1.9
POOR
  • User Friendly
    1.9
  • Support
    1.8
  • Features
    2.1
  • Reliability
    2.0
  • Pricing
    1.9
Write Review Visit Amazon Web Services (AWS)

Amazon Web Services (AWS) Review - Expert and User Insights by Paid Customers

A few words from Amazon Web Services (AWS)

Amazon EC2
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.

Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and ...Read Morelets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.Less
Amazon Web Services (AWS) HomePage Screenshot
Money Back: 0 Days

Pricing Range

Cloud Hosting $5.83 - $1,440.00

Data Centers

Aziz Baroody

Pinned Review

Aziz Baroody,
5.0
If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, Apple READ THIS:
7 years now dealing with AWS I cannot explain how many times...Read More they have gone beyond what their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.

They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
Less
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Bill Southworth
Bill Southworth from United States,

I'm being billed for an account that I think had the login hacked.

3.0
I'm being billed for an account that I can't access. I've got about 20 attempts that just tell me to log into that account to report the problem. I've contact Sales and Billing but they seem to be ignoring my requests. I like AWS but their support is so, so bad. I'd rate support negative if I could.
Tracie Hannick
Tracie Hannick from United States,

WORST Backup system ever!

1.4
No support, unless you pay. But you cant have the basic plan and get support.
No instructions online
No one other than sales to call and they DO NOT want to help. I have no access to my files and the sales person doesnt even kno...Read Morew how to get me to my files or if my files exist.
Do not depend on this company to access your data!
Less
Dana Stephenson
Dana Stephenson from Canada,

Unauthorized AWS Charges on Credit Card - I haven't ever even heard of this service!!!

1.0
3 months of charges for AWS on my credit card but I never signed up for this service, had never even heard of it until I saw the charges on my work Visa. Incredibly frustrating, I have been trying to get a hold of someone at AWS t...Read Moreo clear this up and stop the charges for days but there is no possible way to email, call or chat with them without a root email. I don't have or want an account with them, therefore, no way to clear this up.Less
Tim
Tim,
I am a pissed off customer of AWS and want to help you get your money back. I have a root account and can call them as well - let me know if you need assistance,
Calum Murray
Calum Murray from United Kingdom,

Avoid the free sign up

1.0
Avoid the free sign up. Absolute con - they take your bank details then there is NO option to cancel. Contacting customer support warrants absolutely no response and there is no contact number to complain to - surprise surprise.
...Read More
I've been getting charged the last 4 months with no means of cancelling . Surprised Amazon let such a sting operate in their name but there you have it. Would have voted the company a zero however 2 is the lowest you can go.
Less
maya song
maya song from Australia,

Registering Domain Name will charge you monthly hidden payment automatically.

1.0
I just wanted to purchase domain name and set IP address for my server.
Paid the same amount of money to register the name with other DNS companies and on top of that, extra monthly charge started automatically.

If you cancel ...Read Morethe monthly charge, you can't even set IP address.

What's the point of purchasing the domain name in that case?

The support team didn't even know If cancel the monthly charge, I can't set my IP address.

Total fraud.
Less

Expert Review

Eliran Ouzan
Eliran Ouzan
Web Designer & Hosting Expert

Expert Overview

Web services from Amazon.com

This service is run by Amazon.com so it is really unlike anything else out there.  They don’t just provide web hosting, but rather they offer a suite of services to help businesses.  It seems they are mostly targeting individuals and businesses that sell products on the Amazon platform, but I don’t see any restrictions that limit it only to this type of site.

They have a lot of options to choose from, but they aren’t what you’ll be used to.  What this service is mostly ideal for is load balancing and offloading some hosting and processing tasks to Amazon, since they have the infrastructure to handle it. The bottom line is this is really a set of services for web experts and those who need the specifics that they are offering.

9.4

SUPERB!

Rated by Eliran Ouzan

  • User Friendly
    10

  • Support
    10

  • Features
    10

  • Reliability
    10

  • Pricing
    7

Uptime & Reliability

Exceptional Reliability

This is really what people are paying for when they use Amazon web solutions.  They have full redundancy, server cloaning, automated backup and many other features that help to ensure their services never go down.  They also run the world’s largest online retailer (Amazon.com) so they obviously need to have their sites up at all times.

You can choose from multiple data centers as well.  The data centers are located in Sao Paulo, Singapore, Sydney, Tokyo, Virginia, Oregon and California.

Features

Seemingly Endless Features

This company offers tons of different services including scheduled backups, elastic load balancing, many data center locations, a virtual cloud, content delivery and much more.  Selecting exactly what you want can be confusing for the average webmaster, however, so make sure you take your time and really understand what it is that they are offering before you sign up.

Their hosting allows a number of different platforms including Joomla, Ruby, WordPress, Drupal, Dot Net and Magento.  They also offer both Windows and Linux hosting options, which is always nice.

Support

Expert Support

Not surprisingly, they offer extremely high quality support.  Amazon is well known for their customer service, and they have put that stress in their hosting solution as well.  You can contact them anytime to get assistance if you need it, and their team of experts will be able to help you every step of the way.

Pricing

Unique pricing options

For the use of their Amazon cloud hosting you actually pay per hour, month or year depending on what you need.  The base price starts at $.08 per hour (eight cents per hour).  You can also pay monthly, which is $57.60 or annually at $691.20.  Obviously this is not your normal web hosting solution, and you will be paying for the extra services that they offer, so make sure you know how to use them before considering this option.

Summary

Great service if you need it

This is one of those options that if you need what they are offering, they are the best in the business.  If you don’t need it, however, it should not even be considered.  For most people, there is no need to go this route for general hosting.

Pros:

  • Run by Amazon.com
  • Excellent support
  • High end services

Cons:

  • Odd pricing structure
  • Only really needed by certain types of sites

Amazon Web Services (AWS) Prices, Plans & Features - 2023

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
EC2 Spot Instances - m3.medium Unlimited - 0 B Unlimited $5.83 1.6 Details
EC2 Reserved instances - M3.Large Unlimited - 0 B Unlimited $73.00 3.7 Details
EC2 Dedicated instances Unlimited - 0 B Unlimited $1,440.00 1.4 Details

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