SiteGround Web Hosting Review

SiteGround: One of the Best Hosting Providers in 2018

SiteGround is one of the top recommended hosting providers, with WordPress.org, Joomla, and Drupal officially endorsing it.

More than 1.6 million domains hosted by them, so it appears SiteGround has a web hosting plan to fit almost everyone’s needs.

While they are not the cheapest or the biggest companies out there, they do offer fast speeds and are leaders in innovation.

Speed

SiteGround delivers consistently fast page loading times. Their average page loading times are 716ms, which is considerably faster than the 890ms average load times for other hosts.

SiteGround is fast thanks to their highly available network. Their facilities use multiple significant carriers to bring you the fastest speed and highest available possible.

To help increase the speed further, they offer SSD drives on all plans. SSD (Solid State Drive). They also utilize NGINX web server technology to help improve the load of the static content of all sites.

If you are hosting one of the more popular applications such as WordPress, Joomla, and Drupal, SiteGround specifically built their own caching mechanism to work with them. The Geeky SuperCacher speeds up your site drastically and allows for website speed optimization. Also, they also give you a free Cloudflare CDN, HTTP/2 enabled servers, and PHP7 to speed up your site.

Uptime Guarantees

SiteGround guarantees a 99.99% uptime, which is .05% higher than the industry standard of 99.94%. They achieved this high percentage by building their platform on Linux containers, which are efficient and provide high levels of stability if the site is facing unexpected traffic spikes.

They also have an advanced redundant electrical system in place to reduce any downtime caused by electricity outages. SiteGround utilizes multiple power feeds, their own power generators, and an enterprise-class UPS technology.

SiteGround is continuously monitoring their servers every .5 seconds so that it can identify and fix any problems, without a human having to act at all. This proactive system keeps their uptime percentages consistently high.

Costs

While their prices aren’t the cheapest out there, SiteGround packs in tons of extra features to make this expense worthwhile. Their plans start at $3.95 for their most affordable hosting plan so while you can find cheaper, their superior service makes it worth the extra price.

SiteGround offers a 30-day money-back guarantee so you can try out their service without having to worry about committing and losing your money.

Customer Support

Because they are a global brand, they market themselves as having multilingual support. That means they can reply to all their customers in both English, Spanish, and Italian. Their support staff keeps busy and processes over 1,500 tickets, 800 phone calls, and 2,000 chat requests every day. They employ more than 200 people in the customer support department to make sure your needs are handled immediately.

Customer support is available around the clock and via phone, live chat, or tickets. Their website says that they will reply instantly to both live chats and phone calls and will send an initial response to queries within 10 minutes.

SiteGround support staff will also help you with issues like CMS questions, not just hosting related issues. If you need help, they can usually answer your questions quickly and satisfactory.

Security

SiteGround utilizes their own firewall to keep your data secure and safe from unwanted attacks. They wrote more than 800 WAF (web application firewall) rules to fix all vulnerabilities. Even on a shared hosting service, they have policies in place to keep you and your neighbors safe from attacks.

SiteGround also has a high-end physical security system in place. 24/7 security, biometrics, video surveillance, and access control mantraps protect the data centers. You can rest easy knowing that an extremely safe facility houses your server.

WordPress Hosting on All Plans

Most other web hosts will not offer managed WordPress hosting on all accounts, but SiteGround does. A managed service means that SiteGround will handle all aspects regarding speed, security, support, updates, and more to make your life easier. They will update all plugins and make daily backups of your computer to make sure that your site is running as smoothly as possible.

Free Migration Services

SiteGround can also save you money by offering a free transfer service for your website. They will move it from your previous host in just 24 hours, which is significantly faster than the 30 days it takes many other hosts. This offer is good for one time only, but it does make your life much more comfortable.

What Else Does SiteGround Have To Offer?

No matter what plan you get, even their cheapest shared hosting plan, the following features are included:

  • SSD drives to increase page loading speeds
  • Latest speed technologies such as NGINX, HTTP/2, PHP7, and free CDN
  • Free SSL Certificate to keep the data of your customers’ secure
  • Automatic user app updates
  • Secure firewall
  • GDPR Compliant

Cons of SiteGround

Unfortunately, no hosting provider is perfect, and SiteGround is no exception. While they are pretty much a 10/10 in all categories, they do have a couple of flaws.

Setup Fee for Monthly Billing

SiteGround’s $3.95 is just the average you would pay per month; their low price only applies to a 12-month deal. If you do want to pay monthly, you would have to pay a one-time setup fee which amounts to an extra $14.95 a month. While this hidden cost isn’t high, it is slightly annoying that they stick it in there.

Limited Storage Space

Compared to others, SiteGround’s hosting plan's storage space is more limited than others. However, on each plan and storage amount, SiteGround lists how many monthly visitors you can safely handle without experiencing slowdowns or other issues. That way, you can successfully plan according to how many visitors you have and expect to have in the future.

Conclusion

SiteGround is an outstanding hosting company with responsive customer support time, impressive page load speeds, and a high uptime percentage. Overall, they offer attractive features that make the price worth it.

 

Lindsey Conger
Author:
Lindsey is a freelance writer based out of Chicago who specializes in technology, business, finance, and real estate. Her work has appeared in Forbes, Dwell, and Stackstreet.

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"SiteGround Web Hosting Review"

SiteGround Web Hosting Review