of three different ways. First, they have a phone number that you can use anytime. You can also email them directly with tech problem. Finally, you can submit a ticket. While the ticket is the least 'personal' way of doing it, I have found that ticketing systems are very helpful for keeping problems organized, and they can help you get the issue fixed sooner.
Pricing
Easy to follow price structure
I'm a big fan of Apexhost.com.au pricing structure. I've seen packages that can be quite high in the hosting industry. Apexhost.com.au is competitively priced and broken down into three different price charts. Their standard hosting plan is only $10. Each plan is a difference of $10 per package. If you wish to use their website design services you can easily request a quote and they will construct a package that fits your companies budget.
Summary
Excellent option for Australian Sites
I would consider Apexhost.com.au service because of their transparent pricing structure and three tier service plan. I like the fact that they pay special attention to customer service which in this industry is a major priority.
Pros:
- Competitively Priced Hosting
- Quality Live Support
- Excellent web security
Cons:
- Too much content on their website, causes confusion
- No information for resellers or colocation services