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Amazon Web Services (AWS) Reviews and Expert Opinion

A few words from Amazon Web Services (AWS)

Amazon EC2
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.

Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and ...Read Morelets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.Less
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Pricing Range

Cloud Hosting $5.83 - $1,440.00

Data Centers

Aziz Baroody

Pinned Review

Aziz Baroody,
If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, Apple READ THIS:
7 years now dealing with AWS I cannot explain how many times...Read More they have gone beyond what their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.

They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned


Review Language
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Dmitry Voronov

Totally amazong

If you want an amazing service capable of
1) blocking entire email service without providing any details
2) billing you for every request for their dynamo db storage
3) leaving your support inquiries for days without a response...Read More

But still you want a service that costs like a new car - then it's your platform of choice!
T2S Ltd.
T2S Ltd. from Bulgaria,

Stay away from Amazon AWS if you value your time!

Based on good reviews our company has decided to use Amazon S3 data storage and CloundFront service. We registered and tried to verify the account, but they had only 1 verification method - via phone - and it was not working. So w...Read Moree made multiple attempts to contact their support and we waited 2 full days for response of the question how we can verify our company account. We still don't have an answer but we are already running the things on Google Cloud. It is unbelievable how bad can be a service from such a big and famous corporation like Amazon. 0/10, waste of time.Less
Andrej Kurnikov
Andrej Kurnikov from Latvia,

AWS is a nightmare

OK, so where do I start.. In one word: AWS is a nightmare. Their user interface is by far the WORST I ever seen in my life. It's so unintuitive and entangled that you need have a day to do simple things. If you are on a free tier ...Read Moreand just want to test things, be aware, hidden charges may add up charges and grow like a snowball. Then, when you try to finde those services that are still charging your account, it will be like a puzzle game of your whole life. Charges grow and you don't exactly know where they coming from. Then when you contact support, they don't just stop those services for you, they give you half-an-hour tutorials (with more extra tutorials linked) in order to do those simple things. Hours of your precious time go down the drain. Then when you actually find out the issue it turns out you cannot sor it out because some weird error pops up, something like "You cant delete your ECS2 Cluster Tak's VPC definition Load Balancer since it's used by your AWS45 Taks Definition PPI's CLI". Now you have to spend the whole day looking for another piece of crap that was created automatically form another services but spread across their multiple subdomains and cluttered UI in order to figure out what's this and how to stop it. Their user interface without any common logic in mind, just a clutter of sub-services, subdomains and confusing sub-menus all over the place.

I strongly recommended to stay away from this mess, especially for newbies. Don't waste your time, just stick with Digital ocean, Linode or Google Cloud. Any of these 3 will be a godsend after a month of using AWS.
Agree. AWS is crap. Don't see how this is helpful or intuitive.
Varun Kohli
Varun Kohli,
Think you have not read about Aws thoroughly...use this link for updating your knowledge:
youssef aider
youssef aider,
exactly what i've noticed. thankfully i didn't start any cluster. IT REALLY IS A MESS. difficult to use, not recommended for normal users.
Charles Graves

Not the best

Never been a big fan of Amazon Web Services, as the service isn't good IMO, and on top of it Shaun Wright (who works at Amazon Web Services) actually went out of his way to personally attack me and my company and lie about our int...Read Moreeraction, just because I explained information to him about business that he didn't like hearing. I don't think that's a professional or honest way of dealing with others. If he's that dishonest about that, and that incapable of hearing facts he doesn't like, I'd be worried to think about how he'd treat his other customers. The kind of guy who tries to go after someone's job just due to that, isn't a good person to have on your staff, AmazonLess
Ben Strachan
Ben Strachan from Australia,

Misleading Credits & Poor Customer service

I'm very unhappy with AWS for four main reasons:
1. Misleading credits
2. Poor customer service
3. unreliable hosting
4. Poor UI/UX of console

I was allocated two credits as a sign-up bonus. Make sure you read the...Read More fine print, they are restricted credits. One is to be used in "Support" only. Considering their support is useless, I'm not able to use this credit. Misleading clarification on the use of a credit.

Poor customer service:
I have not received a response to my last three support tickets.

Unreliable hosting:
We had three issues in which server was shut down for general checks, and the app was not restarted correctly. Very annoying. Happened in the middle of the night, so international users affected.

Poor UI/Ux:
The console is a disorganized mess.
Bobby Quinn
Bobby Quinn from Australia,

Total Disaster

Amazon shut us down without warning or notification. It was amazing that they didn't even have support. no phone or email. I went around the world (literally) on the phone to try get support. They would do tricks like saying 'for ...Read Moresecurity I need to ring you back to discuss the account' and then obviously not ring you back. We were down for days and it really effected our business. Would really think if the pros out weight the cons as in our case it didn't add up at all. Learnt the hard way. Anything goes wrong with your account - it's really really bad. If perhaps you had the enterprise package (expensive) that might be better. Not sure.Less
Sumaiyah Yates
Sumaiyah Yates,
They did the same to me. Then told me to UPGRADE my service so they could give me customer support. I upgraded alright -- right to a DIFFERENT MUCH BETTER cloud host! 3 domains/websites and more to come. They lost it all and now m...Read Morey new host has got me churning along quite nicely with 24x7x365 day support for FREE!!!! And my move to a new host SAVED me money.Less
Gaurav Shandilya
Gaurav Shandilya from United States,

Very bad Cloud Service by Amazon

I tried learning Amazon Cloud service by setting up Dev account. They take credit card and then put it to endless subscription service. This is their own Business operating policy to chew money even if you are not using their acco...Read Moreunt. After learning Heroku Cloud service which does not require tedious manual setup processes like Amazon Cloud, Also Heroku takes 2mins to upload the Web app on the Cloud compared to Amazon which will take agonizing hours from Setup to Deployment entire day. I will rate Amazon Web service as shitty service and dupe model to customers.Less
Lane B Scheiber
Lane B Scheiber,
I agree, they charge one even if they don't provide any service and one asks them to close one's account. Money seems to be their only objective. They certainly have no interest in helping one with a problem.
SS Saffari
SS Saffari from Australia,

Serious Warning!!

What a nightmare!

Stay away from Amazon. They have a bunch of incompetent personnel and in general, Amazon takes 4 days to respond to your query, and then with a copout generic response. So you have to ask again, hoping someone...Read More else will response with a proper answer 4 days later.

I trusted the incompetent, useless Amazon and transferred 45 domain names. After realizing what a bunch of useless service Amazon had, I decided to transfer my domains to another.

It has been 4 months, and they just won't let me transfer. They either take a week to make a generic response, irrelevant to my query, or just don't respond.

I'm stuck!!

Expert Review

Eliran Ouzan
Eliran Ouzan
Hosting Expert

Expert Overview

Web services from Amazon.com

This service is run by Amazon.com so it is really unlike anything else out there.  They don’t just provide web hosting, but rather they offer a suite of services to help businesses.  It seems they are mostly targeting individuals and businesses that sell products on the Amazon platform, but I don’t see any restrictions that limit it only to this type of site.

They have a lot of options to choose from, but they aren’t what you’ll be used to.  What this service is mostly ideal for is load balancing and offloading some hosting and processing tasks to Amazon, since they have the infrastructure to handle it. The bottom line is this is really a set of services for web experts and those who need the specifics that they are offering.



Rated by Eliran Ouzan

  • User Friendly

  • Support

  • Features

  • Reliability

  • Pricing

Uptime & Reliability

Exceptional Reliability

This is really what people are paying for when they use Amazon web solutions.  They have full redundancy, server cloaning, automated backup and many other features that help to ensure their services never go down.  They also run the world’s largest online retailer (Amazon.com) so they obviously need to have their sites up at all times.

You can choose from multiple data centers as well.  The data centers are located in Sao Paulo, Singapore, Sydney, Tokyo, Virginia, Oregon and California.


Seemingly Endless Features

This company offers tons of different services including scheduled backups, elastic load balancing, many data center locations, a virtual cloud, content delivery and much more.  Selecting exactly what you want can be confusing for the average webmaster, however, so make sure you take your time and really understand what it is that they are offering before you sign up.

Their hosting allows a number of different platforms including Joomla, Ruby, WordPress, Drupal, Dot Net and Magento.  They also offer both Windows and Linux hosting options, which is always nice.


Expert Support

Not surprisingly, they offer extremely high quality support.  Amazon is well known for their customer service, and they have put that stress in their hosting solution as well.  You can contact them anytime to get assistance if you need it, and their team of experts will be able to help you every step of the way.


Unique pricing options

For the use of their Amazon cloud hosting you actually pay per hour, month or year depending on what you need.  The base price starts at $.08 per hour (eight cents per hour).  You can also pay monthly, which is $57.60 or annually at $691.20.  Obviously this is not your normal web hosting solution, and you will be paying for the extra services that they offer, so make sure you know how to use them before considering this option.


Great service if you need it

This is one of those options that if you need what they are offering, they are the best in the business.  If you don’t need it, however, it should not even be considered.  For most people, there is no need to go this route for general hosting.


  • Run by Amazon.com
  • Excellent support
  • High end services


  • Odd pricing structure
  • Only really needed by certain types of sites

Amazon Web Services (AWS) Prices, Plans & Features - 2022

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
EC2 Spot Instances - m3.medium Unlimited - 0 B Unlimited $5.83 3.1 Details
EC2 Reserved instances - M3.Large Unlimited - 0 B Unlimited $73.00 7.3 Details
EC2 Dedicated instances Unlimited - 0 B Unlimited $1,440.00 2.8 Details

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