Review of Liquid Web Hosting

Liquid Web is not the cheapest web host about there, but you do get what you pay for with Liquid Web, a service specializing in fully managed cloud VPS hosting.

The company's been around since 1997 and has more than 30,000+ customers in over 130 countries. Currently, they have more than half a million sites under management connected by their five global data centers.

 

Liquid Web has more than 25,000 + servers at their privately owned and operated code data centers. They have three centers located in Michigan, Arizona, and Amsterdam. Their multiple generators feature N+1 redundancy, and their generators are load banked twice a year.

The company has a wide variety of services including cloud, dedicated, reseller, virtual private server (VPS), and WordPress server packages. Liquid Web allows you to be flexible and is powerful enough to be trusted critical projects for leading brands like National Geographic, FedEx, Bic, and Motorola.
Speed

A study by performance analyst Cloud Spectator found that Liquid Web beat their competitors Amazon, Rackspace, and DigitalOcean in relation to speed performance. Liquid Web uses virtual machines (VMs) that can process faster and perform more transactions per second.

Uptime Guarantees

The “Liquid Web Promise” is their 100% network and power promise. This guarantee states that all major routing devices within our network will be online 100% of the time. If at any time your website is down and your site does not meet the 100% guarantee, then Liquid Web will credit the affected customers 10x the downtime amount.

Customer Support

Many times when you call a customer support staff, they don’t have the right answers, or they take forever to respond. It seems like another area that Liquid Web delivers on is their superb customer service team. They refer to their support system as “heroic support” and “the most helpful humans in hosting.”

If you reach out to their phone or chat support, they say on their website that you can get help within minutes. They are available 24/7/365, so you know they are always there for you. On top of that, their techs all receive 300+ hours of training so they can help you fast with your problems.

On top of that, they have a sonar monitoring team, whose sole purpose is to identify issues on the servers before they cause even a second of downtime. If your site generates revenue, then having a support team like this on your side is very reassuring.

Part of their Liquid Web Promise also includes a high level of customer service. When customers call in or message on chat, Liquid Web will answer within 59 seconds. Also, they respond to all support tickets within 30 minutes.

Fully Managed

Liquid Web will fully manage everything for you so you can be completely hands-off. That means they can handle all software updates, regular backups, and handle security for you. However, the drawback is that there is less flexibility than other hosting plans because you won’t be able to choose which applications or software to use. If you need personal customization, the lack of flexibility could be a drawback.

Free Website Migration

Migration can be a headache if you are Liquid Web offers free migration to multiple sites on all plans when migrating from cPanel or Plesk.

If you are coming from WordPress, it is straightforward to migrate your site to the Liquid Web plugin. Once you activate the plugin, the plugin will direct you to a migration form to request a website migration. After you’ve filled it out, the Liquid Web migration team will move everything or you.

Good Security

Liquid Web comes well-equipped with many different security features. The company uses firewalls, virtual private networks (VPN), malware scanning and removal, and more!

They have a strong level of DDoS protection for your server which is included for free on all plans. Volumetric attacks from 250 Mbps to 2 Gbps in size are mitigated automatically. They also offer two levels of service to protect you against larger DDoS attacks.

As an add-on, you can employ CloudFlare's network to act as a buffer against malicious traffic. You can also

Only their managed WordPress plans come with a free SSL, which is vital if you are want to encrypt the data of your visitors. With all other plans, you will have to purchase SSL certificates separately, which will be an added expense.

Drawbacks of Liquid Web

No Shared Hosting. One of the few things that Liquid Web does not offer is shared web hosting. If you are a smaller business or an individual, you will have to look somewhere else for your needs.

No Site Builder. Liquid Web does not offer a site builder, which is often essential for people who don’t have any coding experience or don’t want to pay for a web developer.

Expensive. Liquid Web is not cheap. Their cheapest Cloud VPS hosting plan starts at $59, though they do offer a lot for their higher prices.

Summary

Liquid Web is not for the average user. If you are a big business who needs a company that is always there for you and is always online, then Liquid Web could be an ideal option for you and your website if you have room in your budget for their services. If you want more flexibility and customizability, then you might want to go with someone else.

Liquid Web is truly fully managed hosting, so if you want a managed hosting provider that will take care of all the behind-the-scenes logistics of running a server, they could be a good option. You will have to pay more than with other services, but you will receive a top-notch level of service.

 

Lindsey Conger
Author:
Lindsey is a freelance writer based out of Chicago who specializes in technology, business, finance, and real estate. Her work has appeared in Forbes, Dwell, and Stackstreet.

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"Review of Liquid Web Hosting"

Review of Liquid Web Hosting