Expert and User Insights by Alfahosting GmbH Customers
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AlfaHosting has been an IT services comapny, which provides good web hosting and other services, since 1999. This is a very long time in this industry, and shows that they are able to grow and adapt. Web hosting has changed dramatically in the past couple decades and this company has been able to keep up. THey operate out of a state of the art facility in Halle where they work hard to keep their services running smoothly. They say that they allow their employees to remain focused on specific projects to help ensure everything works well and avoids problems.
The company offers shared hosting, VPS solutions, dedicated servers, SEO, e-Shops and more. They can help you get your site up and running quickly and keep it running well. If you’re looking for good quality hosting in Germany, this company should be on your short list.
Uptime & Reliability
Few Complaints About Reliability
When looking for what users had to say about uptime and reliability I didn’t find too much. A couple people mentioned being out of service, but that is not enough to identify it as a trend, especially with a company that has been around this long. They don’t, however, have an uptime guarantee that I could find, so some people might be worried about that. You will get a 30 day money back guarantee, so if you don’t like the stability of the hosting, you can always leave.
Good Features with Some Limitations
The features offered by this company are fairly standard for the most part. Some of them, however, are too low. For example, for the entry level hosting package you only get 250 megs of disk space. Most people won’t use more than that, but it is still really low. Move up one level and you get a gig, and then 2 gigs. They should really start you off with at least 500 megs, as that is what most other companies are doing.
You’ll get a .de domain for free when you sign up as well, which is nice. Another thing that is lacking for entry level hosting, however, is the automatic installation of software. You don’t get that until the third level of hosting. This is very unusual as almost all hosting providers today offer that as a service to all customers.
As you move up to their higher level hosting options you will begin to get all the standard features that you would expect. VPS and dedicated hosting services are both quite nice and will meet most people’s needs.
Limited Information Available
From what I can tell the tech support seems to be fine. They have apparently won awards for top hosting service, but I couldn’t find much actual objective information about it. This isn’t always a bad thing though as most people won’t write about service unless they had a bad experience. The company doesn’t seem to have any real self-help documentation available, but they do have a forum so you can ask questions and learn from others.
Pricing is Very Affordable
The pricing is quite nice with this company, starting at just .99 Euro per month. The prices go up from there, but the most expensive shared hosting solution is only 2.19 Euro, which is still quite cheap. Of course the prices for higher level hosting are more expensive, but not by too much. Overall you will find that their pricing is quite a bit lower than most other companies, so if you want discount hosting, this is a nice option to consider.
Nice Hosting with Some Issues
This company has good overall hosting, but there are a few concerns to be aware of. The entry level services are missing some important items, and their limitations are too strict. They don’t have an uptime guarantee. If you want a hosting company in Germany, however, this isn’t the worst option out there. They have been in business a long time and will likely give you a good overall hosting experience.
Hervorragender Service und super Preis/Leistungsverhältnis
Seit knapp drei Jahren sind wir mit mehreren Projekten Kunde bei alfahosting und wurden noch nie enttäuscht. Falls dann doch mal Probleme auftreten, hilft der Support innerhalb von Minuten weiter (wortwörtlich - innerhalb von Minuten!). Auch komplexere Lösungen werden gemeinsam besprochen und eine bisher haben wir stets eine Lösung finden können. Wir sind sehr zufrieden und freuen uns auf eine lange Zusammenarbeit.
Bin seit Jahren Kunde von Alfahosting. In dieser Zeit habe ich mehrfach den Support in Anspruch genommen. Dieser war immer sehr schnell. sehr zuverlässig, sehr freundlich und vor allem... sehr kompetent.
Der Support behandelt seine Kunden wie den aller letzten. Ein Mitarbeiter von Alfahosting scheint wohl ganz besonders begriffsstutzig zu sein. Und so eine Arroganz ist mir in 54j noch nicht untergekommen. Meine Seite läuft nur noch zu 70% . Updaten und sein Script von IT Experten auf den neusten Stand bringen lassen darf man auch nicht. -----------------------------------------------------------------------------------
Der Virusscanner löscht alles was nicht Niet und Nagel fest ist.
------------------------------------------------------------------------------------ Weder kennen die Mitarbeiter eine Updater.php noch Games.php! Leider landet schon mal eine Mail im Spam Ordner, wo man nicht gleich nach sieht, den Kunden mal kurz Anrufen nein... lieber gleich löschen. Also, wozu brauche ich ein Hosting, wenn doch sowieso alles gelöscht wird! Wie bei den Telefongesellschaften Neukundengewinnung ist das Motto!
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